Ordered Tuesday, delivered Saturday 3rd September 2026. Although not next day as suggested by the name, communications were good and kept me informed and thanked me for my patience. Lens is new,... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Had a reply from NDC about my trust pilot review recently saying they paid xtra to secure my lens from canon etc etc and that everything was all good and in hand but they couldn't be bothered to pass... Se mere
NextDayCamera gave me a great service. The lens I bought from them was in original packaging and then boxed very well to be transported. I phoned NextDayCamera to make sure they had the lens and th... Se mere
Virksomheden har svaret
It is hard to press the button on a 2k+ GBP purchase outside the mainstream shopping platforms, however this company is more than 100% trustable. More importantly they deliver on their promises:... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Fotohandler
- også i
- Fotobutik
Kontaktoplysninger
Derby, Storbritannien
- sales@nextdaycamera.co.uk
- nextdaycamera.co.uk
4,0
God
417 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
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Had a reply from NDC about my trust…
Had a reply from NDC about my trust pilot review recently saying they paid xtra to secure my lens from canon etc etc and that everything was all good and in hand but they couldn't be bothered to pass even that info on to me. I've only just taken the foot collar off as replacing it with a better one and low and behold one of the 2 prongs inside is missing. Hence the slight movement which made me look in first place. Um.
1. oktober 2026
Uopfordret anmeldelse
Canon 800mm f11
Ordered Tuesday, delivered Saturday 3rd September 2026.
Although not next day as suggested by the name, communications were good and kept me informed and thanked me for my patience. Lens is new, boxed with the seal in place. Very well packed in outer box and bubble wrap. Registration with Canon gave no problem.
Thanks to all.
John M
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Thank you very much for taking the time to leave such a detailed five-star review of your experience with NextDayCamera.
We’re delighted to hear that you are pleased with your Canon RF 800mm F11 lens and really appreciate your patience regarding the delivery. Although on this occasion the order did not arrive as quickly as either you or we would have liked, it’s great to hear that our team kept you informed throughout and that you were happy with the communication you received.
We’re particularly pleased that you highlighted the condition in which your lens arrived. Supplying customers with brand-new photographic equipment, securely packaged for transit, is extremely important to us, especially with valuable and specialist lenses such as this. It’s therefore great to hear that your Canon lens arrived boxed, with the original seal intact and carefully protected inside its outer packaging.
Thank you also for mentioning that you were able to register the lens with Canon without any problems. We know that manufacturer registration is an important consideration for customers purchasing new photographic equipment and that many customers understandably want reassurance about this before placing an order. Hearing this directly from a customer who has successfully completed the registration is extremely valuable feedback.
While we always aim to provide the fastest possible delivery service, we also believe that keeping customers informed when something takes a little longer than expected is extremely important. We genuinely appreciate your understanding and patience on this occasion.
Thank you again for choosing NextDayCamera for your Canon RF 800mm F11 lens and for sharing such a comprehensive account of your purchase. We hope you thoroughly enjoy using the lens and would be delighted to assist you again with any future camera, lens or photographic equipment purchase.
Kind regards,
Emma
NextDayCamera Customer Service
Exactly as described
Exactly as described. Great price, delivery the next day service that is exactly as name describes.
Thank you
16. september 2026
Besvarelse fra NextDayCamera
Thank you very much for your fantastic five-star review and for choosing NextDayCamera.
We’re delighted to hear that your order arrived exactly as described and that you were pleased with both the price and the speed of delivery. It’s particularly rewarding to hear that we delivered on the service our name promises, with your order arriving the very next day.
We understand that when purchasing photographic equipment online, customers want confidence that they are receiving exactly what they ordered, at a competitive price, with a fast and dependable delivery service. Providing that straightforward and reliable buying experience is exactly what our team works hard to achieve.
Feedback like yours is extremely valuable to us and also helps give other photographers confidence when considering NextDayCamera for their next camera, lens or photographic equipment purchase.
