neon54.com Anmeldelser 114

TrustScore 2.5 ud af 5

2,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

6 business days waiting for $500 withdrawal to process , has not moved from "processing" stage , have not requested my verification documents , every day same automated answers from live chat !!!! Do... Se mere

Bedømt til 5 ud af 5 stjerner

Played a weekend because I wanted something I could play in short bursts without constant loading. Registration and deposit were normal, and the games didn’t crash even when I switched between a few.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After a couple of sessions I requested a withdrawal mainly to see how it behaves . It wasn’t instant and took about two days, and the status text stayed pretty vague while it was pending. It did arriv... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Eigentlich kein Stern where 10 minus das casino zockt nur ab nichts zu gewinnen lasst die finger dafon ihr Werdet nichts gewinnen am anfang vileicht etwas aber nachher ist schluss biss auf null gl... Se mere

Virksomheden har svaret


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Negativi e non professionali

Mi hanno offerto un bonus, ma quando ho depositato il denaro non l'hanno accreditato sul mio conto. Ho scritto loro sulla chat e ogni volta ho dovuto ripetere tutto perché gli operatori cambiano, non sono chiari e sembrano poco professionali. Sono cinque giorni che aspetto una risposta dal reparto banane e ancora niente. State alla larga

5. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

State lontani da questi siti.

State lontani da questi siti.
Ti promettono i bonus iscrizione, i bonus ricarica settimanale e poi se fai dei prelievi ti annullano tutti i bonus oppure non ti erogano il bonus settinale.
Questo è uno schifo. Se io deposito ho diritto ad un bonus, se vinco e prelevo sono soldi miei, quindi che diritto avete di fare così?
Lo fanno perché vi obbligano a restare a giocare così riperdete le vincite.
Non hanno limiti sui depositi e sui prelievi ci sono i limiti.
State lontani da questi siti vergognosi.

5. december 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Gentile Massimiliano,

Grazie per il tuo feedback. Ci dispiace che il bonus non sia apparso come previsto. Le nostre promozioni sono soggette a termini e condizioni specifici e saremo lieti di fornirti chiarimenti o assistenza. Contattaci all'indirizzo support@neon54.com.

Cordiali saluti,
Team Neon54

Bedømt til 1 ud af 5 stjerner

I requested a withdrawal on November…

I requested a withdrawal on November 20, 2025. They still say it's being processed today, November 28, 2025. I'll file a complaint with the Curacao authorities and file complaints on various platforms. Be careful and never deposit on this site.

28. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Take ages giving you your money/dont even give it!

Deposit was fast, but when i withdrew about 500€ They take ages, still waiting on my money, will maybe change my review of they end up giving me it, i have contacted customer support, and it says theyve been online recently tho without any answer from them, its been some time now since i tried to withdraw and it just says «processing», i wouldve and will play alot more on this site if they end up giving me my money, for now tho its seems like a scam

27. november 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team at support@neon54.com, and we'll do our best to resolve this as soon as possible. Best regards, The Neon54 Team

Bedømt til 5 ud af 5 stjerner

Bonna

Mi trovo bene con le spiegazioni di Caterina, e una brava🤗

10. november 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Cara Gata,
Grazie per il tuo gentile commento! Siamo felici di sapere che Caterina ti ha fornito spiegazioni chiare e utili. È bello sapere che il suo supporto ti ha lasciato un’impressione positiva.

Ti ringraziamo per il supporto e buon divertimento!
Cordiali saluti,
Il Team Neon54

Bedømt til 1 ud af 5 stjerner

Attention !!!!Ne débloque pas les…

Attention !!!!Ne débloque pas les demandes malgré mes différentes demandes, après près de 15 jours toujours en attente de recevoir mes gains, je déconseille totalement ce site de jeu.

27. oktober 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Cher Mickael,
Nous sommes désolés d’apprendre votre situation et comprenons votre frustration. Merci de contacter notre équipe d’assistance à l’adresse support@neon54.com afin qu’ils puissent examiner votre cas et vous aider directement.

Cordialement,
L’équipe Neon54

Bedømt til 5 ud af 5 stjerner

Selena este o consultantă de nota 100.

Selena este o consultantă de nota 100.

23. oktober 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dragă Cristina,

Îți mulțumim pentru mesajul tău frumos! Ne bucurăm mult să aflăm că Selena ți-a oferit o asistență excelentă și că ai avut o experiență plăcută cu echipa noastră.

Îți mulțumim pentru susținere și îți dorim mult noroc la joc!

Cu stimă,
Echipa Neon54

Bedømt til 1 ud af 5 stjerner

They dont pay aut

22. oktober 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Customer, We’re sorry to hear about your experience. Please contact us at support@neon54.com so we can assist you further. Best regards, The Neon54 Team

Bedømt til 1 ud af 5 stjerner

Llevo esperando mis retiros desde el…

Llevo esperando mis retiros desde el dia 6 y 7 de octubre y estamos ya ha 14...no aprueban ni revisan mis retiradas...pido ayuda al chat en vivo y por correo electrónico y no ponen solución...aparten añaden que ha habido retrasos.....por dios que mal casino o app no pagan

14. oktober 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Estimado Daniel,
Gracias por compartir tu experiencia. Lamentamos mucho la demora que estás enfrentando. Por favor, ponte en contacto con nuestro equipo de soporte a través de support@neon54.com para que podamos ayudarte de forma directa y prioritaria.

