I thought Octopus was a different kind of energy company, but don’t be fooled. As soon as your contract term is up, they will more than double your rate on the first chance they get. My rate inc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I thought Octopus was a different kind of energy company, but don’t be fooled. As soon as your contract term is up, they will more than double your rate on the first chance they get. My rate inc... Se mere
Virksomheden har svaret
Octopus Energy and Deavonte' get 5 bright stars! I called in to Octopus Energy and spoke with Deavonte'. He was super-friendly and helpful. He understood my issue right away, asked all the right... Se mere
Deavonte'was so patient with my frustration and was able to fix my issue. The 3rd party sales team that was used to set me up offered me the incorrect plan. Deavonte' went above and beyond to correct... Se mere
I can’t say enough good things about Melissa at Octopus Energy! She has been an absolute lifesaver, helping me navigate multiple issues with patience, professionalism, and a truly impressive depth of... Se mere
Virksomheden har svaret
We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
114 Main Street, Suite 500, 77002, Houston, USA
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Deavonte help me work through facts regarding staying or going, and we decided on staying with a different plan.
Kevin was one of the most professional people I have ever had the pleasure of speaking with.He listened to what I had to say, gave me just what I needed to fit my families need. If all your employees are as courteous as him I would recommend him to anyone who would listen to me.Never have I had this kind of service over the phone and I am in my sixties
Deavonte Was very nice and helpful and knowledgeable! I really appreciate it Deavonte
Ms. Thuy made the process of renewing services easy! She was very knowledgeable, professional, informative, and courteous.
Deavonte was able to resolve my issue easily and quickly, and they were very nice!
My question was answered promptly and courteously. Good customer service!
I have spent the last 10+ years renewing contracts with electric companies for both residential and commercial properties. Today was the first day I can say that I had a pleasant and effective day with a salesperson - Kevin with Octopus Energy. Customer service makes a HUGE difference!
Deavonte' was professional, patient and efficient. Thank you
Clarissa was great, she help me sign up for service easily and answered all my questions.
Kevin was knowledgeable and great to work with. Made renewal easy.
Kevin was great. Very helpful. He was very knowledgeable about the rates and services. Easy to talk to and friendly. Made me feel comfortable with my decision to go with Octopus Energy in addition to the lowest rate. Thank you!
Kevin was a pleasure to work with today, he made my new account set up seamless and easy. I had called another power company and they were droning on and on and I just couldn’t see where it was a good fit for me. Kevin really helped me understand the benefits and helped me realize I was making the right choice going with Octopus.
Payden listen to me.. payden insured me that he would take care of the mishap!!
I researched this thoroughly using ChatGPT. That technology was very helpful in making my decisions. Once on the patch to sign up, I encountered the Octopus website. Multiple attempts to sign up, each coming back with bad data or an error or a spinning dial.
I finally called them and discovered, I was in fact set up with an account. A few minutes on the phone and I am now a customer.

Besvarelse fra Octopus Energy US
Called in to reconnect my smart thermostat Kevin took care of the problem immediately! Thank you!
Kevin was clear, concise and helpful with enrollment
Revel made my first time setting up electric seamless. She was so understanding and patient. I would recommend Revel and Octopus Energy to family and friends who want to find an electric company.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.