Thank you again for your order and for taking the time to share your experience. We genuinely appreciate your custom and hope to have the opportunity to assist you again in the future.
Kind regards,
Emma
NextDayCamera Customer Service
NextDayCamera gave me a great service
NextDayCamera gave me a great service.
The lens I bought from them was in original packaging and then boxed very well to be transported.
I phoned NextDayCamera to make sure they had the lens and they checked straight away and assured me they had. It arrived the next day. Excellent service.
I will certainly use them again.
1. september 2026
Besvarelse fra NextDayCamera
Thank you very much for your fantastic five-star review and for taking the time to share such detailed feedback about your experience with NextDayCamera.
We’re delighted to hear that our team was able to check the availability of the lens for you straight away and provide the reassurance you needed before placing your order. We understand how important it is when purchasing photographic equipment to know that the item you want is available and that you can order with confidence.
It’s also great to hear that your lens arrived the very next day, in its original packaging and carefully protected for transportation. We take particular care when preparing photographic equipment for dispatch, as we want every order to arrive safely and in exactly the condition our customers expect.
Providing knowledgeable assistance before purchase, genuine photographic equipment, careful packaging and fast delivery are all important parts of the service we aim to provide, so it’s extremely rewarding to hear that your experience reflected this.
Most of all, we really appreciate you saying that you would certainly use NextDayCamera again. Earning a customer’s confidence for a future purchase is one of the best compliments our team can receive.
Thank you again for choosing NextDayCamera. We genuinely appreciate your business and look forward to hopefully assisting you with your next camera, lens or photographic equipment purchase.
Kind regards,
Emma
NextDayCamera Customer Service
Absolutely recommend 5 stars
16. september 2026
Besvarelse fra NextDayCamera
Thank you very much for your fantastic five-star review and for recommending NextDayCamera.
Receiving a recommendation from a customer is one of the best endorsements we can receive, and we’re delighted that your experience with us earned the full five stars.
Our team works hard to provide a straightforward and dependable service, combining competitive pricing on photographic equipment with helpful customer service and efficient order processing. We want customers to feel confident when choosing NextDayCamera, particularly when purchasing valuable camera equipment online.
Feedback like yours is incredibly important to our business and helps other photographers who may be considering purchasing from us for the first time.
Thank you again for choosing NextDayCamera and for taking the time to share your recommendation. We genuinely appreciate your support and hope to have the opportunity to assist you again with your next camera, lens or photographic equipment purchase.
Kind regards,
Emma
NextDayCamera Customer Service
Next Day? More like Next Week, or the one afte
'Next Day' Camera suggests you'll get a fast service. It took ages for my lens to arrive, not helped by the fact they used a cheapo courier who didn't deliver on weekends.
The lens I bought was fine though.
2. september 2026
Besvarelse fra NextDayCamera
We’re sorry that delivery of your OM SYSTEM 14-150mm f/4.0-5.6 II lens took longer than expected.
We would, however, like to clarify that we use DPD, one of the UK’s major delivery networks, and provide this service free of charge to our customers. Weekend delivery availability can vary depending on the recipient’s postcode and local DPD depot, so we do not feel describing DPD as a “cheap courier” is a fair reflection of the service used.
We’re pleased that your lens arrived safely and, as you confirmed, the product itself was exactly as expected.
We appreciate your feedback and will continue working to provide the fast and reliable service customers expect from NextDayCamera.
Kind regards,
Emma
NextDayCamera Customer Service
Besvarelse fra NextDayCamera
Thank you very much for your five-star review.
We’re delighted to hear that you were pleased with both our competitive pricing and the efficient service you received. We work hard to offer great value on photographic equipment while ensuring orders are processed promptly and delivered quickly, so it’s great to know we delivered on all of those points for you.
Thank you again for choosing NextDayCamera and for taking the time to share your experience. We really appreciate your custom and hope to assist you again in the future.
