Vorrei esprimere la mia opinione positiva su un prodotto Oakcastle, il lettore MP300. Facilità d'uso,ampia memoria espandibile, altoparlante per ascoltare i brani anche senza le cuffie, inoltre audio... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It a quality looking product it sounds great but the setting up is not easy. I could not get to all which is in the hand book settings like summer time settings and dab up date it would not connect... Se mere
Virksomheden har svaret
Really happy with the customer service my dad is really happy with the oak castle DAB 400 easy to use and set up he likes how loud and clear the audio is and that you can play CDs as well
Virksomheden har svaret
I bought a DAB500 Music system but had problems receiving DAB and FM stations. Technical Support were very quick to respond and incredibly helpful and patient. Unfortunately none of the suggestions t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Oakcastle is the home of leading edge electronics and home audio products. Every item in the Oakcastle range was meticulously designed in Cambridge, England. Great detail has been applied to every stage of the design and manufacturing process in order to achieve an outstanding finish.
Kontaktoplysninger
49 Viking Way, CB23 8EL, Bar Hill, Cambridgeshire, , Storbritannien
- info@oakcastle.co.uk
- oakcastle.co.uk
4,5
Fremragende
189 anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Product, Great Price and unbelievable Support.
Bought an Oakcastle DVD100 from Amazon. I used it one time and it worked fine (at Halloween we watched "The Sixth Sense"). So yesterday, Thanksgiving Day, we settled in to watch "Miracle on 34th Street". Started the DVD and saw a message, "...wrong format for this region...". I contacted Amazon tech support who referred me to Oakcastle. Late that same evening I received an email from Armie of Oakcastle support, which suggested I use a certain "code" to change the region. I did as suggested and changed the region to "Region 1". Now it works perfectly.
Big thank you to Oakcastle support for responding so quickly (and on Thanksgiving Day, at that).
26. november 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear Bill, thank you for taking the time to leave such an amazing feedback on your experience with and Technical Support service and your Oakcastle DVD100 player. We are thrilled to hear that your issue has been resolved so quickly. We always love going the extra mile for our customers and we wish you enjoy using your DVD100 for years to come. Best wishes, Team Oakcastle.
Good Customer Support.
Had an issue recording to the USB stick, contacted Customer Support and issue resolved within 10 minutes. Excellent service! Highly recommended.
13. november 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear SJPY, thank you for taking the time to share with us your experience with our Technical Support team service. We are thrilled to hear that your issue has been resolved so quickly and wish you enjoy your Oakcastle product for years to come. Best wishes, Team Oakcastle.
Few words
Few words: fast, polite, helpful. One more: exceptional
28. september 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear Enrico, thank you for taking the time to share with us your experience with our Technical Support team service. We are thrilled to hear that your issue has been resolved so quickly. We love going the extra mile for our customers and we hope you enjoy using our product for years to come. Best wishes, Team Oakcastle.
Exceptional customer care; unusable application
The customer service after the problem emerged was exceptional: quick and personally relevant responses by email, on weekend days even.
The problem is not resolved, although it resides in the car not the CD player. However, this renders the CD player useless. If there had been a way to know that my car could not use a Bluetooth CD player in advance I could have given up earlier.
27. september 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear Nancy, thank you for taking the time to share with us your experience on your CD player and our Technical Support Team service. We love going the extra mile for our customers and we welcome any chance to resolve an issue. We hope you enjoy using your CD player for years to come. Best wishes, Team Oakcastle.
Super support
I now understand that Oakcastle provide customer support for Majority customers. Andreea was exceptionally polite, positive and helpful. A new remote was sent to my brother without charge even though the soundbar is nearly 2 years old. When that was lost in the post, another was sent! (Later the first one turned up.) In short, the support was well above average, and I don't know any way in which it could have been better!
8. september 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear Bill, we really appreciate you taking the time to share with us your feedback on your experience with our Technical Support team service. We are thrilled to hear that your issue has been resolved so quickly and we wish you enjoy using your soundbar for years to come. Best wishes, Team Oakcastle.
Amazing
I recently ordered a boombox from them with bluetooth, auxillary cable, and usb cable playability. Shortly after recieving it some issues arose. They promptly responded to my initial email as well as fuerther correspondence that we had in order to solve said issues. They were courteous and understanding. Two amazing customer service skills that I rarely see from anyone these days. 5 stars from me. I will continue to do business with them.`
15. juli 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear Angel, we really appreciate for taking the time to leave us such an amazing feedback on your experience with your Oakcastle Boombox and the service of our Technical Support Team. We are thrilled to hear that your issue has been resolved so quickly and you really enjoy using your boombox. Please do come back and let us know how you get on with it. Best wishes, Team Oakcastle.
Terrific advice given on repair and…
Terrific advice given on repair and very clear, too!
30. juni 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear James, thank you for taking the time to leave us some feedback related to your experience with our Technical Support Team service. We do value our customers and we are thrilled to hear that your issue has been resolved so quickly. Best wishes. Team Oakcastle.
Contacted Oakcastle last week as had…
Contacted Oakcastle last week as had faulty volume control a replacement was sent within 3 days of contact very impressed with them 5*service
14. juni 2021
Uopfordret anmeldelse
Besvarelse fra Oakcastle
Dear J Dakin, thank you for taking the time to leave us some feedback related to your experience with our Technical Support team service and we are really happy to hear that your issue has been resolved. We do value our customers and we love going the extra mile. Best wishes. Team Oakcastle.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.