Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... Se mere
Virksomheden har svaret
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Se mere
Virksomheden har svaret
Carrie Purnell of OWT went above and beyond in helping us find details of a cruise/stay holiday in South America. As always, the service from OWT is extremely helpful and knowledgeable about all aspec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Kontaktoplysninger
132 Winchester Road, SO53 2DS, Chandler's Ford, Storbritannien
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Fremragende
637 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Ocean World Travel
Thank you for your review. We're delighted to hear you found the booking process easy and look forward to helping you plan your next cruise.
We always receive fantastic service and…
We always receive fantastic service and the staff are very helpful and informative about every cruise company.
Carrie makes the booking process so straightforward and straightaway you receive by email the booking confirmation.
Oceanworld always has the best prices and I always use them for all my cruise holidays as they take care of everything - from quote to ensuring every part of the holiday is booked ( flight, transfers, cruise etc). There is nothing you have to worry about - just look forward to the holiday beginning!
11. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your wonderful feedback; we're delighted that Carrie and the team could make your cruise planning so easy and stress-free, and we truly appreciate your continued loyalty and support.
Emily and Ryan took our booking and…
Emily and Ryan took our booking and gave answers quickly to our various attempts to mix and match Cruise and stay requirements
3. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review. We're delighted Emily and Ryan were able to help with your cruise and stay arrangements and provide quick responses to your requests. We appreciate your support and hope you have a fantastic holiday!
Ryan was a pleasure to book with.Very…
Ryan was a pleasure to book with.Very professional and very pleasant. Jpyce
10. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback, Joyce—we’re pleased to hear Ryan provided such professional and pleasant service while assisting with your booking.
Excellent service
As ever, excellent service from Ocean World Travel. Ryan was brilliant in getting Fred Olsen to agree a 2nd change of cruise, something they don't normally do, and I'm really grateful. Whoever you speak to is on your side, and that's such a help.
10. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your kind feedback—we’re delighted to hear Ryan and the team were able to secure the change for you and that you felt fully supported throughout.
Ocean World always deliver
Ocean World always deliver - the whole team are extremely helpful and get us the best deals. Very friendly and caring.
10. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your wonderful feedback—we’re delighted to hear the team consistently provides helpful, friendly service and great value on your bookings.
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback—we’re pleased to hear you found our staff very friendly and polite.
Besvarelse fra Ocean World Travel
Thank you for your kind feedback—we’re pleased to hear you appreciated the great personal service and support from our knowledgeable team.
Very helpful and informative
Kerry was so helpful, very friendly and knowledgeable but also professional. The booking process was simple and I received confirmation within minutes
6. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback—Kerry is delighted to have made your booking process simple and smooth and to have provided friendly, knowledgeable, and professional support.
The very personal touch
The very personal touch. Friendly staff with great experience to find exactly what we wanted .
5. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your kind feedback—we’re delighted to hear our friendly and experienced team was able to provide a personal touch and find exactly what you were looking for.
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback—we’re delighted to hear everything went perfectly and hope to help you again in the future
Excellent communications
Timely callback; friendly, knowledgeable and confident Consultant; acceptable price; clear explanations and descriptions; timely written confirmation.
3. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your feedback—we’re pleased to hear you were happy with the timely communication, helpful advice, clear explanations, and overall service provided by our consultant.
Excellent Company
Carrie at Ocean World Travel has excelled again in handling our 3 family bookings for 2028. Carrie has ensured that we have 3 cabins together in the area of the ship we requested and everything is as we wished. Ocean World Travel is an excellent Company, nothing is too much trouble and telephone calls are always answered promptly by very helpful staff. Thank you Carrie and Ocean World Travel.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you for your wonderful feedback, Roger—Carrie and the Ocean World Travel team are pleased to have been able to arrange your three family bookings just as requested and look forward to helping you again in the future.
A good booking experience
Emily was very helpful and patient. We had been struggling to get our heads around our booking and Emily made things easy for us.
2. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback—Emily is delighted to have helped make your booking clear and straightforward and to have made the process easier for you.
Ocean World Travel are always helpful…
Ocean World Travel are always helpful with the bookings offering good advice and matching the perfect cruise to my needs. The staff are always there to help with any queries and sort out any problems when they arise.
24. april 2026
Besvarelse fra Ocean World Travel
Thank you for your kind feedback—our team is glad to hear we’ve been able to help with your bookings, offer good advice, and match you with the perfect cruise while being on hand to support you whenever needed.
Carrie
Carrie, the travel agent,has looked after my wife and me very well. We have used this company many times and all ways had very good service. On one time my printer broke down, Carrie took over and did all my paper work.so we will allways use Oceanworld Travel
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you for your lovely feedback—Carrie and the team are delighted to have consistently looked after you and your wife and will be very happy to continue arranging your future holidays with Oceanworld Travel.
Excellent service from Ocean World as…
Excellent service from Ocean World as usual,pre booked one of the cabins we had selected with ease.
29. april 2026
Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you received excellent service from Ocean World Travel, as usual, and that we were able to secure one of the cabins you had selected with ease. Making the booking process smooth and straightforward is exactly what we aim for.
We really appreciate your continued support and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Over & beyond
Whilst we have been away we have booked 4 cruises onboard.
It's has been our pleasure to have Carrie take over from us to arrange parking etc.
She has gone beyond her remit to help us I'm sure.
Thankyou Carrie.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that Carrie was able to assist you so well while you were away and take care of arrangements such as parking. It’s wonderful to know she went above and beyond to ensure everything was handled smoothly for you.
We really appreciate your kind words and will be sure to pass your thanks on to Carrie. Thank you for choosing Ocean World Travel, and we look forward to helping you with your future cruises.
Kind regards,
The Ocean World Travel Team
Friendly and helpful.
From my initial enquiry using chat online to actually booking our future cruise nothing was too much trouble. Documentation was sent through fairly quickly.
28. april 2026
Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that your experience was smooth from your initial online chat through to booking your future cruise, and that our team were friendly and helpful throughout. It’s great to know the documentation was also provided promptly for you.
We really appreciate you choosing Ocean World Travel and look forward to helping you again with your future travel plans.
Kind regards,
The Ocean World Travel Team
we have booked many cruise's with…
we have booked many cruise's with OceanWorld Travel
always been pleased with the discount and prom service,
for your service you receive a Bottle of bubble and Two Chocolates, some times a small gift
Thank you to the OWT team
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you for your kind review and your continued loyalty over many cruises!
We’re delighted to hear you’ve consistently been pleased with our service, the discounts offered, and the prompt support from the Ocean World Travel team. It’s also lovely to know you appreciate the little extras we include as a thank you.
Your ongoing support means a great deal to us, and we truly appreciate you choosing OWT time and time again. We look forward to helping you with many more cruises in the future.
Kind regards,
The Ocean World Travel Team
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