Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mere
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Se mere
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Se mere
Virksomhedsoplysninger
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Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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731 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Changing to Octopus Energy
Georgia was extremely helpful in the process of setting up with the account and transfer process
21. august 2026
Besvarelse fra Octopus Energy for Business
Welcome aboard! So glad to hear your first interaction for this account was a great one🐙
Harry was able to sort out on the phone…
Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.
21. august 2026
Besvarelse fra Octopus Energy for Business
We are so happy to hear that our team was able to resolve your issues effectively. Sometimes a phone call is all it takes and we love speaking to our customers! We appreciate your kind words🐙
Got through to operator very fast
Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions
20. august 2026
Besvarelse fra Octopus Energy for Business
Reassurance, support and actions are what we are all about here! We are glad to hear you have had a good experience so far and long may it continue! 🐙
Great Customer Service
Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers
21. august 2026
Besvarelse fra Octopus Energy for Business
We're so pleased to hear that our customer service team was able to assist you effectively through the application process. We appreciate you acknowledging our competitive tariff rates. Thank you for your positive feedback!🐙
A problem was easily solved.
21. august 2026
Besvarelse fra Octopus Energy for Business
We're happy to hear that we could easily resolve the problem for you. We appreciate your positive feedback!
The help offered was brilliant …
The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.
20. august 2026
Besvarelse fra Octopus Energy for Business
We're happy to hear our team provided excellent and friendly service. Sorry to hear that the answer wasn't a perfect fit for you! But we appreciate your understanding🐙❤️
Excellent company and great service
Excellent company and great service. Fast and easy set up.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Octopus Energy for Business
We are so glad you found our service excellent and the setup fast and easy. Thank you for your wonderful feedback!
Good customer support
Customer service agent was very helpful in dealing with the issue
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so glad to hear that our team was able to assist you effectively with your issue. We appreciate you sharing your positive experience!
I should like to thank Armand
I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so happy to hear that our team was able to assist you efficiently with your bank details. It's wonderful to know that the process was easy and the interaction made your day!🐙 Armand is a legend!⭐️
So helpful
So helpful, the girl I spoke to was lovely and explained everything clearly.
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so glad to hear that our team was able to provide you with such a positive experience! We always strive to explain everything clearly so this is great to hear!🐙❤️
Quality provider
Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.
20. august 2026
Great service!
I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so glad to hear our team provided such quick and professional service. We appreciate your kind words!🐙❤️
Thank you
Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!
20. august 2026
Besvarelse fra Octopus Energy for Business
We are so pleased to hear about your positive experience with Sabrina! It's wonderful to know that we could successfully assist with your complex setup in a single call. Thank you for your kind feedback🐙
Emily was most helpful
Emily was most helpful, clearly and efficient in her information delivery and sorted the account switch in minutes.
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so happy to hear that Emily provided such clear and efficient assistance with your account switch. It's wonderful to know everything was sorted out quickly for you!🐙
Abbey was really helpful
Abbey was really helpful, able to answer all my questions and get our account set up
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so glad to hear that Abbey was able to provide such helpful assistance and make the setup process smooth for you! Thank you for the lovely feedback!🐙
Abbie was amazing …
Abbie was amazing and made the whole process of switching to Octopus a breeze. Great customer service thank you :)
20. august 2026
Besvarelse fra Octopus Energy for Business
A breeze! Words we love to hear! We really appreciate you sharing this🐙❤️
Very helpful customer service chap who…
Very helpful customer service chap who was able to make many changes for me quickly and help resolve my issue
20. august 2026
Besvarelse fra Octopus Energy for Business
It's wonderful to hear that our customer service was able to assist you so effectively and quickly resolve your issue. We're always here to help!
Easy switch over
Easy switch over, good communication, excellent website.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Octopus Energy for Business
We're so glad you found the transition smooth and our website helpful 🐙 We appreciate your feedback!
The call handler was great very helpful…
The call handler was great very helpful and answered all of my questions, she emailed me all that I needed to move over from our current supplyer.
An easy process Thank you.
20. august 2026
Besvarelse fra Octopus Energy for Business
We're so pleased to hear that your experience with us was great, and that the process was easy for you 😁
Besvarelse fra Octopus Energy for Business
Thanks for the kind feedback! 😁 🐙
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.