NextDayCamera Anmeldelser 

[EDIT 3: The operator of Next Day Camera, Middleton Hill Limited, also operates Pro-Camera.co.uk which is where I placed my order. They have highlighted a concern that this review is not related to NextDayCamera.co.uk because my order was with Pro-Camera.co.uk. They are threatening me with legal action and researching irrelevant details about my life using the information I gave them to fulfil my order. I am happy to make it clear to the reader that this review is of Middleton Hill Limited, which operates NextDayCamera, as per the details of my review below.]

I used Pro-Camera.co.uk, which is the same as this company (same address on website, same website design, etc) and my payment appeared on my bank account as NextDayCamera.

I wanted to order a camera that was advertised as Next Day delivery. I emailed on Monday to ask if they had one in stock and could delivery by Thursday, which is when I needed it by. They emailed back to say they had one in stock, and a minute later I had replied to say I would buy it (asking them to email if any issues), and 5 mins after that I'd checked out.

I emailed to ask for a tracking number. I was told it would be delivered on Friday. I said this was likely too late, and they said that they'd escalate this to their shipping manager. It's now Wednesday. I asked when I'd get a tracking number, and was told that I'd get a tracking number next Monday for delivery on Tuesday.

This is too late for me, and I now don't trust any date they give. I have asked for a refund, but am skeptical about whether it will be processed any time soon. Luckily I paid via credit card so have Section 75 protection.

[EDIT 1: The company says it has refunded me (waiting to see it in my account) but has called and emailed to ask if I'll remove this review. I am inclined not to, because it accords with other experiences that I'd been worried about before ordering and I wouldn't have ordered had I known I'd have this experience.]

[EDIT 2: The company has further asked that I remove this review as I purchased via Pro-Camera.co.uk, but both websites share an address and telephone number and my payment was processed by Next Day Camera. The "about us" page of both websites names the company as Middleton Hill Limited with the same company number.]

[EDIT 4: I have now received a refund from NextDayCamera.]

My decision was price based. The product will be a busy piece of equipment offered at a similar price to a refurbished unit and considerably less than new at the high street! Another consideration was the reputation of the product as a quality and robust professional tool. The product was ordered 11.00h 08/07/2024 and arrived Next Day as promised.........Derek Canon 5d Mk 4

First class service received next day even though it was Saturday would recommend next-day cameras

Well described and clear photo, item was dispatched quickly and arrived quickly. Would use again.
Thanks

have used them before and the service is 1st class
the camera arrived the next day, the clue is in the name, would recommend
also very good on price

Exceptional service and a good price on my camera I ordered. So good I shall definitely recommend them

I have used Next Day Camera a number of times most recently for a Nikon DSLR. Next day was, as usual, just that and I was delighted with the camera. Good customer care also - kept informed at each stage of ordering, dispatch and delivery.

The camera company delivered exactly as said - next day, in perfect order, and good price Thanks

Super speedy delivery, well packaged, great price. We love the camera too.

Many thanks for the beautiful lens, delivered as advertised the next day.

Well pleased, thank you.

Perfect service from Next Day Camera.
I had a few concerns due to some reviews but emailed prior to purchase to confirm I would get my new lens the next day. I got a quick and positive response and 24 hours later I have it. Excellent

False advertising, claims to have items in stock(lie), 24 hour delivery stretches in to 10 day ETA, no help with regards to refund. Avoid like the plague. Nextdaycamera???? More like next day scammer

This is the third camera we have bought over a few years from NEXTDAY. Great price plus we get a VAT receipt, which is important to us. Each time we've ordered it has arrived the next day. We will be using them again.

Excellent service - mirrorless camera, lens and adapter purchased; great communication with immediate confirmation; arrived well packaged two days later - no complaints at all

Next day camera is a misleading name for the company. I used them previously and got my camera the next day so when my lens broke before i went on a photography trip to Mull in Scotland I had no hesitation in using them again. Sadly they did not deliver and it took 3 weeks to recieve my lens thus ruining my holiday. The items i had purchased were advertised as in stock but later emails revealed that they were not. I suggest that the company do not sell items that are not immediately available or state that this is the case. The phone helpline is a joke. It always goes to answer phone and then a message stating that they will reply within 24 hours. I left a message 4 times and recieved no response. In short they are reasonably priced and do deliver but not always in the timescale promised. I would also say that Phil always responded quickly to emails sent.

First time user of this company and can't fault their service. The price of the camera I purchased was way cheaper than almost all other companies. True to claim, it was delivered next day, with excellent communication from both NDC and delivery company (DPD).

I ordered a camera on 15 March and paid £438. I got an automated confirmation email, with an Order number, but no way to track it. As i needed the camera for an event on 21 March, I emailed on 18 March to ask if it had been shipped. I got a reply on 19 March saying there was a delay, but they expected a delivery to me by the Friday (22 March). I told them this was too late and I would have to go to a camera shop and buy one (at higher cost). I emailed on 20 March to formally cancel the order and request a refund. They replied on 21 March saying it would be with me on 26 March eg after my event. I emailed again on 22 March to repeat my request to cancel the order, and did go to a shop to buy one. I chased again on 13 April as i have not had my refund. They then delivered the camera on 16 April. So despite cancelling because they could not deliver, they deliver nearly 3 weeks later. I am still chasing my refund and unless this is sorted promptly I will start legal action. This is such poor customer service that I feel the need to share the facts on Trust Pilot.

ordered camera. printed copy of payment where says next day delivery guaranteed. no camera second day i enquired what was happening. they said be there Saturday and i said if not here then to cancel. box arrived with parcel of a4 paper. my god thought it was a mistake. got in touch and called me a fraudster. in fact they had the audacity to say they had had enough of dialogue with me. contacted credit card and got money back. Now they making threats. Im a disabled pensioner and threats not work and they need to be shut down for good. reported matter to police and crime number issued. now bought from somewhere else

We bought a lens from here for about £1400 which was a lot cheaper than other websites. It arrived after about 5 days and it's been perfect. (It could have arrived quicker but they wanted to deliver on a Saturday and we are a business, so I delayed the delivery until after the weekend). Brand new. No complaints. Perfectly happy customer.

Ordered the 28th March and now its the 11th April with no camera. Not next day as stated. Avoid unless you want to wait with false promises