Kind regards,
Emma
NextDayCamera Customer Service
Very helpful
Excellent communication, I told them what i required, they informed me what to order. The despatch and delivery were very quick. The camera and lens were well packed. An all-round pleasurable buying experience
16. september 2026
Besvarelse fra NextDayCamera
Thank you very much for your fantastic five-star review.
We’re delighted to hear that you had such a positive experience with NextDayCamera. Clear communication and making sure our customers receive the right advice before ordering are extremely important to us, so it’s particularly rewarding to hear that our team was able to help with exactly what you required.
It’s also great to know that your camera and lenses were dispatched quickly, arrived securely packaged and that the whole purchase was a pleasurable experience from start to finish.
Thank you again for your order and for taking the time to share your experience. Your recommendation and support are genuinely appreciated, and we hope to welcome you back to NextDayCamera in the future.
Kind regards,
Emma
NextDayCamera Customer Service
Besvarelse fra NextDayCamera
Thank you very much for your five-star review.
We’re delighted to hear that you were pleased with the prompt service you received and found our pricing very competitive. Providing quality photographic equipment at great prices, backed by an efficient and reliable service, is exactly what we aim to deliver.
Thank you for choosing NextDayCamera and for taking the time to share your experience. We really appreciate your support and hope to assist you again in the future.
Kind regards,
Emma
NextDayCamera Customer Service
Besvarelse fra NextDayCamera
Thank you very much for your five-star review.
We’re really pleased to hear that you received good service from NextDayCamera. Providing our customers with a straightforward, reliable buying experience is extremely important to us, and it’s always rewarding to receive positive feedback.
Thank you again for choosing NextDayCamera and for taking the time to leave your review. We really appreciate your custom and hope to assist you again in the future.
Kind regards,
Emma
NextDayCamera Customer Service
I changed my mind on the purchase
I changed my mind on the purchase, and they refunded my money without any hassle.
22. juli 2026
Besvarelse fra NextDayCamera
Thank you very much for your five-star review.
We’re really pleased to hear that when you decided not to proceed with your purchase, the cancellation and refund were handled quickly and without any hassle.
We believe good customer service is just as important when a customer changes their mind as it is when completing an order, so it’s great to receive your feedback.
Thank you for taking the time to share your experience with NextDayCamera. We really appreciate it and hope we may have the opportunity to assist you again in the future.
Kind regards,
Emma
NextDayCamera Customer Service
Fantastic service
Really pleased with both the product and the service I received. Before ordering, I had a few questions about the RF camera kit and the team were very helpful and quick to respond. They explained everything clearly and helped me choose the right kit for what I needed.
The camera kit works great, and having the tripod and carry bag included was a nice bonus. Everything arrived well packaged and on time, and setup was straightforward.
What impressed me most was how friendly and helpful the company was throughout the whole process. Nothing seemed too much trouble, and it felt like they genuinely cared about making sure I was happy with my purchase.
I’d definitely buy from them again and would happily recommend them to anyone looking for quality equipment and good customer service.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Hi Elliot,
Thank you so much for your fantastic review.
I'm really pleased to hear that we were able to help you choose the right RF camera kit before you placed your order. We know there's a lot of choice out there, so we're always happy to answer questions and make sure customers feel confident they're buying the right equipment.
It's great to hear that you're happy with the camera kit and that the tripod and carry bag have been a useful addition. I'm also glad everything arrived safely and was easy to get set up.
Thank you as well for your kind comments about the team. We always try to make the buying experience as straightforward and personal as possible, so it's lovely to hear that came across.
We really appreciate your recommendation and hope you enjoy your new camera kit. We'd love to help you again whenever you're ready for your next piece of equipment.
Kind regards,
Emily
NextDayCamera Customer Services
Excellent Lens and fast delivery!
