I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Se mere
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Se mere
We have had a very positive experience with Octopus Energy. Whenever we have needed information or support, we have found the service friendly, helpful and easy to understand. The tariff information h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktoplysninger
Join the UK's business energy champions
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company to deal with
Great company to deal with, customer service is excellent and the price is very good too.
Renewal of business contracts
It was the easiest and best customer service I have dealt with the lady was so nice and informative was not on the phone long and it was all done fantastic and I could understand exactly what she was saying thank octopus ⭐⭐⭐⭐⭐
Patience and clarity
Kaz was able to deal with my query clearly and put up with my bumblings with patience.
Patrick was more than helpful
Patrick went above and beyond to help me sort out my personal account and a business account that I have been managing but which is passing to another person to manage. He also sorted out the fixed tariff for the business account and on my personal account emailed information regarding an EV charging rate and type of charger needed. Excellent service.
Refreshingly short wait for an answer…
Refreshingly short wait for an answer to call, easy to set up account Muhammad very clear and helpful
great to speak to a person and not a…
great to speak to a person and not a robot like others ,great staff know there systems and customers , A*
Jack was extremely helpful
Jack was extremely helpful. He was very patient and explained everything thoroughly to me. I would highly recommend octopus, I have a account for my home, and now my business.
I have already got our domestic supply…
I have already got our domestic supply with Octopus and because of the ease of navigating the account and the clear way all information is communicated I wanted both the business and domestic handled by Octopus.
There is never a problem in speaking with customer service or an advisor which is a massive plus.
Nadia was polite and helpful
Nadia was polite and helpful. She successfully set up a new business account for me. The only issues were that there were several times when she had to put me on hold; when she did this the wait was often quite long (the call took 55 minutes overall) and when I was on hold the music playing was so loud I had to adjust the volume down on each occasion.
Very helpful adviser giving me all the…Satisfied customer
Very helpful adviser giving me all the information I needed. Very polite and patient. And English clear speaking.
I had a great experience today
I had a great experience today , very pleased with the level of service I received talking over the phone with Ekraan. She understood my problem and gave solution.
Another great experience with Octopus'…
Another great experience with Octopus' Customer Service. This time it was with Sharon who was cheerful, polite and very helpful.
Friendly and Helpful
Swift answering of telephone, and then friendly and helpful, and has hopefully sorted all my problems!
Customer advisor was Joseph L.
the phone was answered quickly and…
the phone was answered quickly and Brandon was very helpful
Good advice and support from a human…
Good advice and support from a human being! Thank you Octopus.
Hello everyone
Hello everyone, we have an amazing experience with octopus energy, very successful, friendly staff very helpful
Highly recommended
Svar kan have AI-indholdLæs mere
Ekraam a star 💫
Ekraam addressed my billing issues as promised and communicated with clarity.
Fabulous customer service….✨

Besvarelse fra Octopus Energy for Business
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







