Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Se mere
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First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... Se mere
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We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Se mere
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Carrie Purnell of OWT went above and beyond in helping us find details of a cruise/stay holiday in South America. As always, the service from OWT is extremely helpful and knowledgeable about all aspec... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Kontaktoplysninger
132 Winchester Road, SO53 2DS, Chandler's Ford, Storbritannien
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Fremragende
637 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff and gojng all out to…
Friendly staff and gojng all out to help us get the best deal that suit our requirements. Excellent.
28. april 2026
Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that our team were friendly and went all out to help you secure the best deal to suit your requirements. Providing tailored support and great value is exactly what we aim for, so it’s wonderful to know you had such a positive experience.
We really appreciate you choosing Ocean World Travel and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Fantastic company for booking a cruise
We wanted to book a cruise for ourselves and our friends, after reading the good reviews we decided to book through Ocean world travel ,and im so glad we did. Kerry was so helpful, helping us with cabin choices and little tips about the ship. We also got a really good price for the cruise and drinks package too. Will be recommending them to all our friends
27. april 2026
Besvarelse fra Ocean World Travel
Thank you for your wonderful review!
We’re delighted to hear that you chose Ocean World Travel after reading our reviews and that Kerry was able to help make your cruise booking such a positive experience. It’s great to know she assisted with cabin choices, shared useful tips, and helped secure a good price for your cruise and drinks package.
We really appreciate your kind recommendation and are so pleased you’re happy with the service you received. Thank you for choosing Ocean World Travel, and we look forward to helping you with many more holidays in the future.
Kind regards,
The Ocean World Travel Team
Winter cruise
Lady on the phone was very helpful, looking for the best deal for me and was very clear about my options.
23. april 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback. We’re so pleased to hear that our team member was helpful, took the time to find the best deal for you, and clearly explained your options. We really appreciate you sharing your experience.
Besvarelse fra Ocean World Travel
Thank you for your kind feedback. We’re delighted to hear that Ryan made such a positive impression with his courteous, helpful, and knowledgeable service. We’ll be sure to pass along your comments to him.
Feedback
As always everyone I have spoken to over a good few years have always been great to deal with, hence I have never had to complain, and any complaints about a 3rd party have always been dealt with by your members of staff
22. april 2026
Besvarelse fra Ocean World Travel
Thanks for continuing to choose Ocean World Travel. Our customers are incredibly important to us and we will always try our best to resolve any issues that may occur.
Reassurance
Speaking to human beings,without being rushed,very helpful and informative and reassuring.
21. april 2026
Besvarelse fra Ocean World Travel
This is exactly what we strive for! We know how frustrating it can be to feel like just another number, so hearing that you felt informed and reassured is the best compliment we could get. Thank you for taking the time to share your experience.
Efficient service thank you
13. april 2026
Besvarelse fra Ocean World Travel
Thank you for your kind feedback!
Excellent friendly service. We have been booking our cruises with…
We have been booking our cruises with Ocean World Travel since 2003, our very first cruise.
They are a fabulous team offering expert help and advice and provide excellent customer service. Very efficient.
We’ve recommended them to our friends over the years who have found them equally as good.
We’d use no other agent and thoroughly recommend.
They definitely live up to their friendly reputation.
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Wow, since 2003! Thank you so much for such a glowing review. Being part of your cruising journey from your very first voyage to now is a huge honour for the whole team here at Ocean World Travel. Thank you for valuing our expert service. We truly appreciate the many recommendations to your friends over the years!
Michelle was very pleasant and helpful
Michelle was very pleasant, friendly and helpful. First booking I have made with Ocean World Travel, I’m sure I will use them again in the future. Thank you
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Welcome to the Ocean World Travel family! Michele takes great pride in ensuring our customers feel well-supported, and she’ll be delighted to hear your kind words. We’re already looking forward to helping you with your next adventure!
Ocean World Travel… just right for us!
We have booked with Ocean World Travel for many years. They provide the friendliest and most knowledgeable service. They are not too big to be impersonal and not too small to struggle with the vast range of options now available on cruises. Thank you to Kerry and Michelle who helped us with our most recent booking!
19. april 2026
Besvarelse fra Ocean World Travel
Thank you so much for the kind words. We’ve always tried to keep that balance of having the expertise of a large agency but keeping the personal touch of a small team, so it’s great to hear that comes across. Kerry and Michele will be really pleased to hear they could help.
Besvarelse fra Ocean World Travel
Many thanks for the review. We’re so glad Ryan could help you out. We really appreciate you taking the time to share your experience!
Staff are always knowledgeable and…
Staff are always knowledgeable and helpful would not book with any other company
10. april 2026
Besvarelse fra Ocean World Travel
Thank you for such a kind review. It’s wonderful to hear that you feel so well looked after by the team. We really pride ourselves on our cruise knowledge, so knowing it makes a difference to your experience is great to hear. We truly appreciate your loyalty and look forward to helping you with your next trip.
Continued excellent service from Carrie at OWT
Booked a cruise earlier this year via Carrie at Ocean World Travel which we are going on in May this year. Excellent service from Carrie then, so no hesitation in contacting Carrie again to assist with a cruise booking for March next year. Once again she did not disappoint! Five star service!
16. april 2026
Besvarelse fra Ocean World Travel
Thank you for the lovely feedback. It’s wonderful to hear that Carrie has looked after you so well for both your upcoming May cruise and your booking for next year. We really appreciate your trust in us.
A great company!
We know how hard Carrie at Ocean World cruises works for us. William told us ! Thank you for all of your support and great communication
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you so much for the kind words! We’re so pleased you feel well-supported and that you've enjoyed such great communication with us. Carrie does indeed work incredibly hard to get everything just right for our travellers!
Emily was really efficient.
15. april 2026
Besvarelse fra Ocean World Travel
Thank you for the review. It’s great to know that Emily provided the efficient service we aim for at Ocean World Travel. We really appreciate you taking the time to share your experience.
Very friendly and efficient
Very friendly and efficient. Face to face contact with competitive prices
15. april 2026
Besvarelse fra Ocean World Travel
Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.
Besvarelse fra Ocean World Travel
Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.
Besvarelse fra Ocean World Travel
Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.
Besvarelse fra Ocean World Travel
Thank you for such a lovely review. We’re so pleased you found our service both friendly and efficient.
Great service from the staff
Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.
14. april 2026
Besvarelse fra Ocean World Travel
Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!
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