NextDayCamera Anmeldelser 

417
•
TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordered Tuesday, delivered Saturday 3rd September 2026. Although not next day as suggested by the name, communications were good and kept me informed and thanked me for my patience. Lens is new,... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Had a reply from NDC about my trust pilot review recently saying they paid xtra to secure my lens from canon etc etc and that everything was all good and in hand but they couldn't be bothered to pass... Se mere

Bedømt til 5 ud af 5 stjerner

NextDayCamera gave me a great service. The lens I bought from them was in original packaging and then boxed very well to be transported. I phoned NextDayCamera to make sure they had the lens and th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It is hard to press the button on a 2k+ GBP purchase outside the mainstream shopping platforms, however this company is more than 100% trustable. More importantly they deliver on their promises:... Se mere

Virksomheden har svaret

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4,0

God

TrustScore 4 ud af 5

417 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 87 % af deres negative anmeldelser

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4,0

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(417)

26 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

I would give no stars if I could!

I would give no stars if I could! We ordered a camera for our daughter for Christmas, they claim that DPD delivered it to our so called ‘safe place’, which is our porch. We were home when the parcel was supposedly delivered and have NOT received it!!!! For the sake of a tenner, I wish that I had ordered from Amazon! Learn from us, do not use this company. They will not assist in anyway and claim that we are lying!

1. december 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We’re sorry to hear that this delivery resulted in such a disappointing experience, particularly as the camera was intended as a Christmas present.

The delivery was investigated with DPD and their records showed the parcel as delivered to the designated safe place. Where a parcel is subsequently reported as missing, we are required to follow the courier’s investigation process and delivery evidence.

We regret the frustration this situation caused and would like to reassure customers that reports of missing deliveries are taken seriously and investigated with the courier.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 2 ud af 5 stjerner

NOT NEXT DAY.

I ordered an Olympus 1.4 teleconverter on 08.12.25 at 11.13am and according to their website it included free next day delivery by DPD. Never arrived.
After several emails to check when i would receive my order i was told it would be delivered on Saturday 13th
and it did arrive, delivered by DPD as stated.
I do not mind waiting for items that are not available for next day delivery but please be honest with customers about delivery times.
I checked their website several times that week and the item was still advertised as free next day delivery.

8. december 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We’re sorry that the delivery timescale did not meet the expectation set when the order was placed.

We appreciate the feedback regarding how delivery times were communicated and understand the frustration caused by the delay. We’re pleased that the order was ultimately delivered successfully by DPD, although later than originally expected.

Feedback such as this has helped us continue to improve how we communicate order and delivery information to our customers.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 1 ud af 5 stjerner

I ordered on Sunday 30 November…

I ordered on Sunday 30 November thinking that although it was a Sunday my order would be despatched on Monday for a Tuesday delivery - the devil is in the name of the outlet 'Nextdaycamera' - looking at some disturbing reviews which i should have looked at before ordering [more fool me] i asked when I would receive my order only to be told 'end of the week' that response looked like an automated response - I don't know who 'Phil' is but since I responded asking for a cancellation and refund there has been radio silence.

2. december 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We’re sorry that the delivery timescale did not meet your expectations.

We would, however, like to clarify that this order was placed on a Sunday, outside our normal working and dispatch hours, and our team did respond when contacted regarding the expected delivery.

We appreciate that the wording “NextDayCamera” can create a strong expectation around delivery, but delivery timescales are subject to order processing, stock allocation and courier collection schedules and cannot always mean delivery on the next calendar day.

We regret that the revised timescale was not suitable on this occasion and that this resulted in the cancellation request.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 4 ud af 5 stjerner

Very Happy

I ordered a XA60 camcorder and heard nothing for a couple of days until i emailed nextdaycamera and had a reply back quick with details on delivery. I was more than happy regardless of the next day in the name. The parcel was very well packed and delivered on the day Phil said it would be delivered. Thank you Phil.

18. november 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Hi,

Thank you for your review, we really appreciate you taking the time to share your experience.

