Octopus Energy US Anmeldelser 

271
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I thought Octopus was a different kind of energy company, but don’t be fooled. As soon as your contract term is up, they will more than double your rate on the first chance they get. My rate inc... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Octopus Energy and Deavonte' get 5 bright stars! I called in to Octopus Energy and spoke with Deavonte'. He was super-friendly and helpful. He understood my issue right away, asked all the right... Se mere

Bedømt til 5 ud af 5 stjerner

Deavonte'was so patient with my frustration and was able to fix my issue. The 3rd party sales team that was used to set me up offered me the incorrect plan. Deavonte' went above and beyond to correct... Se mere

Bedømt til 5 ud af 5 stjerner

I can’t say enough good things about Melissa at Octopus Energy! She has been an absolute lifesaver, helping me navigate multiple issues with patience, professionalism, and a truly impressive depth of... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elselskab

Skrevet af virksomheden

We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

271 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(271)

99 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Kevin was one of the most professional…

Kevin was one of the most professional people I have ever had the pleasure of speaking with.He listened to what I had to say, gave me just what I needed to fit my families need. If all your employees are as courteous as him I would recommend him to anyone who would listen to me.Never have I had this kind of service over the phone and I am in my sixties

20. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Renewal

Ms. Thuy made the process of renewing services easy! She was very knowledgeable, professional, informative, and courteous.

18. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Finally, great customer service

I have spent the last 10+ years renewing contracts with electric companies for both residential and commercial properties. Today was the first day I can say that I had a pleasant and effective day with a salesperson - Kevin with Octopus Energy. Customer service makes a HUGE difference!

17. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kevin was great

Kevin was great. Very helpful. He was very knowledgeable about the rates and services. Easy to talk to and friendly. Made me feel comfortable with my decision to go with Octopus Energy in addition to the lowest rate. Thank you!

11. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kevin was a pleasure to work with…

Kevin was a pleasure to work with today, he made my new account set up seamless and easy. I had called another power company and they were droning on and on and I just couldn’t see where it was a good fit for me. Kevin really helped me understand the benefits and helped me realize I was making the right choice going with Octopus.

7. november 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Web Site is dicey

I researched this thoroughly using ChatGPT. That technology was very helpful in making my decisions. Once on the patch to sign up, I encountered the Octopus website. Multiple attempts to sign up, each coming back with bad data or an error or a spinning dial.
I finally called them and discovered, I was in fact set up with an account. A few minutes on the phone and I am now a customer.

7. november 2025
Uopfordret anmeldelse
Octopus Energy US-logo

Besvarelse fra Octopus Energy US

Hey Daniel,

Thanks so much for sharing your experience — and for sticking with it! We’re sorry the website gave you trouble when signing up. Our tech team is already looking into what might’ve caused those spinning wheels, since we want joining Octopus to be as smooth as the energy we provide ⚡️

We’re glad our team could get you up and running quickly on the phone. Welcome to Octopus, we’re thrilled to have you with us 💜

Love and power,
Katie @ Octopus Energy

Bedømt til 5 ud af 5 stjerner

No need to be nervous

Revel made my first time setting up electric seamless. She was so understanding and patient. I would recommend Revel and Octopus Energy to family and friends who want to find an electric company.

5. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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