I recently upgraded to the Canon RF 70-200mm f/2.8L IS USM lens and have been really impressed with it. I mainly use it for photographing sports and wildlife, and the autofocus is incredibly quick and accurate. The image quality is excellent, with sharp results even when shooting fast-moving subjects.
The lens arrived well packed and was delivered the next day as promised, which was a great bonus. Overall I’m very pleased with both the lens and the service, and I wouldn’t hesitate to buy from them again. Thankyou!
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Hi Leyla,
Thank you so much for taking the time to leave us such a lovely review.
I'm so pleased to hear you're enjoying your Canon RF 70-200mm f/2.8L IS USM lens. It's a fantastic lens for sports and wildlife photography, so it's great to know the autofocus and image quality are living up to your expectations.
I'm also really happy to hear your order arrived the next day and was well packaged. We know how exciting it is to receive new camera equipment, so we always do our best to get it to our customers as quickly and safely as possible.
Thank you again for your kind words and for choosing NextDayCamera. We really appreciate your recommendation and hope to help you again with your next photography purchase.
Kind regards,
Emily
NextDayCamera Customer Services
Can’t fault the service.
Can’t fault the service.
I don’t normally leave reviews, but I was so pleased with my experience that I felt it was worth sharing.
I ordered some new camera equipment before a family trip and was worried it wouldn’t arrive in time. I contacted the team and they were incredibly helpful, keeping me updated and making sure everything was sorted.
The order arrived via DPD exactly when promised and gave me plenty of time to get familiar with the equipment before we travelled.
The service was excellent from start to finish and the team were friendly, helpful, and easy to deal with. The equipment was exactly as described and I couldn’t be happier with my purchase.
A big thank you to everyone at NextDayCamera. Absolute lifesavers and I would happily buy from them again.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Thank you so much for taking the time to leave us such a lovely review.
I'm really pleased to hear that everything arrived in time for your family trip and that the team were able to help make sure everything was sorted for you. We know how important it is to have your equipment in hand before travelling, so it's great to hear that the DPD delivery arrived exactly when promised.
It's also wonderful to hear that you're happy with your new equipment. We always aim to provide a straightforward and stress-free experience, from answering questions before purchase through to delivery and after-sales support.
Thank you again for your kind words and for choosing NextDayCamera. Feedback like this means a lot to the whole team.
We hope you had a fantastic trip and captured plenty of great memories along the way. We look forward to helping you again in the future.
Kind regards,
Emily
NextDayCamera
Customer Services
Beware before purchasing from this company!…
Be aware before purchasing from this company.
The prices are tempting but the service (at least in my case) has been shocking.
I ordered a camera and a separate lens costing thousands of pounds early Tuesday morning (well before the 4pm cut off for next day delivery). The order confirmation said that NextDay Camera Shop would let me know when they had dispatched my order. All well and good.
The next afternoon, having not recieved a dispatch notice, I called the company - straight to answerphone.
I emailed - and waited for a response....
I called again, leaving a message asking for someone to call me back.....
I got a proforma response email saying not to worry, they had my order and it would be with me soon.
I responded immediately and asked for more clarity and was informed that my order would be dispatched on Friday.
I waited until the end of the day to receive a dispatch confirmation but to no avail.
I emailed again to ask about my order......
I called - straight to answerphone...
I latterly received an email informing me that my order was now 'expected' to be shipped on Monday.
So much for Next Day Camera!
I have subsequently emailed nextdaycamerashop requesting my order be cancelled and a full refund issued.......
I called and left a message on their answer machine asking them to call me to discuss the cancellation and refund.......
Their response? Ignore the cancellation request and partially fulfil the order.
After 1 month of having repeatedly asking for a partial refund, I had to raise a dispute with the credit card company.
If you're are considering buying from this company, or any of the other similarly named companies under this umbrella, I would strongly advise you to pay with a credit card. I did luckily.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
We are sorry that your order was affected by delays. However, we do not believe the review reflects the complete sequence of events or the considerable efforts made to resolve the situation.
