I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Se mere
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Se mere
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Se mere
Virksomhedsoplysninger
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Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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714 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good experience and interaction with jamal very helpful
1. september 2026
The gentleman who answered the phone…
The gentleman who answered the phone was very polite. was able to accept our agreementto renew our fixed rate quotation from our flexible arrangement.
1. september 2026
Such a great help 10/10 service
Vanessa was so helpful and even though the signal wasn't great on my end she was so patient and really went the extra mile. I want to thank her so much for helping me sort out everything I needed ❤️
28. august 2026
Great customer service - again!
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
28. august 2026
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
28. august 2026
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
28. august 2026
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
27. august 2026
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
27. august 2026
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
27. august 2026
good service
27. august 2026
Fin was great
Fin was great. Listened, understood the situation and sorted it. Thank you
25. august 2026
Great service as always
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
27. august 2026
Such amazing customer service
Such amazing customer service, quick to get hold of & always helpful.
25. august 2026
Great billing support from Adedotun
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
27. august 2026
Octopus energy very helpful and…
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
27. august 2026
Changing from Domestic to Business…
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
27. august 2026
Icram was lovely and very proffesional…
Icram was lovely and very proffesional . i am not . many thanks
27. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.