We’re pleased to hear that you were happy with your XA60 camcorder and that everything arrived safely and as expected. While there was a short delay in communication initially, it’s great to know that once you reached out, we were able to provide a quick and clear update on your delivery.

We always aim to ensure orders are securely packaged and delivered exactly as promised, so it’s good to hear this came through.

Thank you again for your support, and we hope to assist you again in the future.

Kind regards

Bedømt til 5 ud af 5 stjerner

Shop here and nowhere else

It is hard to press the button on a 2k+ GBP purchase outside the mainstream shopping platforms, however this company is more than 100% trustable.

More importantly they deliver on their promises: best price, and best package. By package I mean that if you want a full-frame camera you are often offered something like Body+LensThatYouDontNeed: at NextDay Camera it was so simple: Nikon Z8 + FTZII(to use all your F mount lenses) and that's it! Perfect.

Unbeatable price.

26. oktober 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Hi,

Thank you for such a fantastic review, it really does mean a lot.

We completely understand that making a £2,000+ purchase outside of the large mainstream platforms can feel like a big decision, so it’s great to hear that your experience gave you full confidence in us.

We always aim to keep things simple and relevant for customers, offering the right combinations without unnecessary bundles, so your feedback on the Nikon Z8 with the FTZ II adapter is exactly what we strive for.

Providing strong value alongside a straightforward buying experience is a key part of what we do, so it’s great to hear that came through.

Thank you again for your support, and we look forward to helping you again in the future.

Kind regards

Bedømt til 5 ud af 5 stjerner

It really arrived the next day!

With so many online companies promising so much, I was bit sceptical, have to admit. But, I really got it the very next day. And, more importantly, very very good price.
Recommended!

29. oktober 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Hi,

Thank you for your review, we really appreciate it.

We understand the scepticism, there are a lot of promises online, so it’s great to hear that we delivered exactly as expected and that your order arrived the very next day.

Providing strong pricing alongside a reliable delivery service is exactly what we aim for, so your feedback is great to see.

Thank you again for your recommendation, and we hope to assist you again in the future.

Kind regards

Bedømt til 5 ud af 5 stjerner

Customer for life!

Ordered and received an R6 mk2 along with a lens and converter. Order was placed late Sunday night and I received it Tuesday lunchtime, cannot believe it was that quick and such a great price. Camera, lens & converter are all amazing! I also had queries before purchasing which were answered by the guys at next day camera, swiftly and on a weekend! I will definitely be coming back for lenses and when I can afford the r5 mk2 :)

28. oktober 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you for such a great review, it really means a lot to us.

We’re delighted to hear that your order arrived so quickly, especially over a weekend, and that everything met your expectations. The Canon R6 Mark II, along with the lens and converter, is a fantastic setup, so it’s great to hear you’re pleased with it.

It’s also good to know that our team was able to support you promptly before purchase, even outside standard hours. That’s something we always aim to do, especially when customers are making important buying decisions.

We look forward to helping you again in the future, and hopefully with that R5 Mark II when the time comes.

Bedømt til 4 ud af 5 stjerner

Shaky start but corrected swiftly

I ordered the Canon R8 and Lens from Nextdaycamera for my upcoming holiday after reading good reviews about it.
I would have gave 5 stars however I was sent a camera bag I didn’t ordered and contacting early afternoon all day with no answer or reply.
The next day however I received a very kind and sincere apology for the picking error in the warehouse and the camera and lens were dispatched immediately.

14. oktober 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you for your review and for your honest feedback, we really appreciate it.

We’re sorry for the initial mix-up with the incorrect item and the delay in getting back to you on the first day. That’s not the level of service we aim to provide.

That said, we’re pleased we were able to resolve this quickly for you, with a prompt apology and immediate dispatch of your Canon R8 and lens. It’s important to us that any issues are corrected as quickly and smoothly as possible.

Thank you again for your understanding, and we hope you have a fantastic trip with your new camera.

Bedømt til 1 ud af 5 stjerner

Avoid – fraudulent behavior and zero communication

I ordered a Nikon camera from Nextdaycamera.co.uk, which was never delivered. The package was returned to the seller, but they completely ignored all my refund requests.