Your order included a Canon EOS R1 and a separate Canon RF lens. When an unexpected supply issue affected the camera, we dispatched the available lens rather than delaying the entire order. We also explored alternative supply routes and placed a separate order directly with Canon to try to secure the camera as quickly as possible.
Our team remained in contact and provided updates as further information became available. In recognition of the delay, we also offered £150 compensation if you were prepared to allow us additional time to complete the order.
When you decided that the revised timescale was unsuitable, we cancelled the outstanding camera and passed the refund to our Accounts team. A chargeback was subsequently opened with your card provider, meaning the transaction then had to follow the card provider’s formal dispute process. This unfortunately extended the time required to conclude the matter through the normal refund procedure.
We fully accept that the changing delivery timescales were frustrating, and we apologise that we could not complete the order as originally expected. However, the documented correspondence shows that we responded regularly, dispatched the available item, placed a separate order directly with Canon, offered compensation and acted upon the cancellation request.
We explored every reasonable option available and regret that, despite these efforts, we could not achieve a satisfactory outcome on this occasion.
Kind regards
Emma
Great experience
Recently upgraded my photography setup and purchased a Canon EOS R5 Mark II with an RF telephoto lens setup from NextDayCamera.
As someone regularly photographing horses outdoors and at events, reliability and autofocus performance are extremely important to me, so I spent quite a while researching before committing to the purchase.
The pricing was significantly better than several other UK retailers I checked and the ordering process was very straightforward. I also contacted the team beforehand with a few questions regarding stock and delivery times and received quick, helpful replies.
The camera equipment arrived the following day via DPD, securely packaged and exactly as described. Everything was complete with UK accessories and documentation and was ready to use immediately.
After using the setup on recent horse shoots I’ve been extremely impressed with the autofocus tracking and image quality, particularly in fast-moving outdoor conditions.
Overall a very smooth buying experience and I would happily purchase camera equipment from them again in the future.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Hi,
Thank you for taking the time to leave us such a detailed review, it really is appreciated.
We are really pleased to hear the Canon EOS R5 Mark II and RF telephoto setup is performing well for your horse photography and outdoor shoots. Fast autofocus and reliability are critical in those conditions, so it is great to hear the setup is delivering exactly what you needed.
We also appreciate your comments regarding the communication and delivery side of the order. We know customers are making significant investments when purchasing professional camera equipment, so we always try to keep things straightforward with clear updates, genuine UK stock, secure packaging and fully tracked DPD next-day delivery.
Thank you again for your support and we hope the new setup continues to serve you well for future events and shoots.
Scam, Selling used products, Ignores any method of contact for a long time, Refuses returns/refunds made within the 14 day time window.
I bought a lens for a camera from this store and commenced the return a day before the 14-day return window has passed, as I've been away and upon arrival and unpacking noticed, that lens marked as 'new' is not new in the slightest, without the original packaging, codes, etc., just thrown into a generic cardboard box. For a full working week they've ignored my mails and attempts to contact/commence the return, only getting back when I notified them will have to escalate the situation externally, with a ridiculous 2 sentence reply 'Your request cannot be fulfilled, as the 14 day time window has passed.' (no joke, they ignore return process until a few weeks later after notices of escalation - blatant scam). When looking through their contact methods, I also discovered they got two nearly identical stores registered under different names, which seems pretty suspicious.
Whenever you can, try to seek another store to purchase from - this one is shady. You may be lucky, or you'll get scammed being sold a used product in temporary packaging and have any return request denied without any reasonable explanation, just like I did.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
We take comments like this seriously and have reviewed your order in full. The Canon RF-S 18-150mm lens supplied was genuine UK stock and delivered successfully via DPD within the expected timeframe.
The lens was provided in a Canon kit box. This is standard manufacturer practice where lenses are separated from camera kits and does not affect the product, its condition, or its full manufacturer warranty.
