Numatic Anmeldelser 99

Great vacuum cleaner so sturdy and a massive lead means I can do the whole downstairs from one plug. Bags are cheap and easy to change and better cleaning than my dyson previous I find . Made in UK Too!

I was having a slight problem with the metal tubes on the machine & although it's outside its warranty Numatic are sending replacements FOC.

Going the extra mile is the way to keep your customer happy. Thanks Numatic.

Suction too fierce, even on the lowest setting I can barely push the hose, and then it doesn't pick up hair and debris. Far too hard for older people.

After many years of Producing these Henrys, why haven't the designers improved the design? I find that the long stainless steel tubes, when joined together, just WON'T come apart!

I have had my new Henry for two days. I connected up all the tubes but found that the length was ridiculously long. It was unwieldy and difficult to use, knocking into all the furniture. I just needed to remove one section of tube and it would be fine. I could NOT separate the tubes at all. I emailed Numatic because I had purchased direct from them. Their reply came quite quickly - I must try heating the joints which would not disconnect with a hairdryer, or try WD40!! I don't really want to make my new vacuum greasy. I tried both methods but nothing worked.

I emailed them again and said it was not fit for purpose if the tubes were too long and I could not reduce the length. I asked them why they hadn't deigned a click fit. No reply to that. I asked them to send me one length of tube so I could actually USE the vacuum. I would abandon the double length that would not disconnect and just use the one length they might send me.

Their reply was to ask for the 9 digit serial number! I sent them that, and a copy of the order invoice, which was 3 days old. I got an automated reply saying they would reply 'shortly'. I DON'T CONSIDER 5 HOURS TO BE 'SHORTLY'. After 5 hours with no reply we were into weekend time so I probably won't hear from them now until Monday. I'm considering asking them to collect their piece of rubbish becasue I'm now thinking that all the other end connections may also be difficult to remove and change.

I don't think I will be buying any other of their products. I did have a small aerobrush for my old Hetty but when it became jammed, there is no way of fixing it, and that was only covered under guarantee for 3 months. Not cheap either.

They are a pain to lug around but if you want the job done properly, nothing beats a Henry.
I've tried Dysons that cost 5 times the price and they all either don't have the suction or simply break.
My Henry, how about making a new Henry that's oblong like a tool box, that would be much easier to carry.

I have bought many “high end” vacuum cleaners over the years, & have increasingly become frustrated by complicated design, poor suction power etc. I thought I’d give Henry a go - and I have to say, I’m impressed! It’s a real work horse, with good suction and a lovely simple design.

I wish I had done my research before spending money on this Henry vacuum. I bought my vacuum only this year and it smelled terrible right from the start. I looked online and a lot of other people are experiencing the same problem - it is a 'wet dog' or 'sick' type of smell and it smelled like this right from the start. We had to put a few drops of lavender oil on the bag to make it usable but it really didn't help. The entire flat smells so bad after vacuuming and the smell lingers for a few hours - just what you want right? I contacted the manufacturer for help and/or a refund because I have had to fork out more money for another vacuum. No help there -- did not acknowledge problem which they must be aware of. Despite the cuteness of these machines and the fact that the suction is good you will not want the smell trust me!

I bought a Henry Cordless. Suction so poor I vacuumed my lounge, hall and kitchen and after running for 20 mins the bag contained a few dogs hairs and a small amount of fluff. I do wonder if the tubing is far too long for the power of the motor. I didn't expect miracles but neither did I expect an empty bag.

Best hoover I have ever had. My dog malts so badly! The henry is the only hoover that doesnt lose suction & gets all the hair up. Would never go back to any other now. Quick delivery too

I bought my Henry numatic in 2003 with my first ever catalogue account. In this time Henry has almost become a member of the household and has always been reliable and never lost suction. For a few years I owned a Dyson, using this downstairs and my Henry upstairs. Henry has outlived the Dyson by about 10 years and still going strong. When my Henry finally retires (maybe after 20 years), I will certainly be buying another Numatic product.
There are plenty of genuine spare parts available everywhere - I have only ever replaced the plastic hose due to wear and tare.

Henry not good anymore more I am using henry for 10 years. I purchased henry on Sep/2021 as a back up . Last week old one stopped working so i stat using it . Hoover stopped working after 3 days. I sent it to service centre to be repair ( still under warranty) . But unfortunately they tried to blame me for damage . Water never go true to engine if hoover suck bit water accidentally . Hoover bag and filter stopes water.

