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Next Divan Anmeldelser 319

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I'm so happy with my new bed from Next Divan. I loved that I was able to customise the divan to my taste and for £200, what a bargain! The quality is excellent, and the delivery was less than a week... Se mere

Bedømt til 5 ud af 5 stjerner

Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money

Bedømt til 5 ud af 5 stjerner

Hi, I'm really happy with the delivery the guys were polite and helpful and the bed looks really nice, I would highly recommend, thanks May.

Bedømt til 1 ud af 5 stjerner

Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sengeforretning
  2. Soveværelsesmøbelbutik
  3. Møbelforretning
  4. Madrasbutik

Skrevet af virksomheden

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Skrevet af virksomheden

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

319 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 91 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Overall service disappointing

Bed (divan and head board) quality is good. Unfortunately, there was no way of arranging delivery at a pre-determined time (or indeed any indication as to how long delivery would be) so I simply received an e-mail advising of the delivery date, two days hence. This is not acceptable for people with busy lives. When it arrived the courier service was pleasant and polite. When I unpackaged the item 4 of the 8 feet of the bed were missing so it could not be assembled. The company sent the missing feet by post so it was another 5 days before the bed could be set up. Disappointing.

17. februar 2026
Next Divan-logo

Besvarelse fra Next Divan

Thank you for your feedback. We're glad to hear you are happy with the quality of the divan and headboard and that the courier team were pleasant and polite.

We apologise for the inconvenience caused with the delivery scheduling and the missing bed feet. If you required a specific delivery date, we would have done our best to accommodate this if it had been communicated to us. If the delivery date provided was not suitable, you could have replied to the email to request an alternative date that worked better for you.

We're also sorry that the feet were missing from the original delivery and appreciate your patience while we sent these out to you. Your feedback is appreciated.

Bedømt til 5 ud af 5 stjerner

Good value for money

I'd been struggling to find a reasonably priced low double divan base for my new very deep mattress (which, on my previous regular depth divan base made the bed far too high, couldn't even sit on it to put my socks on) hence wanting a low one. Next Divan had them. Web site easy to order. Prompt delivery. I was updated frequently on delivery time. Was given a 3 hr window and Delivery driver phoned when 35 mins away. He was very polite, even offered to take his shoes off on entry. Easy to put together. Does what it was intended for. Excellent value for money compared to other companies....after all, they are only wooden frames covered with material so in my opinion do not warrant expensive prices. Overall very happy customer. Thank you!

13. februar 2026
Bedømt til 5 ud af 5 stjerner

Very easy website to use

Very easy website to use, excellent for value, wanted as a spare bed and had been quoted double elsewhere. Seems well organised, delivery came when they said and got a call just prior to delivery. Headboard was wrong one, it had black buttons but they exchanged it within 5 days. Would definitely recommend and use again.

10. februar 2026
Bedømt til 4 ud af 5 stjerner

Good product .

Good product at a reasonable price. Not so happy with delivery arrangements as I was only given very short notice the evening before being told to expect it between 7.00 and 21.00 the next day. When I messaged to say I had a hospital appointment which I had to keep I was told if I changed anything again I would be charged. I had had no previous indication of when delivery might take place and feel I should have been given more notice. Poor customer relations from the delivery company.

15. februar 2026
Bedømt til 4 ud af 5 stjerner

Cheap and cheerful

The bed base arrived within a few days of ordering by a delivery company who were happy to take it upstairs. It’s not the sturdiest of bases but not expensive so… I found it quite difficult to clamp the two pieces together with the pieces supplied and I may think of another method.
The most frustrating thing was, after ordering fabric samples, it took ages for these to arrive but once a choice and order was made it arrived within days.

6. februar 2026
Bedømt til 1 ud af 5 stjerner

Received our delivery damaged

Received our delivery damaged, no contact number to right absolutely awful

23. februar 2026
Uopfordret anmeldelse
Next Divan-logo

Besvarelse fra Next Divan

Dear customer we are very sorry to hear that your order arrived damaged, this is certainly not the experience we aim to provide at Next Divan.