When I opened a case with PayPal, the seller provided a false tracking number to make it appear that my order had been delivered. That tracking number referred to a second delivery containing a cheap camera case, which I received from them but had never ordered.

The seller refuses to respond to any of my emails. I strongly recommend avoiding this seller entirely and purchasing from a reputable store instead.

8. september 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We strongly reject the suggestion that NextDayCamera engaged in fraudulent behaviour or deliberately provided false tracking information.

Where an order encounters a delivery or return issue, tracking information is supplied from the courier records associated with the shipment. If a payment dispute is subsequently opened through PayPal, we are required to provide the relevant order and delivery information available to us as part of their investigation.

We appreciate that this order clearly resulted in a frustrating experience for the customer and regret that it was not successfully completed. However, we do not believe the allegation of deliberate fraudulent behaviour fairly represents the circumstances or the actions of our business.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 5 ud af 5 stjerner

Fantastic experience

Price I paid was £600 cheaper than anywhere else I could find (with a UK location). Lens arrived within 24 hours, which I had not totally expected. After online purchase, there were quick updates and tracking information provided via email to receipt of the item. I would not hesitate to recommend this company, if you check out any negative reviews, they do respond so it's worthy to take note they follow up on feedback. After digging around on the reviews - like most people do I guess - I could only see issues with "slightly" delayed delivery, checked out the company who are UK based. Thank you Next Day Camera Staff - you're great!

1. oktober 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you for such a detailed and thoughtful review, it really is appreciated.

We’re delighted to hear that you were pleased with both the price and the speed of delivery. Providing strong value alongside a reliable next-day service is exactly what we aim to deliver, so it’s great to see that reflected in your experience.

It’s also great to hear that our communication and tracking updates kept everything clear from purchase through to delivery. We know how important that is, especially with higher value items.

Thank you as well for taking the time to look into our reviews and recognise how we handle feedback. We always aim to respond, take ownership where needed, and ensure customers feel confident when purchasing from us.

We really appreciate your recommendation and support.

Bedømt til 5 ud af 5 stjerner

Excellent service will be using them…

Excellent service will be using them again.

5. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you for your review, we really appreciate it.

We’re delighted to hear you had an excellent experience and that you’ll be using us again, that’s exactly what we aim for.

We look forward to helping you again in the future.

Bedømt til 5 ud af 5 stjerner

Good price and with super fast delivery

Ordered a Canon R5 MkII and 100-500mm lens at 15.00, and it was delivered the following morning. I had a small issue and it was dealt with very quickly by Paul and Phil. Great service with super fast delivery. Will definitely use you again

19. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you very much for your fantastic five-star review and for choosing NextDayCamera for your Canon EOS R5 Mark II and RF 100-500mm lens.

We’re delighted that your order, placed at 3pm, arrived the following morning and that Paul and Phil were able to resolve the small issue you experienced quickly.

Fast delivery is important, but providing responsive support after the purchase is equally important to our team, so it’s great to hear that both aspects of the service impressed you.

Thank you again for your order and for saying you would use us again. We hope you thoroughly enjoy your new Canon equipment.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 5 ud af 5 stjerner

Ordered Cannon R8 and came next day as…

Ordered Cannon R8 and came next day as promised no issues. Great service and a good price.

15. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you for your review, we really appreciate it.

We’re delighted to hear that your Canon R5 Mark II and 100–500mm lens arrived so quickly and that everything met your expectations. That kind of turnaround is exactly what we aim to deliver.

It’s also great to hear that the small issue you experienced was resolved quickly by the team. We always aim to act fast and keep things straightforward for our customers.

Thank you again for your support, and we look forward to helping you again in the future.

Bedømt til 1 ud af 5 stjerner

SCAM BUSINESS

Ordered my camera for next day on tuesday last week before 4pm. As stated on their website for next day but still havent got it and almost been a week. Was told it will come on saturday and still not got it. Fake business, full of lies, scam, poor customer service, AVOID AT ALL COSTS!!

16. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We are sorry to hear about your order experience. Next Day Camera is a genuine UK retailer — we do not operate scams of any kind.

Our promise is next day delivery on orders placed before 4pm, and this is achieved in the vast majority of cases. Unfortunately, in your case there was a delay which should have been communicated more clearly. When a delivery does not arrive on time, we always offer customers a full refund or replacement under the Consumer Rights Act 2015.

We apologise that your order did not arrive within the expected timeframe and regret the frustration this caused. We have since strengthened our processes to ensure customers are updated promptly whenever courier or stock delays occur.

Bedømt til 1 ud af 5 stjerner

I ordered a Canon G7X Mark II

I ordered a Canon G7X Mark II. Their website promises next-day UK delivery, but this is completely misleading.

From the very first day, I told them clearly: if the order cannot arrive before August 11, cancel it. I repeated this multiple times by email. They ignored my instructions, ignored my emails, and shipped the order anyway.

The parcel ended up being delivered after my deadline and not even to me – it was handed to the flat owner, because I had already left. When I asked for a refund, they continued to ignore me and only replied to say “when it was delivered,” completely dodging my request.

This company:
• Lies about next-day delivery.
• Ignores customer emails.
• Ships orders even when you clearly ask them to cancel.
• Refuses to process refunds.

Now I have to go through my bank to get my money back, because they don’t respect their own policies or their customers.

Avoid this company at all costs. They are dishonest, unreliable, and have the worst customer service I have ever dealt with.

13. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We are sorry to read this review and would like to clarify the situation for future customers.

Delivery Commitment: Our website clearly states next day delivery on orders placed before 4pm. In the vast majority of cases this is met. In this instance, we regret that delivery was not within the timeframe you required.

Cancellation Requests: We do accept cancellation requests if received before dispatch. Once an order has been handed to the courier, it cannot be intercepted. We apologise if our communication did not make this clear at the time.

Refunds: Where an order is delivered later than required or is unwanted, we always offer a full refund upon return of the goods. That option was available here and remains standard practice under the Consumer Rights Act 2015.

We regret that our communication left you dissatisfied. Next Day Camera is a genuine UK retailer — we do not “lie” or “scam” our customers. We will continue to improve our processes so that if a delivery cannot meet a customer’s deadline, cancellation or refund is handled more swiftly.

Bedømt til 1 ud af 5 stjerner

Ordered an R6 mkii for next day

Ordered an R6 for next day turned up a week later only response was it’s with the delivery people
DPD another total waste of time unreliable service absolute shit show

16. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

We are sorry to hear about your experience with this order.

Our service promise is next day delivery on orders placed before 4pm, and in the vast majority of cases this is achieved. In this instance, the delay was caused by courier handling outside of our direct control. We recognise, however, that it is our responsibility to keep customers informed and to ensure a timely resolution, and we regret that our communication with you did not meet expectations.

Next Day Camera is a genuine UK retailer. Where delivery fails to meet the promised timescale, customers are always entitled to a full refund or alternative remedy under the Consumer Rights Act 2015.

We apologise again for the frustration caused and continue to work closely with our couriers to minimise the risk of similar delays in future.

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service! I ordered a Nikon Coolpix P950 and in under 24 hours it arrived! Excellent camera! I would highly recommend this company and would use again.
Many thanks.

5. august 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you very much for your fantastic five-star review and for choosing NextDayCamera for your Nikon COOLPIX P950.

We’re delighted to hear that your camera arrived in under 24 hours and that you were so pleased with both the product and the service you received.

Providing competitive photographic equipment together with fast, reliable delivery is exactly the experience we aim to give our customers.

We really appreciate your recommendation and your support. We hope you enjoy your Nikon P950 and would be delighted to assist you again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent customer service, super fast delivery would definitely recommend

3. juli 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you very much for your five-star review.

We’re delighted that you were pleased with the customer service you received and the speed of your delivery. Providing a straightforward purchasing experience together with fast delivery is exactly what we aim for.

