Great customer service! I reached out via live chat to ask for a first-time discount code after signing up, and Will helped me out and added one to my cart right away. Ordering was super easy—I'll com... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The items were original OEM fuel injector for my Ford wind star. I tried many different options before Amazon, and refurbished. And after three sets of disappointments, I decided to get the original p... Se mere
Virksomheden har svaret
Fast shipping! Product received as described. Great customer service with email satisfaction follow ups. I will use in the future. New parts knows customer service!!!!
Virksomheden har svaret
I ordered two rear Advics rear rotors for my tundra 2022, I was suprised to see signs of rust, not sure if this is why the price was more affordable than other sites. Factoring the fee to return, I de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Kontaktoplysninger
231 HOGAN ROAD, 38563, GORDONSVILLE, USA
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Newparts
Thank you for the feedback!
We're glad we could make it easy to find the part you needed and get it shipped out to you on time.
We look forward to helping you with your next order!
Todo excelente
Todo excelente , he pedido varias veces y estoy muy contenta excelente calidad y precios competitivos , gracias
4. april 2026
Besvarelse fra Newparts
Thank you very much for your feedback!
We are very happy to know that you are pleased with the quality and prices of our products. It is a pleasure to know that you have trusted us on several occasions; we work hard to ensure every order is excellent.
We look forward to continuing to help you with your future purchases!
Besvarelse fra Newparts
Thank you very much for your trust! We are glad to know you consider us a reliable team. We are here for whatever you need
Besvarelse fra Newparts
Glad to hear that! I know how important it is to get back on the road without any delays.
If you need anything else—whether it's a part fitment check or another order update—just let me know. Happy to help!
Besvarelse fra Newparts
Thank you so much for the feedback! We are glad to hear that the part was a perfect fit and that you’re happy with the price.
We appreciate your business and look forward to helping you with any of your future automotive needs. Drive safely!
Price was great but delivery driver was…
Price was great but delivery driver was out of his delivery window contrary to what was sent to me.
Can't have everything.
1. april 2026
Besvarelse fra Newparts
Thank you for your feedback. We’re glad the pricing met your expectations, but we apologize for the delivery delay.
While we don't have direct control over the carrier's drivers, we understand how frustrating it is when the delivery window isn't met. We’ll certainly pass this feedback along to the carrier to help improve their service.
We appreciate your business and look forward to serving you again.
Good price and timely delivery!
22. marts 2026
Besvarelse fra Newparts
Thanks for the great feedback! We’re glad we could help you save on that part and get it to you quickly.
We look forward to helping you out again in the future.
Besvarelse fra Newparts
We appreciate the kind words! It’s great to hear that you were happy with the service and the quick shipping.
We look forward to working with you again on your future projects.
The shipping was fast and the price on…
The shipping was fast and the price on the akebono brakes was good. I will be definitely in the future using more.
27. marts 2026
Besvarelse fra Newparts
Thanks for the feedback! We’re glad we could get those Akebono brakes to you quickly and at a great price. They are definitely a top-tier choice for quality.
We appreciate the support and look forward to helping you with your future projects!
Site easy to use
Site easy to use. Purchase came quick. Price was good. No it’s not a scam.
26. marts 2026
Besvarelse fra Newparts
Thanks for the feedback! We’re glad the site was easy to navigate and that your order arrived quickly at a good price. We especially appreciate you vouching for us—it means a lot to our team.
We look forward to helping you with your next project!
Will not fit a 2000 Escalade.
The fade/bal/treb/bass knobs fit, but stick out out too much after you push them back in. Imagine how far the knobs slide out when you push to adjust them. That is how far these stay out after you push them all the way on and back in. They stick out from flush by about 1/4 inch.
26. marts 2026
Besvarelse fra Newparts
Hello,
Thank you for sharing your experience. We completely understand that your vehicle deserves parts that fit and look exactly as they should, and we're sorry this one didn't meet that standard.