Please accept our apologies for the inconvenience caused. We have arranged for the damaged item to be collected and a replacement to be sent out to you as quickly as possible.

If there is anything further you need in the meantime, please don’t hesitate to contact us at info@nextdivan.co.uk our team will be happy to assist.

Bedømt til 5 ud af 5 stjerner

Great bed

Great bed, great service, quick delivery, good update communication....good experience all round. Happy customer

13. februar 2026
Bedømt til 5 ud af 5 stjerner

Delivery was great

Delivery was great. I was kept updated with times etc.
The bed is perfect. Easy to set up and looks really lovely. The headboard is so nice. My son is very happy.

5. februar 2026
Next Divan-logo

Besvarelse fra Next Divan

Thank you so much for your lovely feedback.

We’re really pleased to hear delivery went smoothly and that you were kept updated throughout. We truly appreciate your support and hope you enjoy the bed for years to come.

Bedømt til 5 ud af 5 stjerner

Fantastic service Next Divan - quality bed & mattress

Everything from ease of ordering online, delivery and assembly of our new bed was seamless.
Very happy with the bed itself - comfortable, well made quality bed and mattress.
A very happy customer 😊

31. januar 2026
Next Divan-logo

Besvarelse fra Next Divan

Thank you for your wonderful feedback.
We are delighted to hear that everything from ordering to delivery and assembly went smoothly, and that you’re happy with the comfort and quality of your new bed and mattress.

Your support means a lot to us, and we’re so pleased you had a positive experience :)

Bedømt til 5 ud af 5 stjerner

Very pleased

Great prices, fast delivery and really good communication on the day of delivery.

Thank you

2. februar 2026
Next Divan-logo

Besvarelse fra Next Divan

Thank you for your kind feedback. We appreciate your support and hope you enjoy your new bed :)

Bedømt til 3 ud af 5 stjerner

Comfortable bed but better design putting together needed

We liked the finish of the bed and it comfort, however it was really stressful trying to put clips under the bed as they kept popping back out. Better design needed to keep beds attached.

9. februar 2026
Next Divan-logo

Besvarelse fra Next Divan

Thank you for your feedback, We are sorry to hear you experienced difficulty with the U-clips. That certainly shouldn’t cause unnecessary stress during assembly. Please email us at info@nextdivan.co.uk with your order details and, if possible, a photo of the clips in place so we can look further into the issue and assist you promptly.

Bedømt til 1 ud af 5 stjerner

One of the divan bases was damaged and…

One of the divan bases was damaged and the phone number on your website and the receipt is invalid so Ive filled out a form for you to call me but I’m not holding my breath.

1. februar 2026
Next Divan-logo

Besvarelse fra Next Divan

We are very sorry to hear that one of your divan bases arrived damaged and for the difficulty you experienced trying to contact us, we completely understand your frustration.

A replacement base has been booked to be sent out to you, and our priority is to put this right as quickly as possible. Thank you for bringing this to our attention and for your patience while we resolve the issue.

Bedømt til 1 ud af 5 stjerner

Missing Items

Got delivered the bed with missing screws so the bed is now being used without any assembly done. After emailing about the missing screws they said the missing pieces will be delivered shortly but nothing ever came.

5. februar 2026
Next Divan-logo

Besvarelse fra Next Divan

Dear customer, we are very sorry for the delay and for the inconvenience caused by the missing screws. We did arrange for these to be sent, however Royal Mail have recently been experiencing delivery delays which appear to have affected your parcel. We have now resent another package to you to ensure you receive the parts as soon as possible.

Thank you for your patience, and please let us know if there is anything further we can help with.

Bedømt til 5 ud af 5 stjerner

Easy to navigate the site and a legit…

Easy to navigate the site and a legit company (i was skeptical even after checking trust pilot).
Bed was good price, delivery was amazing they kept me informed the entire time. Was only few days after ordering it was delivered. Even called me before to say theyre on the way. Bed is quality, looks nice. Just what I needed

8. februar 2026

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