Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Se mere
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Se mere
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Kontaktoplysninger
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Middel
200 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
5* Customer Service
I had an issue with a particularly expensive pair of glasses that I actually purchased elsewhere (from the brand itself) of whom would do nothing for me despite the product being well within warranty.
I already knew about OCO, had seen their shop and am now more than glad that I went in to see if there was any way they could help.
The whole team was understanding. They were great to talk to, their service was second to none and more importantly my glasses were fixed and delivered to me as new. I can't thank them enough. More than recommend OCO.
24. maj 2018
Uopfordret anmeldelse
Great and knowledgable staff
Great and knowledgable staff. Took their time to consult and did no hard sell. Would 100% recommend.
18. maj 2018
Uopfordret anmeldelse
Amazing time of delivery
Amazing service, super fast, great comunication and fantastic btands. Congratulations!
5. maj 2018
Uopfordret anmeldelse
Best service!
27. april 2018
Uopfordret anmeldelse
Excellent customer service and…
Excellent customer service and communications. Highly recommend this company for genuine branded sunglasses and outstanding service.
26. april 2018
Uopfordret anmeldelse
Excellent
Nothing to complain about, really fast delivery and my sunglasses arrived safe and sound within 2 days.
25. april 2018
Uopfordret anmeldelse
Amazing service
Amazing service and next day delivery is great! Thank you
25. april 2018
Uopfordret anmeldelse
Excellent experience
Excellent experience, exactly as expected and very quick. Appreciated the follow up delivery emails. Recommend.
7. april 2018
Uopfordret anmeldelse
Perfect!
Complete satisfaction. Everyting was perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thanks so much for this.
6. april 2018
Uopfordret anmeldelse
Excellent service and updates
Excellent service and updates! Highly recommend. And prices are good.
13. november 2017
Uopfordret anmeldelse
Great service and fabulous range.
Great service and fabulous range of glasses.
9. juli 2017
Uopfordret anmeldelse
Amazing service!
Ordered at 7am and delivered at 2pm the same day. Amazing service and original products. Would definitely recommended.
17. juni 2017
Uopfordret anmeldelse
Couldn't be happier
Great prices, great communication, same day delivery... couldn't be happier! Thank you
17. juni 2017
Uopfordret anmeldelse
Bar service at premium price
Bought £600 DITA glasses and 2 weeks in lenses started to move. OCO refused replacement saying this is normal. If you're cool with that this is just your shop!
9. juni 2017
Uopfordret anmeldelse
Easy communication and fast shipping to US
Great customer service! We received the glasses and they're gorgeous 💜 the shipping was fast and the communication super easy. It was a pleasure doing business with OCO Glasses!
26. maj 2017
Uopfordret anmeldelse
Great great people
Great great people. I ordered from NY and there prices and service was the best. Highly recommended.
25. maj 2017
Uopfordret anmeldelse
I order some thom browne glasses at OCO …
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en promised me they whould arange it. they did i would definitely order again ore even fly over to london to buy my glasses here great service.
Olivier
18. maj 2017
Uopfordret anmeldelse
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