Tried to buy some towels. Waited 11 days without getting a dispatch email, sent a message to customer services and then my order was cancelled and refunded.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Well words don’t rate this company enough. I ordered a robe, very please with the item very pleased good quality cotton Muslin. In addition when the item arrived it was packed in such a lovingly prof... Se mere
Horrible customer service - I wanted to return a sheet and pillow case set I bought as the material was thin and a bit scratchy. I emailed and used the chat 4 separate times to initiate a 'free-return... Se mere
My original order to your Company was received but it was not complete, so I sent a message to the Ocoza team. Today I received a missing mint fitted sheet free of charge. I am very pleasantly surpr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
100% Cotton Bedding & Bath
Kontaktoplysninger
Pappelalle 78/79, 10437, Berlin, Tyskland
- +49162738746
- hello@ocoza.com
- ocoza.com
Excellent Service
The buying experience was very efficient. The packaging is gorgeous.
The dressing gown is for a Christmas present so can’t comment on quality yet. I am sure it will be wonderful & very much appreciated.
14. december 2022
Excellent service
Excellent service , quality garment with little added extra in the box
30. november 2022
Good experience and lovely products.
Good experience with online ordering and prompt delivery. Lovely products too - fabric is a good weight and feels lovely. Only slight downside is that while it all appears well made, some of the stitching does not look as good as it could. But that's not obvious and overall am delighted.
7. november 2022
I’m delighted with throw- excellent…
I’m delighted with throw- excellent quality & delivery notification spot on
11. december 2022
Calidad y atención excelentes
Además de la calidad excepcional de los productos, el servicio y la atención es excelente. Contaremos con Ocoza en nuestra tienda de ahora en adelante.
27. september 2022
Striped tablecloth for outdoors…
Ordered a striped tablecloth for outdoor use in warmer weather. The parcel received was well packaged using sustainable materials and was delivered on time to the door. It was a nice surprise to receive such a quality item and service from an online retailer. Would order from Ocoza again soon for their quality and designs.
17. november 2022
It’s pink for me
The colour, bedsheet + pillow cases + duvet cover coordinated is everything. Fast delivery and a little gift as a new customer. Love my new bedsheets!
16. november 2022
Very professional
Great products, beautifully presented; great communications; very professional end to end. Recommended.
5. november 2022
Beautiful cushion covers and the…
Beautiful cushion covers and the unexpected free gifts inside the parcel were so lovely and much appreciated. Will definitely shop with Ocoza again!
26. oktober 2022
Lovely duvet set very cosy 😊
7. november 2022
Really happy with my percale bedding…
Really happy with my percale bedding set in the Mint, really good value so was worried it wouldn't be that good, but was really pleased I took the chance as it came so well packaged (like what you would get for something handmade) no plastic packaging. Also a cute gift not sure if it was a wooden bracelet or something to hang somewhere but cute all the same :)
Washed well, and better than my Egyptian cotton to sleep in (seemed lighter/cooler), so I'm likely to buy another one in a different colour.
16. oktober 2022
Really good company
Really good company, I got a throw and a cushion, broth great quality
They added in 2 free gifts too which are lovely
Highly recommend
30. september 2022
Lovely product and customer service was…
Lovely product and customer service was great.
15. september 2022
Great value and beautiful quality
21. september 2022
I had a problem with 1 of my orders…
I had a problem with 1 of my orders when I bought it up about it the customer care was A1 since then I have shop again and would do again
15. september 2022
Amazing bedding
Amazing quality bedding, lovely little gifts enclosed, good communication & fast delivery.
9. september 2022
High quality products
5. september 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.