Kim was excellent, quick, knowledgeable, intelligent and respectful. Thank you Kim. Table top R/O system is great and at a great price. I have other products by NuAqua. They all have met my expect... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a countertop unit two years ago and it has been amazing. Being able to have the screen tell me the amount of TDS (or "stuff") in the water initially and then the amount after filtration reall... Se mere
I was trying to modify my subscription frequency online, but there was some error that would not let me complete the change. I called and was helped by Elijah. He knew exactly what I needed and recogn... Se mere
I contacted NU Aqua with questions of the 4 stage whole house system I installed. As I learned more and more about water filtration and understanding total dissolved solids. I realized that there may... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great customer service. Very responsive and knowledgeable! Great products as well!
So easy fast got exactly what I asked…
So easy fast got exactly what I asked for within few messages I do believe I was texting a real person because that was on my mind at first
Thank you Mr. Clint
Thank you Mr. Clint for your help. Those tips really helped me out.
I needed replacement filters
I needed replacement filters, but was unsure of what I needed. Earl helped me find them and got them ordered for me right away. It was a seamless experience!
personalized quick attention to…
personalized quick attention to customer service even sent a free part no charge
Clint
Clint, was very helpful at helping diagnose the problem, and get me the parts I needed.
Abby was great at understanding the…
Abby was great at understanding the issues I was having and getting them resolved in a timely manner!
Support super helpful
Support rep was super helpful. She stayed with me through all the testing until we found a solution.
Very accurate and helpful in looking…awesome customer service
Very accurate and helpful in looking for my needs on my subscription. And my questions about it.
It was VERY SLOW for the first 15…
It was VERY SLOW for the first 15 minutes.
Eventually CLINT was able to get the correct filters sent to me, I hope. It took 38 minutes to get NuAqua to send me the missing parts of my order.
Wonderful Customer Service Experience!
I was changing filters and one of the elbow fittings on the RO Housing Membrane had broken inside the shell. I thought we were going to have to purchase a whole new housing piece, but customer service sent a video on how to remove it and will be sending a replacement piece out to us. Abby was such a helpful person, so thankful for this company!
Clint has been very helpful and and I look forward to receiving my order…
Clint has been very helpful and once both of my orders are received I will have the water system and the to installed and we’re looking forward to it.
The best so happy i chose NU
I cannot say enough great things about the Nu Aqua system and their team. Their communication has been absolutely amazing from start to finish. They are incredibly quick to respond, take the time to explain every little detail, and make sure everything is working exactly as it should.
What stood out to me most is how much they genuinely care about your safety and health. You never feel rushed or brushed off. Instead, you feel supported, informed, and confident in your decision. It’s rare to find a company that is this attentive, knowledgeable, and thoughtful, and Nu Aqua goes above and beyond.
Recommend!
Recommend! I have contacted customer service more than once with questions and concerns about products, deliveries and even exchanged a 7 step RO system to include a pump since we're on a well and responses were timely, courteous and they were able to fulfill each request! Very satisfied with the water quality as well, I've had about 6 months and will be changing filters soon which I anticipate will be without any issues.
Got her done.
You have great customer service. And I thank you very much for your assistance in the matter that I had. And it is now resolve. Thank you. Jennifer for contacting me. I appreciate you all. That's why I went for your system. I'd done my research, but the problem is. I knew what kind of system I wanted. You had it, I just didn't go through all of Em. If I did, I'd have got the 7 stage first, where I do things by myself? And build things from the ground up. It was easy for me to tear this unit down. And put it back together and get everything. Running properly with them new parts. You sent me so I had no problem with that. Thank you very much, Daniel.
Good quality product ,easy installation…
Good quality product ,easy installation ,great customer service
Clint was extremely professional and…
Clint was extremely professional and courteous while helping me track my order!
Great customer support
Clint was very helpful and offered prompt insight regarding my questions.
Summer was understanding of my needs…
Summer was understanding of my needs and the issue I needed corrected. Most importantly, she told me she would let me know when it was resolved and then she called me back to let me know it was resolved shortly thereafter. This game me peace of mind as a customer.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