We really appreciate your recommendation and hope to welcome you back to NextDayCamera again in the future.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 5 ud af 5 stjerner

Recent experience - Nikon Z6 III etc

General online search on Tuesday evening for the Nikon Z6 III search threw up Next Day Cameras. Browsed the site generally and the Z6 III camera body etc and various options, yada yada yada, in particular and settled on the Z6 III + Z 24-70mm f/4 S Lens + FTZ II Mount Adapter + KamKorda 72mm Lens Filter Kit = grand total of £2,323.00 - at 8.30pm, too late for next day delivery, but paid in full there and then. Rang them the morning after to request they advise a delivery tracking number so I could make sure to be available but was answerphone, so, left message and phone number requesting same. Nothing forthcoming, so rang again the morning of supposed delivery but just the same. Decided (belatedly) to have a nosy on Trustpilot and some of the early reviews were somewhat disheartening to say the least, but the latest ones seemed largely OK, so wait and see - judgement reserved. Eleven o'clock that morning (Thursday) and DPD knocked - it was here. Unpacked, battery in - and nothing - presumed battery discharged. Plugged the charger lead into the camera body and still nothing - so conclusion was either a duff battery or a duff camera. Ordered a battery plus charger off Amazon which arrived the following morning - battery into camera and bingo. Stuck the original battery into the charger and gave it 10 minutes, then into the camera & worked a treat. The issue with the charger lead seems to be that the charging light doesn't immediately illuminate - it takes about 10 seconds or so - that and the flat battery explains everything - I hope this last bit of info may help someone else.

My conclusion is this: no.1: the service from NDC was (quietly) excellent - they did what it said on the tin, and you can't really ask for much more than that - no.2: the price was really good - hence the purchase. And the 'killer' no.3: would I either use them again or recommend them? - a resounding yes and yes. Am I a 'happy chappie' - I guess so...

(this review, by the way, was neither elicited nor requested - however, in the unlikely event that NDC may elect to reward me with a Z 180-600mm lens by way of thanks, then I would gladly accept... :) GD out...)

14. juni 2025
NextDayCamera-logo

Besvarelse fra NextDayCamera

Thank you very much for taking the time to leave such a detailed five-star review and for choosing NextDayCamera for your Nikon Z6 III package.

We’re delighted that, after initially having some reservations, your experience gave you confidence in NextDayCamera and that your order arrived promptly and exactly as expected. We also appreciate you sharing the information about the battery and charging light, which may well prove useful to another Nikon Z6 III owner.

It’s particularly rewarding to hear that you felt our service delivered exactly what we promised, together with a very competitive price, and that you would both recommend us and purchase from us again.

As for the Z 180-600mm lens request — we certainly admire the optimism! 🙂

Thank you again for your order, recommendation and wonderfully detailed review. We hope you have many years of enjoyment from your new Nikon equipment.

Kind regards,
Emma
NextDayCamera Customer Service

Bedømt til 5 ud af 5 stjerner

Saved the birthday!

I thought I’d found a great camera through a store that sold via Amazon, what a disaster. Needless to say, my daughter’s birthday present was eventually marked as “lost.”

Then I discovered NEXTDAY, and they were absolutely fantastic. From order to delivery, they were fast, efficient, and reliable, even managing to deliver over a long weekend! Their customer service was outstanding at every level.

They truly saved the day and the birthday! I will be recommending NEXTDAY to all my friends and colleagues.

Well done, NEXTDAY!

3. maj 2025
Uopfordret anmeldelse
NextDayCamera-logo

Besvarelse fra NextDayCamera

What a fantastic review — we’re delighted that we could help save the birthday!

We completely understand how stressful it must have been after the original camera was lost, particularly with your daughter’s birthday approaching. It’s therefore wonderful to hear that our team was able to get everything turned around quickly and that the camera arrived in time, even with the long weekend to contend with.

Knowing that you found our service fast, efficient and reliable — and that you would recommend NextDayCamera to your friends and colleagues — means a great deal to our team.

Thank you for trusting us with such an important purchase. We hope your daughter had a fantastic birthday and is thoroughly enjoying her new camera.

Kind regards,
Emma
NextDayCamera Customer Service

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