In relation to your return request, our records show the timeline was reviewed carefully in line with our published returns policy. We do not refuse returns without reason, and all cases are assessed based on the information available at the time.
We are a UK-based retailer supplying fully genuine products, with full warranty and documentation, and we support customers directly throughout the order process.
Regarding the reference to multiple websites, we operate a number of branded storefronts under the same group, which is standard practice and all orders are fulfilled through the same UK operation.
We would welcome the opportunity to review this further and resolve any outstanding concerns. Please contact us directly and we will be happy to assist.
I ordered a Nikon Z8 from Next Day…
I ordered a Nikon Z8 from Next Day Cameras and it came in less than 24 hours via DPD where I could track every move. The item was dispatched within the hour and all queries were answered quickly. I was told the camera is a UK version and it came with a UK plug and manual etc so I have no reason to believe it isn't a UK version. The packing was very good and there would be little chance of the item getting damaged. I have had no problem registering it with Nikon. They are called Next Day Camera but all dealings were as Middleton Hill Ltd, payments and replies etc.
With the experience I have had I would recommend them.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Hi,
Thank you for taking the time to leave such a detailed review, it is genuinely appreciated.
We are really pleased to hear that your Nikon Z8 arrived promptly and that you were able to track the delivery smoothly through DPD. Our team works hard to ensure orders are dispatched quickly and securely packaged, so it is great to know this came through in your experience.
Just to clarify for anyone reading, Middleton Hill Ltd is our registered company name and the business behind NextDayCamera, which is why this appears on payments and correspondence. All products we supply are genuine UK stock, complete with the correct accessories and fully eligible for registration with the manufacturer, as you’ve confirmed.
Thank you again for your recommendation, it means a lot to us and helps other customers buy with confidence.
Kind regards
Fantastic customer service
I was initially quite hesitant about buying a lens from this shop after reading some of the reviews on Trustpilot, but I’m really glad I also checked Feefo and decided to go ahead.
We purchased the Canon RF 600mm f/4 lens, and overall the experience was excellent. There were a few minor delivery hiccups before our trip, but nothing major.
The communication from the team was outstanding they kept me informed every step of the way. I have to give a special mention to Phil, who was absolutely fantastic and consistently went the extra mile to help.
What I really appreciated was how honest, upfront, and proactive the team was throughout the process. It made a big difference and gave me a lot of confidence.
I can confidently say this will be our go-to shop in the future. A very happy customer!
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Hi,
Thank you for such a thoughtful and detailed review, it really does mean a lot.
We completely understand the hesitation when making a high-value purchase, especially after reading mixed reviews, so we are very pleased to hear that your experience gave you the confidence to go ahead and that we delivered on that.
The Canon RF 600mm f/4 is a fantastic lens, and we’re glad it reached you in time for your trip. While there were a few minor delivery hiccups, it’s great to hear that our communication kept everything clear and under control. That is something we place a huge emphasis on, particularly with high-value orders.
I really appreciate the mention personally as well, thank you. We always aim to be honest, proactive, and easy to deal with, so it’s good to know that came through.
We look forward to being your go-to store moving forward.
Honest, transparent, and excellent customer service
I had an excellent experience buying the Canon G7 X Mark II. Paul was extremely helpful, honest, and patient, taking the time to explain everything clearly and answer all my questions. His transparency made the whole process reassuring and stress free. Great customer service, highly recommended.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra NextDayCamera
Hi,
Thank you for your kind words, we really appreciate you taking the time to share your experience.
We are delighted to hear that everything went smoothly with your Canon G7 X Mark II purchase. Providing clear, honest, and transparent advice is something we place a strong focus on, so it is great to know that Paul’s support made the process reassuring and stress free.
I will be sure to pass your feedback on to Paul, he will be very pleased to hear this.
Thank you again for your recommendation, and we look forward to assisting you again in the future.
Kind regards
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.