I RECEIVED MY MERCHANDISE AND THE NAMES IN ARABIC ARE BEAUTIFUL BUT THE EAR RINGS LOOK CHEP, NOT LIKE THE PHOTO. THEY SHIPPED ME DUPLICATES IN THE NAMESAND BLAMED ME FOR THAT BUT THEIR WEBSITE CAUSED... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered because I found the jewelry attractive but changed my mind after ordering. I tried to cancel but unfortunately the pieces were already made. However, upon reaching customer service they offe... Se mere
Virksomheden har svaret
Great customer service, quick and efficient. There was a mistake in my name and they corrected it and sent me the replacement, and let me keep the one with a slight bit of mistake too. So “پ” is not... Se mere
Virksomheden har svaret
Initially was very upset with the order I made for my daughter's 30 birthday gift as the spelling was wrong but as I contacted Noor al Qalb they made sure to fix it and send without any charge or an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FAITH YOU CAN WEAR, HERITAGE YOU CAN TRUST Our jewelry is designed to help you carry your faith with meaning and pride — pieces that honor your heritage while fitting your modern life. But what sets Noor Qalb apart is why we exist. When you choose our jewelry, you're wearing faith beautifully, standing with Palestine, and helping feed families through Share The Meal. This is more than jewelry. This is faith with purpose.
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It was a great experience
It was a great experience. It was a great quality product and highly recommended as well.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you had a great experience with us and that you’re happy with the quality of your product. Knowing that you would highly recommend us truly means a lot and inspires us to keep delivering excellent service and meaningful jewellery.
Your support encourages us to continue crafting high‑quality pieces with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
This company is a blessing to the…
This company is a blessing to the world. The jewelry
Is precious and ye cause is just. Their customer service is above and beyond. I wish them all the best! ❤️❤️❤️
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your beautiful words. We’re truly humbled to know that you see Noor Qalb as a blessing and that our jewellery and cause resonate with you. Your appreciation for both our pieces and our mission means the world to us. ❤️
We’re delighted that our customer service went above and beyond for you, and your encouragement inspires us to continue crafting meaningful, high‑quality jewellery with care and dedication.
Wishing you all the best as well, and thank you for being part of our journey.
Sincerely,
Aisha
Customer Support – Noor Qalb
An amazing service from start to…
An amazing service from start to finish.
Ordered several items: personalised necklaces, bracelets and a ring, which are absolutely beautiful.
I emailed them because I thought the spellings on the necklaces were incorrect. The customer service was amazing, with speedy replies and confirmation on the spellings to ease my mind.
The gifts are for my sister and niece who are going to do their Shahada, so I wanted to make sure they were correct, and the customer service was fast and efficient.
I will be ordering more items in the future. Many thanks
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had an amazing experience from start to finish and that the personalised necklaces, bracelets, and ring are absolutely beautiful.
We’re especially glad our customer service team was able to ease your mind quickly with speedy replies and confirmation on the spellings. Knowing that these gifts are for such a meaningful occasion makes it even more important to us that everything was perfect.
Your kind words and trust inspire us to continue providing excellent service and crafting meaningful, high‑quality jewellery with care and dedication. We look forward to creating more pieces for you in the future.
Sincerely,
Aisha
Customer Support – Noor Qalb
The quality of necklace was excellent
The quality of necklace was excellent. This was a gift for my daughter. Maryam was reassuring and helpful when I was worried about when it would get delivered. Excellent quality and excellent customer service. Jazakhallah kheir. Shaziya Rajput
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello Shaziya,
Thank you so much for your kind words. We’re delighted to hear that the quality of the necklace was excellent and that it made a meaningful gift for your daughter.
We’re especially glad that Maryam was able to reassure you and provide helpful updates when you were concerned about delivery. Knowing that our customer service made the experience smooth and reassuring truly means a lot to us.
Your feedback inspires us to continue crafting high‑quality jewellery with care and dedication, while providing excellent support to every customer. Jazakhallah kheir for your trust and encouragement.
Sincerely,
Aisha
Customer Support – Noor Qalb
Wrong spelling
I requested exactly how to write the name , but got the same their way of writing, otherwise quality looks good.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you for sharing your feedback with us. We’re delighted to hear that you are happy with the quality of the necklace, but we sincerely apologise for the disappointment regarding the spelling. We understand how important personalisation is, and we regret that your request was not followed exactly as you specified.
Your comments are very important to us, and we will review this carefully to ensure greater accuracy in future orders. We truly appreciate your patience and understanding, and we’re grateful you chose Noor Qalb.
Sincerely,
Aisha
Customer Support – Noor Qalb
Extremely supportive
Extremely supportive, handled my query with great understanding and respect! Responded straight away too. Very happy and satisfied with the service!!!
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that our team handled your query with great understanding and respect, and that you received a prompt response. Knowing that you are very happy and satisfied with the service truly means a lot to us.
Your feedback inspires us to continue providing supportive, efficient, and caring customer service for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
The jewelry was expertly made!
The jewelry was expertly made! I've never liked any piece as much as the pieces I bought from them!
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your wonderful feedback. We’re delighted to hear that you found the jewellery expertly made and that the pieces you purchased are among your absolute favourites. Knowing that our craftsmanship has brought you such joy truly means a great deal to us.
Your kind words inspire us to continue creating meaningful, high‑quality jewellery with care and dedication for every customer. We’re grateful you chose Noor Qalb and look forward to crafting more pieces you’ll love.
Sincerely,
Aisha
Customer Support – Noor Qalb
Good Quality
Good Quality. My Necklace arrived exactly as I have designed it !
19. juli 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you are happy with the quality of your necklace and that it arrived exactly as you designed it. Knowing that your personalised piece met your expectations truly means a lot to us.
