Netflorist is the worst company I've used. They disappoint every single time without fail. They are ridiculously overpriced, deliveries are late, often items are missing. And when you enquire about it... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
NetFlorst is such an amazing online store! I don't live in South Africa, but it makes ordering gifts for my loved ones, family and friends so easy! The gifts are beautiful, good quality and wholesom... Se mere
I live abroad and have used NetFlorist on multiple occasions to send gifts such as flowers and hampers to both friends and family who have always loved them! The presentation has always been beautiful... Se mere
Netflorist provided just the right platform to deliver what was needed during a difficult time. The ease at which I could navigate the website, place my order despite it being in a different province... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
NetFlorist is South Africa's leading online flower and gift delivery site.
Kontaktoplysninger
Bridal Veil St, Waterfall, Midrand, 2056, Johannesburg, Sydafrika
- 087 135 0005
- orders@netflorist.co.za
- netflorist.co.za
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a mug, notebook and birthday hamper
I am a first time Netflorist user and i ordered a mug, notebook as well as a birthday teddy bear hamper. I got more than what i expected with so much details and my order was nicely wrapped as well as presantable. The delievery was as estimated and on time.
Definitely ordering more soon
Holy Cross Teddy with personalised words
I ordered the baptism teddy and messaged on WhatsApp as well. Some of the wording isn't properly printed in and loose. It's a gift for my godson and Sunday, and I'm disappointed in the quality of the printing. I was told I can take something else and pay in the difference, but why must I pay more money for quality control that wasn't properly done!
Amazing gift selection and service, highly recommend ☺️
They have a great selection of gifts, very affordable and the service was great! They delivered on time and the customer service was prompt as I had to change my address last minute and they handled everything well!! I will be definitely using their services again and highly recommend 😍😍😍
The netflorist team was so kind
The netflorist team was so kind. I requested that the delivery date be moved up and they did it hassle-free ! All it took was a whatsapp text.
Disappointed that I ordered this item…
Disappointed that I ordered this item at 9am and only had it delivered at 19:30 this evening. Not happy with that at all.
Fast and efficient
Super fast from ordering just before lunch and getting delivered to the hospital around 6pm.
Netflorist is the most amazing and…
Netflorist is the most amazing and efficient gift delivery service. Always packaged beautifully.
Changes to delivery date without communication
When the order was confirmed, both items were set to deliver on April 8th (my mothers birthday).. she sent a picture and it only showed flowers in a mug, a small side gesture to add with the main gift which was the cake. When I logged onto the site I saw the delivery date for the cake had changed to 10th of April. I was not informed of this or asked if this was appropriate. I would’ve rather then delayed the small flower gift as well so very underwhelming for a birthday gesture. Better communication would be appreciated
The ai chat box was refreshing and made…
The ai chat box was refreshing and made the ordering process quick and seamless
Flowers weren't fresh
The delivery was good. But the flowers were not fresh. Looked like they were wilting which was a disappointment
Graduation Suprise
The delivery of my daughters suprise was awesome she was so excited when she recieved it. I trust NetFlorist so much i always use it to suprise my family even when im abroad it always delivers thank you.
Keep up the good work and so reliable not forgetting beautiful packaging.
Wrong delivery and no update
Ordered a gift for a friend's birthday yesterday which needed to be delivered same day.
The wrong gift was delivered. I was contacted by Netflorist and they advised me that the wrong gift would be collected and the correct gift delivered today. My friend just advised me that the wrong gift was collected but her gift was not delivered. This is shocking service from a supposedly trusted supplier. Not even an update or call from Netflorist today.
The original item I ordered was out of…
The original item I ordered was out of stock, but the replacement was just as beautiful!
Delivered on time
Delivered on time. The cake is prefect and more than I expected. My wife really loved it. I earned 100% more points of love.
Highly recommended
Such a beautiful and thoughtfully put-together gift! The “Welcome Baby Girl Unicorn Gift Box” is absolutely adorable — the soft unicorn plush is incredibly cute and feels high quality, and the pink heart balloons add the perfect celebratory touch. The striped box with the floral arrangement gives it a premium, elegant look, making it ideal for a baby shower or welcoming a newborn.
What I really love is how it feels like a complete, ready-to-gift package — no extra wrapping needed. It’s eye-catching, feminine without being over-the-top, and makes a lovely keepsake for new parents.
Highly recommended if you’re looking for something unique, charming, and memorable! 💕🦄
Disappointed
My delivery was made a day before the agreed date and the surprise was spoiled because the person was off. I'm very disappointed
Shocking Service and Failed Delivery – Extremely Disappointed
I am extremely disappointed by the shocking service I have received from NetFlorist.
I initially attempted to place a get-well-soon gift for delivery in Hilton, Pietermaritzburg. After spending hours on the website, I was forced to select a later delivery date because many items were unavailable for the area. Even after adjusting my order, the delivery ultimately failed.
Despite following up multiple times on the scheduled delivery day, I was repeatedly assured that the order was “out for delivery.” It never arrived. To make matters worse, I was not informed of the failed delivery until the following morning - and only after I had logged several complaints.
I was then assured that the matter would be treated as a priority since the delivery was already a day late. However, I am now at the end of the second day, and the order still has not been delivered.
I have called, WhatsApped, emailed, and used the online chat service. Each time, I am told that delivery times cannot be guaranteed as they are managed by a third party. Communication then stops entirely, leaving me without answers or resolution.
This level of service is unacceptable. The lack of transparency, accountability, and customer care is deeply disappointing. I would not recommend NetFlorist to anyone - especially when reliability is essential for important occasions.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








