I recently purchased a brake fluid pump from FCP. The pump had a bad gasket at the filler cap and leaked brake fluid when pressurized. I contacted the help desks and they replaced the cap assembly wit... Se mere
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Se, hvad kunderne siger
Another great experience ordering from FCP Euro! My order was processed quickly and shipped out in a timely manner. Everything arrived exactly as expected, and the entire process was smooth from start... Se mere
I needed 2 air filters for my 2016VW Golf TSI. FCP Euro's website made it easy to find compatible parts when I plugged my vehicle data in. Because I was not in a hurry for these items, shipping time w... Se mere
Went to Milford center for my order! Had to wait for couple hours. Packages did not arrive and had to leave! They said they would fed-ex it the next day! Only part of the shipment arrived! Called them... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.
Kontaktoplysninger
155 Hill Street, Suite 7, 06460, Milford, USA
- 860-388-9001
- service@fcpeuro.com
- fcpeuro.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Milford center with distribution warehouse issue
Went to Milford center for my order! Had to wait for couple hours. Packages did not arrive and had to leave! They said they would fed-ex it the next day! Only part of the shipment arrived! Called them and said there must have been a mistake! It arrived a day later! The delay caused issue with my appointment at installer! Suggest to allow customers to go to their warehouse if they can not deliver quickly! Not good! Not good at all!

Besvarelse fra FCP Euro
ive ordered parts 2x for pickup and I…
ive ordered parts 2x for pickup and I live 154 miles away. Each time its been mid afternoon when I get to the store only for order not be ready. this past time was the worst experience as I had a U-Haul to pick it up. upon arrival I was told no sorry its not ready we will ship it to you for delivery tomorrow. A delivery which did not happen took two days to ship some of the items to me.
What is even more upsetting is I made an order at the counter and it was screwed up! I didn’t notice it because $100 core charge hid the incorrect price! I said the car was a May 2011 build and he deleted both starters from the order and somehow replaced it with the wrong one. When I realized the error next day when it arrived I had to reorder another one and you shipped it to me via USPS so it won’t get here till later this week!
Is a life time warranty even worth it to me to have to put up with these delays.

Besvarelse fra FCP Euro
Straight forward and easy process
I needed 2 air filters for my 2016VW Golf TSI. FCP Euro's website made it easy to find compatible parts when I plugged my vehicle data in. Because I was not in a hurry for these items, shipping time was not the highest priority. Everything arrived well packaged and in good shape. I expect I will be purchasing from FCP Euro in the future.
FCP Euro is a Top Choice For European Parts
FCP Euro has competetive prices , the best warranty and ship very quickly . What more could you ask for!!
Great site/store!
Easy to find the parts I am looking for, shipping is always quick and packaged well, good selection of parts as well
a catastrophe with faulty parts and poor customer service
I was sold shocks and all pertaining components for my 2010 Mercedes E350 and was told my ride would be "better than new." The result is significantly worse, verified by both my mechanic and my passengers.
The company's response has been an insulting $600 credit—after initially offering only $100 to buy more of their parts—stating the 90-day return window is over. They seem to ignore that when you install these parts, it takes time to drive the vehicle and actually identify that it is the parts causing the issue. Time passes while you are trying to verify the problem. These parts were declared faulty by an expert, and I provided written documentation to FCP.
Why would I buy more parts from a company that sold me bad parts in the first place? I would risk spending another $1,800 plus parts costs, minus their $600, just to potentially have the same outcome.
My initial investment for parts and labor was $3,783.99. It will cost me $4,800 for Mercedes to do it right. That is a total of about $8,500—including their $600 offer—just to get this fixed properly. It simply does not make financial sense to put $8,500 into a 2010 vehicle, a fact they were fully aware of given the year and make of my car. I am now forced to sell the vehicle entirely. It has been a total catastrophe
They have good prices and everything…
They have good prices and everything arrives as and when expected.
Webe is do easy to navigate and fine…
Website is so easy to navigate and find the parts I need, great price and quality items, then shipped on time!!
Correct parts for the job I needed
Correct parts for the job I needed. As a bonus, there was a FCP Euro video online showing me step by step on how to replace my turbo. Car runs great and legit saved $1-2k in labor costs. Couldn’t be happier with FCP Euro!
Disappointing Customer Service Experience
I was disappointed with my experience. I accidentally completed my order before I had finished shopping and immediately contacted customer support to see if I could simply add another item to the existing order. I wasn't asking to cancel the shipment or make significant changes—just to add an item before it shipped.
Unfortunately, I was told the order couldn't be modified because it had already been processed. This meant I had to place a separate order and pay additional shipping, which was frustrating.
I understand that warehouses have processes, but many online retailers allow customers a short window to modify or combine orders before they ship. I had expected a bit more flexibility, especially since I reached out right away. Overall, I was disappointed with the customer service experience.
08/02/2026 - I'm updating my review because FCP Euro followed up after my initial experience. Anthony from the Service Operations team took the time to explain why my request couldn't be accommodated and offered a fair solution by covering the additional shipping cost. I appreciate the excellent customer service and their commitment to customer satisfaction.

Besvarelse fra FCP Euro
timely delivery and great pricing
Great as Usual
Every experience I had ordering from FCPEuro has been great, so no surprise there.The only reason 4 out of 5 stars is because the package for the water pump was open.But I don't expect any issues and the shipping as usual was great!
FCP euro has always been my go to Parts…
FCP euro has always been my go to Parts and educational guidance for vehicle maintenance on all my German manufactured automotive needs and repairs…
First time using this company and they…
First time using this company and they are AWESOME! Super easy ordering and fast shipping
Excellent quality with guarantee, but expensive.
They have lots of experience in buying high oem quality parts which perform well and backed by their guarantee. Not like alot of super cheap Chinese parts which don't last like on Amazon. Prices are high but you will get what you pay for.
What an amazing experience
What an amazing experience! Parts were delivered on time, and the issue with the broken part was resolved quickly and fairly
FCP Euro has been our go to for all our…
FCP Euro has been our go to for all our European brand vehicles. A good amount of service and maintenance parts including Brake rotors and brake kits, oil change kits for Mercedes Benz G63, Porsche Macan GTS, CLK 55AMG, Range Rover Autobiography and more. Parts arrive fairly quickly with tracking and great customer service.
high quality all around
Ordered many times, great experience!
Confirmation email after purchase. They provide tracking details quickly. Pricing could be a little more competitive.
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