Your feedback inspires us to continue crafting meaningful, high‑quality jewellery with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
The necklace was so nice and it just…
The necklace was so nice and it just dont go black . I wear it while bathing swimming and workout ..
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you are enjoying your necklace and that it has maintained its quality even with daily wear during bathing, swimming, and workouts. Knowing that our jewellery continues to shine in your everyday life truly means a lot to us.
Your feedback inspires us to keep crafting durable, high‑quality pieces with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
Quick service communication excellent
Quick service communication excellent. Quality of necklace so far so good.
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your feedback. We’re delighted to hear that you found our service quick and communication excellent. We’re also glad that you are happy with the quality of your necklace so far.
Your comments mean a lot to us and inspire us to continue providing efficient service and crafting meaningful, high‑quality jewellery with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
delighted with necklace has been…
delighted with necklace has been complimented. by freinds
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you are delighted with your necklace and that it has been complimented by your friends. Knowing that our jewellery brings joy and admiration truly means a lot to us.
Your support inspires us to continue crafting meaningful, high‑quality pieces with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to know that you found your experience with us honest and fair. Your trust means a great deal to us, and we’re grateful you chose Noor Qalb.
Your feedback inspires us to continue providing transparent service and crafting meaningful, high‑quality jewellery with care and dedication.
Sincerely,
Aisha
Customer Support – Noor Qalb
Pretty nice product
Pretty nice product. Delivery took much longer than promised but still delivered
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your feedback. We’re delighted to hear that you found the product nice, sleek, and of good value. At the same time, we sincerely apologise that delivery took longer than promised — we understand how important timely service is and regret any inconvenience this caused.
We’re glad your order arrived safely, and we truly appreciate your patience and understanding. Your feedback helps us improve both our products and our service, and we’re grateful you chose Noor Qalb.
Sincerely,
Aisha
Customer Support – Noor Qalb
Countless Issues - do NOT be fooled!
There are so many issues with this company, so please stay away!
1) I ordered from them thinking I’ll help out as advertised that they were closing and only “had a few pieces left”. It has been months, and they still have not closed, and so this might just be a tactic to lure people in.
2) I did not receive my order despite weeks having gone by. Somehow, the parcel was returned to the sender without any delivery attempts being made. Another customer reckons that the company intentionally leaves out the number on some orders so that the parcel is returned to the company. I am not sure if this is true, but in any case, I did not receive my parcel.
3) When I enquired about this, I was told
I’d be updated. I received absolutely zero replies back since.
4) I had to submit further enquiry forms on their website and also send emails for a refund to be issued. Even then, nobody had replied to any of my messages and I simply received a refund.
It was a horrible and stressful experience which I wouldn’t anyone else to go through, so please stay away
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
We are truly sorry to hear about your experience and the stress it caused. Your feedback is very important to us, and we deeply regret that your order and communication with our team did not meet expectations.
We sincerely apologise for the confusion regarding our stock messaging, the delivery issue, and the lack of timely updates. This is not the level of service we aim to provide. We are glad that your refund was processed, but we understand that the process should have been smoother and more reassuring.
Please know that we are reviewing these concerns carefully to improve our communication, order handling, and transparency. Your experience highlights areas we must do better, and we are committed to making those changes.
Thank you for sharing your honest feedback — it helps us grow and ensure future customers receive the care and service they deserve.
Sincerely,
Aisha
Customer Support – Noor Qalb
Necklace was beautiful as expected.
Necklace was beautiful as expected.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that your necklace was beautiful as expected. Your trust and support mean a great deal to us, and we’re grateful you chose Noor Qalb.
Your feedback inspires us to continue crafting meaningful, high‑quality jewellery with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
Although shipping was delayed it still…
Although shipping was delayed it still wasn’t too long. Colour and quality of the necklace is beautiful. One thing is it could have more options to claw the hook and make the necklace slightly shorter😊
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found the colour and quality of your necklace beautiful, and that it arrived safely despite the slight delay. Your patience and understanding mean a great deal to us.
We also truly appreciate your thoughtful suggestion regarding the clasp and length adjustment. Feedback like yours helps us improve our designs and ensure they meet the needs of every customer.
Your support inspires us to continue crafting meaningful jewellery with care and dedication. Thank you again for choosing Noor Qalb.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found your jewellery nice, sleek, and good value for money. Your support means a great deal to us, and we’re grateful you chose Noor Qalb.
Your feedback inspires us to continue crafting meaningful, high‑quality pieces with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
So many beautiful pieces of jewellery…
So many beautiful pieces of jewellery to look at and choose from. It was easy to use the website and order from it and my necklace arrived quickly
I got one of the name necklaces and it's lovely. I'm very proud to wear it. It's great quality and sits very neatly.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you enjoyed browsing our collection, found the website easy to use, and that your necklace arrived quickly.
It’s wonderful to know that your name necklace is lovely, sits neatly, and makes you proud to wear it. Your support means a great deal to us, and we’re grateful you chose Noor Qalb.
Your feedback inspires us to continue crafting meaningful, high‑quality jewellery with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
I bought a necklace for my daughter and…
I bought a necklace for my daughter and she is very happy 😊 thank you
Noor Qalb 🥰
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that your daughter is very happy with her necklace. Knowing that our jewellery brought joy to your family truly means a lot to us. 😊
Your support inspires us to continue crafting meaningful, high‑quality pieces with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that your experience with us was amazing. Your support means a great deal to us, and we’re grateful you chose Noor Qalb.
Your feedback inspires us to continue crafting meaningful, high‑quality jewellery with care and dedication for every customer.
Sincerely,
Aisha
Customer Support – Noor Qalb
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