Had an issue registering online. Managed to get through to an advisor quickly, issue resolved and new account set up with no issues whatsoever. Call handler was polite, clear and ever so helpful. Chec... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
(I thought I heard the name Olivia but it might have been Lydia....) The service provided was friendly and efficient in the end. Thank you. It was frustrating initially when the website for busi... Se mere
We had a Smart Meter fitted in April of 2025 and it has never worked...!!! After over a year of broken promises and 4 hours each month rectifying grossly over "estimated" bills, we managed to speak... Se mere
Cannot thank Sahela enough. We had a problem and although we had contacted Octopus several times, we didn't seem to be getting anywhere. In a matter of about 10 minutes Sahela calmly found the mistake... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktoplysninger
Join the UK's business energy champions
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and polite
Had an issue registering online. Managed to get through to an advisor quickly, issue resolved and new account set up with no issues whatsoever. Call handler was polite, clear and ever so helpful. Checked all details, costs and thoroughly explained everything.
22. oktober 2026
Smart Meter - at last someone who listens...!!!
We had a Smart Meter fitted in April of 2025 and it has never worked...!!!
After over a year of broken promises and 4 hours each month rectifying grossly over "estimated" bills, we managed to speak with a FANTASTIC Octopus representative, Sarjana who not only listened but actioned her promises.
The situation now has a course of action and hopefully will be resolved soon with a new Smart Meter installation.
Sarjana has been the defining factor in getting something done and for that we are MOST grateful.
22. oktober 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Electricity supply for our village hall…
Moved the electricity supply for our village hall to Octopus as they offered a better deal than our current supplier.
Called and spoke with Herry, who was very helpful and sorted everything out over the phone, including putting through a referral discount we had.
Hadn't expected to pay a one month equivalent security deposit, but that will be credited back to our account in the following months.
22. oktober 2026
Besvarelse fra Octopus Energy for Business
We are glad you enjoyed your experience transitioning your village halls's energy service to us. We appreciate your positive feedback regarding the helpful phone support you received!🐙✨
First class customer services
It was a very refreshing change to immediately get through to a real person. Absolutely brilliant. Karen could not have been more helpful. It was an amazingly stress free and very reassuring experience.
22. oktober 2026
Besvarelse fra Octopus Energy for Business
We are absolutely delighted to hear that you had such a stress-free experience speaking with our team. It is wonderful to know that getting through to a real person so quickly made such a positive difference. Thank you so much for sharing your lovely feedback!🐙✨
Always a pleasure talking to your…
Always a pleasure talking to your agents! Very helpful as always!!
22. oktober 2026
Besvarelse fra Octopus Energy for Business
We are absolutely thrilled to hear that you had such a wonderful experience with our team. Our team always strive to be as helpful as possible, and your kind feedback truly means the world to us!🐙✨
Besvarelse fra Octopus Energy for Business
Thank you for sharing! We will make sure this lovely feedback gets passed to Seb!🐙
Besvarelse fra Octopus Energy for Business
We are glad you enjoyed your experience with our quick and helpful team. Thank you for your feedback!🐙
Prompt and friendly response to my…
Prompt and friendly response to my concern about the rapid increase in my direct debit led to an agreed reduction.
22. oktober 2026
Besvarelse fra Octopus Energy for Business
Glad we could support getting your payment sorted Susan! Thanks for taking the time to leave this review 🙌
Besvarelse fra Octopus Energy for Business
Thanks so much for the kind words! 🐙
I have been with Octopus for many years.
I have been with Octopus for many years now.
As far as I am concerned all Octopus staff/customer service are fantastic. All queries/questions are sorted straight away and certainly within 24 hours.
Keep up your great work.
Thank you.
22. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Octopus Energy for Business
Wow thank you John! So nice to hear you feel we're doing a great job 👏
Besvarelse fra Octopus Energy for Business
Thanks for leaving this lovely review Liz! Glad we could help ☺️
Switch from EON Next to Octopus
Tom in customer services was very helpful, swift and got our company set up to switch to Octopus from January 1st 2027.
21. oktober 2026
Besvarelse fra Octopus Energy for Business
Thanks so much for the kind words! Great to have you on board Di 🐙
Great customer service
Great customer service - professional, knowledgeable and (as a company) compassionate.
21. oktober 2026
Besvarelse fra Octopus Energy for Business
Great to hear you had such a good experience with our team! Thanks for leaving this review 😄
Always a pleasant interaction octopus…
Always a pleasant interaction octopus staff are super lovely and helpful
21. oktober 2026
Besvarelse fra Octopus Energy for Business
Thanks for leaving this lovely review! ☺️
Great and efficient service- Charlotte…
Great and efficient service- Charlotte offered levels of service and solutions over and above what I requested- Great!
21. oktober 2026
Besvarelse fra Octopus Energy for Business
Thanks so much for the kind words! 🐙
Excellent response by Emily
Excellent response by Emily, resolved the issue really quickly and effectively
20. oktober 2026
Besvarelse fra Octopus Energy for Business
Great to hear you had such an easy experience with Emily! Thanks for leaving this review 😄
Great customer service
21. oktober 2026
Besvarelse fra Octopus Energy for Business
Thanks so much for the kind words! 🐙
Very good service thank you for your…
Very good service thank you for your service highly recommended
21. oktober 2026
Besvarelse fra Octopus Energy for Business
Thanks for leaving this lovely review Kamil! ☺️
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.