Ok Living Anmeldelser 

305
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Don’t use this company. Ordered a unit from .co.uk website, however travelling from Germany. Missed initial estimated delivery. Then arrived in UK as two separate parcels, for the same unit. One parce... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

305 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 73 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(305)

89 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Next to me cot

Next to me cot

Arrived exactly how was described and is perfect thank you

2. januar 2025
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your kind words! We’re thrilled that the cot met your expectations and is perfect for your needs. Many thanks, Sabine

Bedømt til 5 ud af 5 stjerner

Vanity table

Good communication. Items well packaged. No damaged items. Instructions were fine but would’ve helped if individual items had number stickers on them for easy identification. Overall very pleased with the end result

2. januar 2025
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your feedback! We’re glad you’re pleased with the end result and appreciate your suggestion about numbered stickers—it’s a great idea we’ll consider for future improvements. Many thanks, Sabine

Bedømt til 4 ud af 5 stjerner

Took slightly longer to arrive than…

Took slightly longer to arrive than anticipated but was kept informed of the delay. Only received today but very well packed and appears to be very good quality. So far veryhappy

6. januar 2025
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your feedback! We’re glad you’re happy with the quality and appreciate your patience during the delay. Enjoy your new item! Many thanks, Sabine

Bedømt til 3 ud af 5 stjerner

Communication not great but the order did arrive

Communication wasn’t great and I received multiple emails (as the delivery was in 4 parts) that looked like spam emails but ultimately the order has turned up. Not unpacked yet so I’m hoping it’s all as expected

9. januar 2025
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your honest feedback! I'm sorry that the communication was confusing - we're working on improving that. We hope that everything meets your expectations. Best regards, Sabine

Bedømt til 1 ud af 5 stjerner

Still waiting for my order to arrive!

Still waiting for my order to arrive!
I placed the order 30-Dec. According to Parcelforce, it arrived in the UK 07-Jan. today is 14-Jan but no sign of the actual product. I have written to OK-Living 5 times. They reply promptly but give no information that is actually useful (just a link to the tracking website) and from what i can see have not tried to actually figure out what is going on. I have requested a refund but this request has been ignored!

30. december 2024
Ok Living-logo

Besvarelse fra Ok Living

07.01.2025 22:12
The parcel has arrived at the parcel centre.I am very sorry that there have been delays and problems with the delivery.best regards, Sabine

Bedømt til 1 ud af 5 stjerner

I still didn't get my second part of my…

I still didn't get my second part of my cabinet. The first part was delivered a week ago.

3. december 2024
Ok Living-logo

Besvarelse fra Ok Living

We are very sorry that the second part of your delivery has not yet arrived. We have already arranged for it to be forwarded.

Best regards,
Sabine

Bedømt til 1 ud af 5 stjerner

Do not buy

The item came with lots of damages as we were putting it together, it says use glue included as well, so it was difficult to dismantle. Since we were unable to dismantle it, we kept the bed even with the numerous damages. The bed did not last even two weeks and broke in a few places. The quality is very bad, ikea products are much stronger. I wish i never spent money on this bed. Its like putting money in the bin. I do not recommend it. Its like the bed is made of paper, it breaks as soon as soon as u touch it.

28. november 2024
Ok Living-logo

Besvarelse fra Ok Living

We are very sorry that you had such problems with the bed.

Best regards,
Sabine

Bedømt til 5 ud af 5 stjerner

Good overall experience

To start customer service very helpful, gave a quick response to my email, sorted out my tracking code as I hadn’t registered before buying item, followed tracking delivered on time.

3. december 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your positive feedback! We're glad our customer service could assist you quickly and that your order arrived on time.

Best regards,
Sabine

Bedømt til 5 ud af 5 stjerner

Great quality

Exactly as advertised. Good quality decent pricing too.

3. december 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your feedback! We're thrilled that you're happy with the quality and pricing.

Best regards,
Sabine

Bedømt til 1 ud af 5 stjerner

I don't have the item

I don't have the item. I only got the drawer. It should have been there over a week ago

29. november 2024
Ok Living-logo

Besvarelse fra Ok Living

Both parcels were delivered. On 6.12. and 9.12. Please contact our customer service. We will find a solution. Best regards, Sabine

Bedømt til 3 ud af 5 stjerner

Communication was great and the quality…

Communication was great and the quality is also lovely I just wished the pieces were labelled either Alphabetically or with numbers actually on them somewhere , lots of measuring bits but got there in the end !

29. november 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you very much for your feedback! I'm pleased that you're happy with the quality and communication - we'll be happy to take your advice on labelling to make the assembly easier. Best regards, Sabine

Bedømt til 1 ud af 5 stjerner

Kitchen units

First order and delayed and now I have an unhappy customer! Not impressed!

27. november 2024
Ok Living-logo

Besvarelse fra Ok Living

I am very sorry that there were delays with your first order. best regards, Sabine

Bedømt til 5 ud af 5 stjerner

Great kitchen cabinet at a reasonable…

Great kitchen cabinet at a reasonable price it fits in perfectly with my kitchen and fast delivery. Thanks

25. november 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your wonderful feedback! I'm glad the cabinet fits perfectly and that you were happy with the fast delivery. Best wishes, Sabine 😊

Bedømt til 4 ud af 5 stjerner

I like the cabiets

I like the cabiets, but the rear fixings are flimsy and do not go in straight.

25. november 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your feedback! I'm glad you like the cabinets, and I appreciate your note about the rear fixings. We’ll take this into account to improve. Best regards, Sabine

Bedømt til 1 ud af 5 stjerner

If I could give you no stars

If I could give you no stars, I would. Totally useless. Will not use you again and would never recommend to anyone.

11. november 2024
Ok Living-logo

Besvarelse fra Ok Living

I am really sorry that you are so disappointed. This is absolutely not in line with our standards and we would like to apologise for any inconvenience caused.

Kind regards,
Sabine

Bedømt til 1 ud af 5 stjerner

The box was delivered open

The box was delivered open, missing items. The sales team did not provide smooth resolution made even more difficult. I don’t recommend this company.

7. november 2024
Ok Living-logo

Besvarelse fra Ok Living

I am very sorry to hear that your experience was so unsatisfactory. Of course, this should not happen and we sincerely apologise.

Kind regards,
Sabine

Bedømt til 2 ud af 5 stjerner

Unit is damaged

Unit is damaged. It was very well packaged so left the factory damaged. Instructions are terrible and I’m good at these. There is a QR code for video instructions that does not run in the same order as the physical instructions. The instructions were printed out of order. Took me over 3 hours. But the damage is the worst part and the quality feels like the laminate will peel quickly

7. november 2024
Ok Living-logo

Besvarelse fra Ok Living

I am really sorry that you had such problems with the product, please contact us directly so that we can clarify the damage and find a satisfactory solution together.

Kind regards,
Sabine

Bedømt til 5 ud af 5 stjerner

Reply quickly

Good attention
Quick reply
Product came in perfect condition

4. november 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your kind feedback! I’m glad to hear that you received quick replies and that the product arrived in perfect condition.

Best regards,
Sabine

Bedømt til 5 ud af 5 stjerner

Half moon dressing table

Despite the box being quite dammaged inside was so well wrapped that it table wasn't dammaged at all easy to assemble great product

25. oktober 2024
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your feedback! I'm glad to hear that despite the damaged box, the careful wrapping protected the table and that assembly was easy. Enjoy your new table!

Best regards,
Sabine

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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