Highly recommended!I have been using this credit card for years and I am extremely satisfied. I pay my balance regularly, and they increase my credit limit over time. There are no hidden fees or unexp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They’ve taken over the Argos store card which used to work flawlessly. These guys are terrible! Changed payment terms to 25 days meaning that all the direct debits which people set up will now... Se mere
I love my Aqua Credit Card. It's pain free to apply and the customer service is faultless. I particularly like the fact that they don't just keep upping your credit limit, which can be tempting for so... Se mere
Virksomheden har svaret
Great card to be linked with also great credit limits that can be lowered if u wish. Actual customer service is very good staff are understanding and very helpful would highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Kontaktoplysninger
7 Handyside, N1C 4DA, London, Storbritannien
- 020 7160 8800
- newday.co.uk
4,2
God
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Disgusting complany indeed.
Disgusting complany indeed.
This company 'took over' the previius Argos card payment system and replaced it with Argos pay via the their app.
The app is a nightmare for sure. They assume everybody has a banking app they can pay on, well I dont, nor do I want to use a banking app, especially just to use for the NewDay phone app.
I have written complaints to this compamy, so far they have evaded direct attention to my complaints, instead just replying to my complaints by sending an email which offers suggestions on how to pay via their app.
Its not possible to pay by direct debit like to previous Argos card where paymnts were preety simple and effective, unlike to new Argos pay app.
They offer a phone line payment solution, but try getting through to pay, its always a long wait, too long in fact.
These difficulties may put some customers into delayed payments therefore attracting an account interest payment on top of their 'intrest free' payment schedules.
Overall, I find this company a shambolic and dysfunctional mess, very customer service evading too.
Well, my days of spending with Argos are at an absolute end thanks to this NewDay compay.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hello David, thank you for sharing your review. I’m sorry to hear you’ve had difficulty with this. We value all feedback and are continuously working to improve our products and services. I'm sorry you’re having issues getting through to customer support teams, too. Please be assured that we have added significant additional resource to help the high volume of customers registering. Thank you for your patience. Please get in touch with NewDay’s dedicated team on 0333 240 8002, and they’ll be happy to discuss any concerns. The opening times are Monday to Friday 9am to 6pm, Saturday 9am to 4pm, Sunday – closed. Kind regards, Audrey
Besvarelse fra NewDay
Hello Richard, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊. We hope you continue to enjoy our services. Best, Audrey
Excellent customer service
Great customer service, very helpful, and knowledgeable.
Card app is easy to install and use.
I would recommend.
7. maj 2026
Besvarelse fra NewDay
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to hear everything's going so smoothly for you!
- Kenith
very satisfied
7. maj 2026
Besvarelse fra NewDay
Hi Elena, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Interest free transfers
Never got interest free transfers for other cards when I owed a bit of money on card but as soon as I paid it off never stop asking. You need to help people who owe a lot of money to help them save money.
7. maj 2026
Besvarelse fra NewDay
Hi Peter, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. best, Elan
Besvarelse fra NewDay
Hi there, Thank you so much for the lovely review! We're glad to learn that we were able to help you. Keep up the good work 😊 best, Elan
The only card that i use,
The only card that i use,
Ideal for large purchases
Competitive interest rates..
7. maj 2026
Besvarelse fra NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Besvarelse fra NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I have been very happy with the service…
I have been very happy with the service I have received from the very beginning.thank you verymuch.
7. maj 2026
Besvarelse fra NewDay
Hi Chris, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I am using a card good but credit limit…
I am using a card good but credit limit not increasing just ok
7. maj 2026
Besvarelse fra NewDay
Hi Drakshayani, I am very sorry to read that you're dissatisfied with the introductory credit limit on your account. All credit limits are subject to status, and the limit offered will depend on the information received within the application form and during a credit check. Unfortunately, we may not always be able to provide a customer’s preferred limit, however, please be assured that we regularly review our accounts to see if we can offer credit limit increases.
You can review your limit increase preferences online by signing in and going to Account Settings > Credit Limit Preferences. You can also check for any limit increase offers at any time by going to My Card > Credit Limit Increases.
If you wish to discuss this further, then please get in touch with us via our app by going to:
More > Help & Support > Contact Us > Contact Details. best, Elan
Besvarelse fra NewDay
Hi Damon, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Besvarelse fra NewDay
Hi Robert, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Besvarelse fra NewDay
Hi Reza, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Very good easy to deal with and a very…
Very good easy to deal with and a very handy Card to have
7. maj 2026
Besvarelse fra NewDay
Hi Christopher, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I cant spread my shopping
My app doesnt working. And I spoke with chat. But, it doesnt resolve. I cant spread the shopping.
7. maj 2026
Besvarelse fra NewDay
Hi Nayara, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Besvarelse fra NewDay
Hi Tracy, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊 Thanks, Michelle.
Besvarelse fra NewDay
Hi Peter, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Had a credit card since middle of April…
Had a credit card since middle of April still unable to use as Transunion won't authorise a balance transfer as they do not have my card details on the system. Can't believe it takes so long to update. Seriously considering just ditching Fluid card and going to another supplier.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Una,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Balance Transfer team on 0333 414 1098 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Ive been with marbles for years they…
Ive been with marbles for years they are a good company and the app is so handy to use. Highly recommend.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Mr. Davidson, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Besvarelse fra NewDay
Hi Ann, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.