I spent months researching a mattress in a box. I have hip & back pain from Injuries & was very concerned a mattress wouldn't support me enough or be suitable for my sleep style. I prefer a firm... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery was fast, customer service was excellent and the dehumidifier is a game changer for me. So glad I don’t have to worry about mould growing on my belongings. It is very portable and is easy to... Se mere
Virksomheden har svaret
Great mattress for the Price. Easy to set up and body feels better. Customer service was handy. Preferred to use my visa gift cards for thd purchase which was not available, Overall great product.
Super fast delivery and we live in semi regional NSW. Communication was excellent. The bed itself came out of the box in the morning and we slept on it that night. I used to be a plush mattress fan bu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Newentor Australia
Skrevet af virksomheden
Newentor | Care for your sleep💙
📍Since 2018
📍Here we are in Australia
newentor.com.au
Studies have shown that physical health and comfortable sleep are inextricably linked. We make each of our products with love and science and without any harmful substances.
We're for everyone!
Just like our own experience, we make countless improvements to each product after experiencing it ourselves; that's why we make sure that each of our products can actually help everyone who has an uncomfortable night's sleep due to an improperly fitted mattress.
We're affordable
It's important to us that we help as many sleepers as possible. Our prices can be very favourable. At the same time, we offer Afterpay for those who want to benefit before they pay!
We're Committed
We are committed to caring for and helping every sleeper. We exist to help sleep and body pain improve.
📍Since 2018
📍Here we are in Australia
newentor.com.au
Studies have shown that physical health and comfortable sleep are inextricably linked. We make each of our products with love and science and without any harmful substances.
We're for everyone!
Just like our own experience, we make countless improvements to each product after experiencing it ourselves; that's why we make sure that each of our products can actually help everyone who has an uncomfortable night's sleep due to an improperly fitted mattress.
We're affordable
It's important to us that we help as many sleepers as possible. Our prices can be very favourable. At the same time, we offer Afterpay for those who want to benefit before they pay!
We're Committed
We are committed to caring for and helping every sleeper. We exist to help sleep and body pain improve.
Kontaktoplysninger
Australien
- service@newentor.com.au
- newentor.com.au
4,3
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just as good as the I paid $1100 for…
Just as good as the I paid $1100 for recently. Very comfortable. Would buy again.
18. februar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Good comfort without replacing mattress
It was such a simple way to purchase a mattress topper.
Work out the dimensions for QS bed, click on the topper thickness 7 cm (this is important, I measured the depth seam of the fitted sheet) and press checkout; arrived in 4 days to rural Victoria.
Was purchased to comfort a pre-existing older mattress used by one of the kids when visiting, saved a lot from a new mattress cost.
18. februar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
New bed feel
I had a new bed delivered and the mattress was just too soft ! So I searched the net and found Newentor.
I thought I'd give it a go.
And I have to say it lives up to all my expectations!
9. februar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Just uncomfortable to sleep on.
12. februar 2026
Besvarelse fra Newentor Australia
Thank you for your feedback. We’re sorry the the product didn’t meet your needs. If you need any assistance, please don't hesitate to contact us. We’re here to help!
Good price and comfy
12. februar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
I am still waiting for someone to…
I am still waiting for someone to contact me about the mattress protector
10. februar 2026
Besvarelse fra Newentor Australia
Please contact Newentor Australia by email at service@newentor.com.au or by phone at +61279088000. If you have any questions or need assistance, our team is always happy to help!
Great topper
Great topper, second one I have purchased in few weeks. Hoping to get a third soon
9. februar 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the topper and appreciate your support. Don't hesitate to reach out if you need anything!
Great company to deal with
Great company to deal with who deliver high quality products. Good communication and postage times were quick!
9. februar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Free Trial is an Untruth
During trial period we said we werent satisfied with mattress, so they sent Salvos to pick it up only for Salvos to say "its got no handles and its too big, we wont take it" So Newentor asking US to dispose of it at our own cost (not free pickup as advertised) meanwhile holding the refund. Try ringing the number on the website it goes to a Chinese Language menu, good luck with that!
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Newentor Australia
Thank you for your feedback. Our customer service team was on vacation some time ago, which caused the response to be delayed. Please call +61279088000 at your convenience to contact us and discuss the handling of the mattress.
Very happy with this purchase
Very happy with this purchase
Finally sleeping comfortably after trying many other mattresses
23. januar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
What Service??
Your freight company said they could deliver to us but you said they couldn't. We said we spoke to the freight company you said "how dare you".
We arranged for it to be dropped off at a relative's place 1.5hrs away.
You wanted honest!
28. januar 2026
Besvarelse fra Newentor Australia
We sincerely apologize for any confusion regarding the delivery arrangement and the misunderstanding in communication.
We assure you that expressing anything close to “how dare you” is completely unprofessional and unacceptable. After reviewing our records, we have confirmed that no such statement was made by our team.
We take your feedback seriously and will improve our shipping communication to prevent similar issues in the future. Please feel free to contact us directly if you need further assistance.
Everything was perfect
Everything was perfect love the comfort great sleep. Thankyou so much
22. januar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
The item was as described and was…
The item was as described and was delivered in a timely fashion
20. januar 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
New mattress in a box
I had never thought about getting a mattress in a box before, but I had heard good reviews and thought we would try as we needed a new one.Experience good, easy to access website, but I think I had too many sites open at once and kept losing my cart. When I completed my order the expected day of arrival was not apparent and I could not contact anyone because of the Australia Day holiday, they contacted me after the mattress was delivered. Apart from all that, the mattress is great, very comfortable with little partner disturbance. We also purchased the pillows and they are ok, but do make my ears sore if I lie on my sides too long. The delivery was quick and efficient and the young lady was polite and professional. Thanks again. Purchased on 20/01/2026.
20. januar 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
Great price, super comfortable!
Excellent value mattress. Very comfortable. Delivery within a week
23. januar 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.