We're glad you were able to get the issue resolved, and we appreciate you engaging with our support team. We only wish we'd had the chance to fully make it right on our end.
We hope your Escalade continues to serve you well, and if you ever need anything in the future, we're always here to help.
Kind regards,
Customer Support Team
I broke the oil funnel in half trying…
I broke the oil funnel in half trying to open the lid, it snapped across the bottom unfixable. Located this company from a friend. Ordered the part for my 2000 Jeep and had the part within 3 days. Smooth easy transaction.
22. marts 2026
Besvarelse fra Newparts
Thanks for sharing! Sorry to hear about the original funnel, but we're glad your friend pointed you our way.
It’s great we could get the replacement for your 2000 Jeep to you in just three days. We appreciate the support and look forward to helping you with any future parts!
I ordered the parts online and I…
I ordered the parts online and I received them 5 days later. Can't get any easier.
16. marts 2026
Besvarelse fra Newparts
Thank you for the feedback! We’re thrilled to hear that your parts arrived within five days and that the process was so seamless. Making your experience quick and easy is exactly what we strive for.
We appreciate your business and look forward to helping you with your next project!
Great Service
Had the parts in stock and shipped quickly. I didn’t receive an item shipped email, but a message to customer service resolved the issue and the item was received on time. Excellent experience.
23. marts 2026
Besvarelse fra Newparts
We’re thrilled to hear that your parts arrived on time and that our customer service team was able to help with your shipping details. We truly appreciate your feedback regarding the notification email—we’re always looking for ways to improve our process.
Thanks again for choosing us for your automotive needs!
Didn't receive all the order and didn't…
Didn't receive all the order and didn't get my refund yet
15. marts 2026
Besvarelse fra Newparts
Hi Sameh,
We’re very sorry for your experience and the confusion caused during your request. There was a misunderstanding in handling your case, and we sincerely apologize for the inconvenience this created.
Please note that your refund has now been fully processed.
We truly value your trust and feedback, and we’re actively improving how we handle such situations to ensure faster and clearer resolutions going forward. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly.
Kind regards,
Customer Support Team
Great experience
Great selection. The parts I needed for my Audi were in stock at the best online price. Shipping cost was extremely reasonable given the weight. Fast shipping.
14. marts 2026
Besvarelse fra Newparts
We’re glad we could provide the best price for your Audi parts and that you were happy with the shipping speed and costs. Providing a wide selection at a great value is exactly what we strive for.
We appreciate your business and look forward to helping you with your next project!
Besvarelse fra Newparts
Thank you so much for the feedback!
We’re glad we could help you beat the local parts store prices while getting your order to you quickly. Providing high-quality parts at a better value is exactly what we aim for.
We appreciate your business and look forward to helping you with your next project!
Quality parts at good prices
I ordered a starter for my 91 Camry. It was a quality part at a good price. They also use Klarna so you can divide your payments into 4 or 6 payments.
30. november 2025
Besvarelse fra Newparts
Thank you so much for the feedback! We are glad to hear that the starter for your '91 Camry was a quality part at a great price.
We would like to clarify that we actually do not offer Klarna as a payment option at this time. We apologize for any confusion, but we appreciate you sharing your experience with the part and our service!
On time delivery
Parts were delivered in a timely manner although some of the boxes were a bit damaged but not the product.All the items (10) were delivered in 2 boxes on the same day.
3. marts 2026
Besvarelse fra Newparts
It’s great to hear that all ten of your items arrived right on schedule and in the same delivery!
We appreciate the heads-up regarding the condition of the outer boxes. While our primary goal is to ensure the parts themselves arrive in perfect condition, we will certainly take note of this to improve our packaging and handling for future shipments.
Thank you for choosing us for your project!
its was the part i needed and got to me…
its was the part i needed and got to me in a decent amount of time
16. marts 2026
Besvarelse fra Newparts
We are so glad to hear that! Getting the right part in a timely manner is our top priority, and we’re happy we could help you get what you needed for your project.
Thank you for your business and for taking the time to let us know!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.