I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Se mere
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Se mere
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktoplysninger
Join the UK's business energy champions
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wish all companies have such a good customer service
Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

Besvarelse fra Octopus Energy for Business
Thank you for making things simple!
I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

Besvarelse fra Octopus Energy for Business
We had an actual email from Josh
We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

Besvarelse fra Octopus Energy for Business
Changing to Octopus Energy
Georgia was extremely helpful in the process of setting up with the account and transfer process

Besvarelse fra Octopus Energy for Business
Harry was able to sort out on the phone…
Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.

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Got through to operator very fast
Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions

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Great Customer Service
Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers

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The help offered was brilliant …
The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.

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Excellent company and great service
Excellent company and great service. Fast and easy set up.

Besvarelse fra Octopus Energy for Business
Good customer support
Customer service agent was very helpful in dealing with the issue

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I should like to thank Armand
I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.

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So helpful
So helpful, the girl I spoke to was lovely and explained everything clearly.

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Quality provider
Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.
Great service!
I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!

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Thank you
Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!

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Emily was most helpful
Emily was most helpful, clearly and efficient in her information delivery and sorted the account switch in minutes.

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Abbey was really helpful
Abbey was really helpful, able to answer all my questions and get our account set up

Besvarelse fra Octopus Energy for Business
Abbie was amazing …
Abbie was amazing and made the whole process of switching to Octopus a breeze. Great customer service thank you :)

Besvarelse fra Octopus Energy for Business
Very helpful customer service chap who…
Very helpful customer service chap who was able to make many changes for me quickly and help resolve my issue

Besvarelse fra Octopus Energy for Business
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







