Octopus Energy for Business Anmeldelser 

Deceided to switch another of my energy supplies to Octopus today.
Chris on the end of the phone was absolutly fantastic.
If only all companies and employes worked like this, the world would be a much better place.
5 stars and more.

Thanks to Vanessa. One of the best experiences I had today with talking to the customer services at any companies for a while. I wish others could follow her example.
Nice and clear language, very professional and stick to the point.
Thank you again.

Excellent customer service.
Updates regularly.
Easy to use App

No waiting for someone to answer the phone, only needing to speak to one person. Very helpful and informative agent.

Been using them for years they are good and the the cheapest in the market

Octopus staff responded to an issue really quickly and helpfully. I had good follow up from the staff and I felt they gave me fair and supportive support.

Excellent service and a very good tariff.

Always very responsive to any queries.
Pricing is very good
Love the savings from The Energy Club and the challanges to shift usage for reduced pricing

I was letting you know that I was moving out on the 30th September and wished to terminate my account. The result was I was plagued with e-mails requesting a great deal of irrelevant information which was for some reason on an American database. As I am on a smart meter the cessation of my account should be a very simple thing although it seems that your organisation is more interested in leases and the new tenant. How would I know who the tenant would select as their electricity supplier.

People alwys happy and willing to help

Although my issue with billing took a few months to sort, genesis and the team kept me updated throughout. Great customer service throughout.

Excellent clear guidance from Stepan thank you.

A perfect, no fuss switch!

Mo via email and then Nathan today have made the process of switching supplier a pleasure as there were some issues that needed resolving before we could move forward. Thank you both for listening to my charity’s needs and helping us save money on energy too! I can’t thank you both enough for getting us to this point :-)

Louis made transferring our energy supply very straightforward. He was easy to talk to and was able to quickly and comprehensively answer questions.

Simply put .. Octopus does what it says

Superb. Telephone communications are clear and what they say happens. Was paying £3 a day standing charge with SSE and now only 21% of that each day.