Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Se mere
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Se, hvad kunderne siger
First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... Se mere
Virksomheden har svaret
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Se mere
Virksomheden har svaret
Carrie Purnell of OWT went above and beyond in helping us find details of a cruise/stay holiday in South America. As always, the service from OWT is extremely helpful and knowledgeable about all aspec... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Kontaktoplysninger
132 Winchester Road, SO53 2DS, Chandler's Ford, Storbritannien
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Fremragende
637 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wouldn't use anyone else
Always a great service from Carrie even when things get changed!
13. april 2026
Besvarelse fra Ocean World Travel
We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.
Excellent family run business
Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.
Besvarelse fra Ocean World Travel
Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!
Always go the extra mile to help you…
Always go the extra mile to help you out. They made the booking experience very simple and easy
8. april 2026
Besvarelse fra Ocean World Travel
We’re so pleased we could make the booking process simple and easy for you! Going the extra mile is what we strive for as a family business, and it’s wonderful to know our team’s efforts made a difference in your experience. Thank you for the recommendation!
First time using them
First time using them - the lady was extremely helpful, professional and friendly. Delivered on her promises - excellent service thank you!
9. april 2026
Besvarelse fra Ocean World Travel
Welcome to the Ocean World Travel family! We’re so glad we could make your first experience with us such a positive one by delivering on our promises with a professional and friendly touch. Thank you for the wonderful feedback, and we look forward to helping you with many more cruises in the future!
Very helpful phone conversations gave…
Very helpful phone conversations gave us a good understanding of what was best to book and how to go about it.
1. april 2026
Besvarelse fra Ocean World Travel
We’re so glad our team could provide the clarity and guidance needed to help you feel confident in your booking. Providing expert, straightforward advice over the phone is exactly what we aim for, and it’s wonderful to know we could make the process easier for you. Thank you for choosing Ocean World Travel!
Just returned from a fantastic 35 night…
Just returned from a fantastic 35 night cruise on P&O Ventura - visiting Spain, Caribbean, New Orleans, Florida and Portugal. Booking was seamless through OWT and support given
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Welcome back! It sounds like you’ve had a truly incredible adventure across the Atlantic, and we are so glad we could play a part in making the booking and support process seamless for such a fantastic 35-night itinerary. Thank you for choosing Ocean World Travel to help arrange your time on P&O Ventura—we look forward to hearing about your next big trip!
Straight forward easy booking
Straight forward easy booking, booked via OWT for the last 10+ years. Great service as always.
7. april 2026
Besvarelse fra Ocean World Travel
Thank you for being such a loyal customer over the last decade! We’re so glad that we can still provide the same straightforward and easy booking experience you’ve come to expect from us after all these years. It’s a pleasure to have you in the Ocean World Travel family, and we look forward to the next ten years of adventures!
Ryan was very knowledgeable about the…
Ryan was very knowledgeable about the ship. He considered our options, clearly explained his thoughts , and we booked the cruise very easily.
And as always it was a good price. Ocean world are out first choice for booking a cruise.
7. april 2026
Besvarelse fra Ocean World Travel
It’s fantastic to hear that we are your first choice for booking a cruise! We’re so glad Ryan’s knowledge and honest advice helped make your decision easy, and we’re pleased we could secure that great price for you as always. We'll be sure to pass your kind words on to Ryan, and we look forward to helping you with your next voyage.
Excellent quick telephone response…
Excellent quick telephone response precise travel information wonderful personal response especially for the older generation and their office is local and easy to walk to
2. april 2026
Besvarelse fra Ocean World Travel
We’re so glad you enjoyed our quick and precise service, and it’s wonderful to know our local office provides a convenient and welcoming spot for you to visit. We take great pride in offering a personal touch that supports all generations of cruisers, and we love being a part of the local community. Thank you for your kind words!
Besvarelse fra Ocean World Travel
It’s wonderful to hear that you enjoyed such a friendly and helpful experience with us! We believe a personal touch makes all the difference when planning a holiday, and we’re so glad our team could assist you. Thank you for choosing Ocean World Travel!
Patient and attentive service
We have used Ocean World Travel for a number of years and always had excellent service. Would definitely recommend
31. marts 2026
Besvarelse fra Ocean World Travel
Thank you so much for your continued loyalty and kind recommendation! We're delighted to hear you've consistently received excellent service from our team over the years. Your support means a lot to us, and we look forward to helping you again in the future.
Amazing service
Firstly seeing the solo offer on OW Facebook Solis page.
Then the lovely conversation with Carrie and the choice of cabins. Carrie knows the type of cabin and where we like to be on the ship. Just the support at what's been a very difficult time and the encouragement about solo cruising. Knowing that Ken would still want me to cruise. So a very big thank you.
1. april 2026
Besvarelse fra Ocean World Travel
Thank you so much for your kind and heartfelt words. We're really pleased Carrie could support you during such a difficult time and help you feel confident about your solo cruise. It means a lot to us to be part of your journey, and we wish you a truly wonderful and uplifting trip ahead.
First time we have used this company
First time we have used this company, great deal, great service - will use them again
24. marts 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review! We're so pleased to hear you found a great deal and received great service on your first booking with us. We really appreciate your support and look forward to helping you again in the future!
Fast friendly service
Spoke to Kerry and making the booking was very easy. Kerry listened to what we wanted and answered questions. Great personality and very clear voice.
Good value price which beat the quote from booking direct with the cruise line.
Documents emailed very quickly.
A pleasure doing business with OWT again.
27. marts 2026
Besvarelse fra Ocean World Travel
Thank you for your fantastic feedback! We're so pleased to hear Kerry made the booking process easy and took the time to understand exactly what you wanted. It's great to know you were happy with the value and quick service too. We truly appreciate your continued support and look forward to helping you again soon!
Exceptional customer service and great deals
We have used Ocean World travel for many years to book our cruises. The staff are so helpful, friendly and knowledgeable, it makes booking a cruise easy. We recently had our holiday cancelled due to the Middle East problems and we're looking for a last minute cruise. Carrie was able to source us a great deal and we had a superb holiday. When booking a cruise, this company provide exceptional customer service and great deals.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you so much for your continued loyalty and such a wonderful review! We're delighted to hear that our team has consistently made your cruise bookings easy and enjoyable over the years. We're especially pleased that Carrie was able to step in and find you a fantastic last-minute option during a difficult situation. Your kind words about our service and value truly mean a lot to us, and we look forward to helping you plan many more amazing holidays in the future!
Great booking experience very clear…
Great booking experience very clear guide dance on the types of cruises, different options available. Kerry made the booking experience very easy, thanks
23. marts 2026
Besvarelse fra Ocean World Travel
Thank you for your great feedback! We're so pleased to hear you had a clear and easy booking experience, and that the guidance on cruise options was helpful. Kerry will be delighted to know she made everything straightforward for you. We really appreciate your support and hope you have a fantastic trip!
Great staff they are wonderful
23. marts 2026
Besvarelse fra Ocean World Travel
Thank you so much for your lovely review! We're thrilled to hear you think our team is wonderful. Your kind words mean a lot to us, and we look forward to helping you again in the future!
Besvarelse fra Ocean World Travel
Thank you for your kind feedback! We're delighted to hear that Kerry was friendly, helpful, and knowledgeable. We'll be sure to pass on your lovely comments to her. We really appreciate your support and hope to assist you again soon!
Very friendly and efficient in fact all…
Very friendly and efficient in fact all the work was done foe us.
14. marts 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback! We're so pleased to hear you found our team friendly and efficient, and that everything was taken care of for you. We really appreciate your support and hope to assist you again soon!
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