I bought a DAB500 Music system but had problems receiving DAB and FM stations. Technical Support were very quick to respond and incredibly helpful and patient. Unfortunately none of the suggestions t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
CD100 CD player purchased from Tesco Direct, to connect to my Car Audio. Unit is compact, but provides quality sound, connection flexibility (Bluetooth,USB,& Auxiliary cable).The unit is very practica... Se mere
Excellent company to deal with. Bought a portable cd player which is a quality product. I had a minor problem and sought advice. Advice was recieved promptly and problem resolved. I will be buying ag... Se mere
A small fry issue for Oakcastle I am sure, but they responded to my email within hours. The advice provided was clear and effective, curing the lack of connection btewwn my remotes volume control an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Oakcastle is the home of leading edge electronics and home audio products. Every item in the Oakcastle range was meticulously designed in Cambridge, England. Great detail has been applied to every stage of the design and manufacturing process in order to achieve an outstanding finish.
Kontaktoplysninger
49 Viking Way, CB23 8EL, Bar Hill, Cambridgeshire, , Storbritannien
- info@oakcastle.co.uk
- oakcastle.co.uk
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic customer service
Had an issue with my new DAB500 cd/radio player. Contacted the support team & received an immediate response from Emilyn. Followed the advise/info given & problem sorted/resolved. Very efficient, great service, couldn't ask for more.
CD 150 CD Player
For the price, the Oakcastle CD-150 is a solid little player, but it has a few quirks. The battery life seems a bit optimistic; while it's advertised for longer, I found it only manages about 3 CDs before needing a recharge—I suspect the higher 'play time' figure is based on FM radio use rather than the power-hungry CD motor.Sound-wise, the volume steps are a bit odd. Settings 1 and 2 are surprisingly loud (not ideal for quiet background listening), and once you crank it up higher, the speakers start to distort quite a bit. Finally, the display is a letdown as it doesn't show the track number, making it hard to navigate through an album. That said, if you can live with these small issues, it’s a decent, budget-friendly choice for a basic player.
Value for money
I received my TT200 Classic Turntable today. The product was well packaged and arrived in perfect condition. Solid and well made, the system looks great. Everything about the system shouts expensive. Given the price, the system is great value for money. The sound quality is great and particularly good when listening to digital tracks via Bluetooth. Overall, a great product, allowing me to listen to LPs that have been in the loft for forty years.
Its more than just a cd player
I was after a CD Player saw this and it looked good. Was amazed when it arrived! not only is it a CD player but also a DAB radio has Bluetooth aux input and lots more could not be happier for the money
DAB500
This product was purchased to replace an old cd/cassette player,we bought a DAB500 and it fits great in the space we had,so easy to set up.The sound reproduction is lovely,the remote is simple to use and being a pensioner that is paramount,changing the mode of operation is a doddle.
GREAT SERVICE! I received nothing but great service in finding a replacement charging cable for my OAKCASTLE cd-100 portable CD player2 for my
The small box directly above is blank and does not allow me to enter the stars requested. I'd like to CHECK THEM ALL!, but I cannot do any.
The support that I received from your tech support folks was quick and very well done
Durch Amazon schnell geliefert
Durch Amazon, eine schnelle Lieferung.
Der DVD 100 ist das geeignete Gerät für schnelles installieren und dabei sehr platzsparend.
Einfache Bedienung, gutes Bild und Klang.
Eben alles, was ein DVD Player können müßig.
Had a problem with my unit DAB500 tried…
Had a problem with my unit DAB500 tried through Oakcastle to solve this issue and did not work,they offered me a refund but instead I wanted the same unit if possible as it is a quality product and they solved it quickly.A replacement being sent out.A credit to all at Oakcastle and the customer service first class.
Partial function failure – software obsolescence of the Magic Player!
“The hardware is actually top, but the software maintenance is deficient. While artist and title are still displayed, the album covers and the information about the composer are completely missing since 2025/26.
My photos from 2022 prove that it is not a hardware defect: At that time, all data and covers were perfectly displayed. The outdated Magic Player (Frontier M6) can no longer fully process the current data streams. However, Oakcastle/Majority does not provide a firmware update to fix this error. A radio that gets worse the longer you own it is unacceptable. Here people are saving at the wrong end! I'm waiting for an update!”
Excellent customer service
Had a problem with Dab500 radio/CD. Customer services were brilliant. Replies received within the hour and help/advice was clear. Had to try a few different things so a bit of back and forth with the team was required (all dealt with promptly) until it was found that a software update was needed. Supplied proof of purchase as requested and was sent a file to help assist with this and full instructions on how to do it. Problem sorted.
I have quite a few Majority/Oakcastle items - they are well built and the sound quality is very good. Very pleased customer!
Outstanding service.
I really can't fault this company, fast response to queries, prompt answers and recommendations, the SB40 sound bar is a great piece of kit ,had a small issue with remote controller, problem resolved quickly and efficiently, I would recommend this company to anyone in a heart beat 💓
Fast assistence
Fast. kind and complete assistance for my Dab500.
The Oakcastle DAB400
The Oakcastle DAB400 was a Christmas present and I am delighted with it. I use it mainly for listening to FM Radio and CDs, and the DAB400 has all the features that I need for choosing my programmes easily. The sound quality is surprisingly good, taking the unit's size into consideratiom. A great lttle piece of equipment.
Excellent Customer Service
I bought the Oakcastle DAB500 this week. Not only am I very pleased with the radio/CD player but I am delighted with the superb Customer Service support I received. I had difficulty setting it up - my fault, not the instruction booklet's fault ! - and I sent an email to Customer Services. Their response was very quick and it was not only extremely helpful and solved the problem, it was also very pleasant and personal. Really excellent service.
Poor quality product poor service
Poor quality product. Unhelpful customer service who you can’t speak to you in person. Full of apologies but not actually helpful. Just send you back to where you bought the goods from. We had extenuating circumstances which meant we were days out of the 1 year warranty. They didn’t care. They don’t care. Poor quality product, poor quality service. Unhelpfull when things don’t work out.
A OID AVOID AVOID

Besvarelse fra Oakcastle
I bought the DVD from QVC
I bought the DVD from QVC - it looks great and so easy to charge - so easy to register for the 3 year warranty- at first it would not go through - I sent an email to support and then it went through I then sent saying that it had gone though and again by return they sent a lovely email welcoming me to the product - this has given me great trust that if I needed help at any time I can contact and get a reply without waiting days. Great product if you still have DVD'S - no need to use the TV - good size .🤗

Besvarelse fra Oakcastle
Gutes Einsteigergerät
Das Gerät ist leicht einzurichten, zu bedienen und der Service reagiert sehr schnell auf Anfragen

Besvarelse fra Oakcastle
Asked a question
Asked a question, they answered it very quickly, great service.
The item a cd player with Bluetooth works very well.

Besvarelse fra Oakcastle
Some solutions aren't in the user…
Some solutions aren't in the user manual, and my own attempts often fail because they don't seem logical. But the Oakcastel support team showed me the right way, which led to success in troubleshooting! Thank you all! Armin

Besvarelse fra Oakcastle
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






