Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Se mere
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Se mere
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Kontaktoplysninger
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Middel
200 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great follow up
6 months after collecting my glasses they were still slipping off my nose and I found myself unable to wear them. I contacted oco and without hesitation they agreed to take the glasses back and make an adjustment. this was all done by post a fantastic service
3. august 2018
Uopfordret anmeldelse
Amazing service
Amazing service. Checked out the same glasses at other stores as well but the service OCO Glasses provides made my choice easy. I was going on holidays when my prescription glasses got ready (3 days after I ordered them) but they shipped it for free to my destination. Best service!
17. juli 2018
Uopfordret anmeldelse
Purchase was delivered on time and was…
Purchase was delivered on time and was well packaged
11. juli 2018
Uopfordret anmeldelse
The box came immediately and in very…
The box came immediately and in very good condition.
10. juli 2018
Uopfordret anmeldelse
Great service and advice.
I find choosing the right frame a daunting task but I was taken through the range and found a pair that suited me and I'm really happy. I also had an eye test and my prescription was tweaked slightly but it's made a huge difference. I will return!
29. juni 2018
Uopfordret anmeldelse
First class!
19. juni 2018
Uopfordret anmeldelse
What a great company
What a great company! Used these guys for the first time and they delivered swiftly and safely to my home address......to top it off great communication with the lady that works at OCO glasses.....shame I didn’t get her name but thankyou for your help and support and I will be coming back again to purchase another one of your amazing sunglasses.
Thankyou so much xxxx
14. juni 2018
Uopfordret anmeldelse
Great value
Great value. Glasses as described arrived within 2 days of ordering. I would definitely use this company again.
14. juni 2018
Uopfordret anmeldelse
Fabulous Customer Service and brilliant…
Fabulous Customer Service and brilliant selection of sunglasses. Highly recommended 😊
14. juni 2018
Uopfordret anmeldelse
Very helpful staff
14. juni 2018
Uopfordret anmeldelse
Lightning fast (under 24hours) to Portugal. Impressive!
So, I ordered yesterday around 3pm, 2 pairs of DITA sunglasses to Portugal and they arrived in less than 24 hours - this is after I emailed them 30 mins later to say I wanted to ammend the order to include the second pair!
I mean - free shipping and arrived less than 24 hours later ... in Portugal?! This is unheard of. Really impressed.
The packaging was perfect and of course my sunglasses were absolutely perfect. I highly recommend shopping with OCO Glasses! Nothing but positive experiences. (This is my 2nd time shopping with them).
Thanks OCO
14. juni 2018
Uopfordret anmeldelse
Highly recommended.
My Persol Sunglasses arrived next day in perfect condition.
Excellent price and service, with free delivery.
Many thanks
14. juni 2018
Uopfordret anmeldelse
Great communication and quick delivery
Great communication and quick delivery. Good price on just what I was looking for.
13. juni 2018
Uopfordret anmeldelse
Excellent service
Excellent service, fast and reliable. Glasses arrived in excellent conditions in France
12. juni 2018
Uopfordret anmeldelse
Spot on with no complaints at all!
12. juni 2018
Uopfordret anmeldelse
Great Experience all round. I will be back for all my glasses and contacts in the future.
Great service, great glasses. I will be back in the future for all my glasses, sunglasses and contact lenses.
12. juni 2018
Uopfordret anmeldelse
Wonderful service !
9. juni 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.