Henry just isn't what he used to be, he's still good just not the amaizing powerhouse he used to be before the regulations stripped him of his workhorse 1200w motor, Our cleaning business swore by henry until the change, after knowing how good the original one was we were so disappointed.

Having had a Dyson for sometime- and getting angry everytime I used it- I've finally swapped over..... it's like going from a bubble car (no offence to bubble cars!!!) to a Ferrari!!!!

I've now purchased a Henry for downstairs ! So Hetty lives upstairs and Henners lives downstairs, they share the same hose and flat hard wood tool, I've kept the new hose and tools in the box , I purchase the pro kit too so I am delighted with the airbrush and the hard wood tool, my house has never been so clean, I love their little faces , brightens my day on furlough! Thank you Numatic

years ago Numatic units used the 1200w lamb motor. These motors were almost indestructible and would give you years of service with the occasional brush change. Roll on to the 2020's and we have a 600w motor possible made by Amtek. Am getting more and more failed motors on these machines. its not uncommon to strip one to find the brushes have jammed in the holder because the motor has got too hot, I assume. to free them off you have to heat them with a hot air gun to melt whatever is jamming them then wipe off the liquid till it sets again. if its really bad it melts the motor casing pushing the brushes out of line and destroys the armature and hence the motor is scrap
I am scrapping more of these units than I ever have (3 this week) whereas if its the older units the most common faults are switches and flexes. Come on Numatic why ruin one of best little cleaners on the market by fitting a substandard motor

I just want to take this opportunity to thank 3 individuals at the Numatic team that helped me out of a very difficult situation with Argos. I had bought a hoover from Argos and wished to return it. Argos made this very difficult. Emily, Neil and Isabel were absolutely amazing. Sorry if i have spelled anyone's names wrong. Thank you Isabel for staying on the phone with me for over an hour so that i could deal with the terrible rude staff at Argos Chadwell Heath. You have no idea how much of difference you have made to my day today. I wish there was more ways to say thank you than this review, I genuinely do. You are an amazing individual and I want to ensure this review is seen by as many people as possible, I'll be posting it on my social media! Numatic, if you are reading this review, please take the time to recognize these 3 individuals, these are the kind of staff that bring success to any company. I wish them all the success and good fortune that life can bring.

Good Vacuum cleaner, no problem there. My issue is with the filter, which Numatic say is not to be washed, which means that every time you want a clean filter you have to spend £20 on a new one. I find that not to be customer friendly, and actually an unnecessary Numatic money making decision, and I therefore challenge Numatic to produce a filter that is several times washable. Its surely not rocket science!

Great hoover as far as suction and it’s ability to give the house a really thorough hoover! However, have the manufacturers ever thought about making one that you don’t need to be 6ft3 and over to use? I’m 5 foot and feel as though I’m wrestling with an Anaconda and losing! The hose is so long it knocks pictures of the walls! Some people would love to have a Henry that live in flats or smaller homes that don’t need a lead that can reach to the rest of the streets homes! I have almost sent myself through to next door trying to release the hose from the bottom attachment to hoover a small piece of fluff in a corner! Also! Perhaps good quality plastic hoses? Saves skirting boards and floors being scratched to pieces using the hose! All in all! I feel Hetty is trying to kill me and wreck the house!

I have a Henry Extra which I bought a decade ago and it’s still going strong - but as I struggle to carry it upstairs I got another one in 2015. The new ones are not the same - very flimsy in comparison. You can’t pull it around like the old one or the hose comes off, I bought spares and my last spare hose has broken now - not split like the last one, but the end bit that you need to attach different tubes/ accessories has come off. The new ones are nothing like the original, sorry to say.

I was looking forward to buying a Henry Allergy. Sadly I missed the offer of the free pro kit by a few days. I called customer services and asked it there was any flexibility as I really wanted to buy direct from them, this was met with a resounding no. I also asked if there was any discount or offer for me as I am a Staff Nurse in the NHS, again this was refused point blank. Although the operative was polite throughout it was like talking to an automaton reading off a script. No human warmth at all. Shame on Numatic for offering nothing at all to key workers like myself who have worked throughout the Covid crisis.