Atentamente,
El equipo de Neon54

Bedømt til 1 ud af 5 stjerner

Jedno z najgorszych kasyn jakie…

Jedno z najgorszych kasyn jakie odwiedziłem, tylko depozyt i zero wygranych studnia bez dna. Nie polecam

13. oktober 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Drogi Użytkowniku,
Dziękujemy za Twoją opinię. Przykro nam słyszeć, że Twoje doświadczenie nie było pozytywne. Zachęcamy do kontaktu z naszym zespołem wsparcia pod adresem support@neon54.com, abyśmy mogli przyjrzeć się sprawie i pomóc.

Z pozdrowieniami,
Zespół neon54

Bedømt til 5 ud af 5 stjerner

Neon54

Un ringraziamento per la disponibilità e cortesia nonché la professionalità dell' operatrice Giulia.

10. oktober 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Maria,
Thank you for your kind words! We're delighted to hear you appreciated the professionalism, courtesy, and helpfulness of our support agent Giulia. Feedback like yours truly motivates our team to continue delivering great service.

Happy gaming!
Best regards,
The Neon54 Team

Bedømt til 1 ud af 5 stjerner

Scam casino

This casino does not payout! Have now been waiting 8 days for a withdrawal, contacted support several times and still no payout.

25. september 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Heath,
Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating this must be. Please reach out to our dedicated support team at support@neon54.com so we can look into your case in detail and assist you further.

Best regards,
The Neon54 Team

Bedømt til 1 ud af 5 stjerner

Franchement des voleurs ils ne payent…

Franchement des voleurs ils ne payent pas vos gains trois semaine a attendre un gain de 500 euros et toujours des excuses !ils te disent qu’ils ont essayé de te faire le virement et que ça ne marche pas te remettre en attentes encore une semaine mdr !Que leurs fournisseurs a des problèmes ou autres c’est un casino de…… et vraiment pour avoir jouer beaucoup ailleurs .je n’ai jamais connu ce problème à fuir ! Dommage je ne peut pas vous montrer les images mais si vous les voulez en privé ! J’ai déposer plainte contre eux sans scrupule a bonne entendeur !

11. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

NEON54. How is this site still running I have…i

How is this site still running I have been fooled . NEON54 scum 7 days I’m still waiting for my withdrawal and PlayID I did all the bull shit that came with joining and it 800 of my winnings in there hoping it would be faster and same bullshit. I think there joined I have 1300 owes to me in winning and 0.000
Why is this still happening to hard working people and no one cares .
I don’t even know where to start I’m from Australia and this has been a big nightmare I can’t believe that they are still up and running .
I’m tired of scum ripping people off .
Go get e real job

17. september 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Jodi,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Nean54.com Team

Bedømt til 1 ud af 5 stjerner

I have sent 10 email to close my…

I have sent 10 email to close my account and they send back bullshit automated answers .it's like they hold you hostage
Do not sign up to this site
Never pays .nor do you win anything
Just another scam site
Update : they finally closed my account and paid me my money
This would be a good site .if they changed it .so people dont get so pissed off .with repeat responses !!!

20. september 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Tina,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Nean54.com Team

Bedømt til 4 ud af 5 stjerner

I loved this casino 9 business days ago and still no withdrawal processed.

Update Sept 26 2025:
Received my withdrawals - woke up to have an approval email in my inbox and paid out same day. Look, not great to wait so long, but I had received two withdrawals before this no problem. Was I skeptical and thought it was a scam? Yes. Shouldn't wait so long, but the wins were good compared to other casinos. And in the end, I received some chunky withdrawals and I appreciate this. Have changed my stars to reflect my positive experience in the end even though I contacted the casino twice per day.

Update: still no withdrawal processed after 14 business days.

I loved this casino. Until 9 business days ago. I’ve just completed my 9th business day without my withdrawal. I have 3 withdrawals waiting for a total of $2750 and I get the same excuse every time that it’s still processing. The answer slightly changed in that they found “an error” and now they’ve sent me a snippet of the T&Cs about having the right to take longer to verify my identity even though they don’t need any identity documents. I’m verified and have withdrawn twice before right after the 3 business days it says it takes for bank withdrawals. Now, going on my 10th business day. I’m super disappointed - I would have played on this casino a ton more and for a long time and now I may never see my withdrawal. So for now, 1 star. Very disappointed.

Update: still no withdrawal processed after 12th business day. I have three withdrawals waiting and I check with the live chat twice a day. My three deposits were initiated on Sept 4th, 5th and 11th. Their T&Cs say after three business days which has happened fine before - 3 business days and then it’s in my account on the 4th day. The same reasons are given that they have a high volume of withdrawal requests and mine is still in the queue to be processed - still not approved or anything. Just waiting. No other info.

4. september 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Rhys,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The neon54.com Team.

Bedømt til 1 ud af 5 stjerner

PLEASE READ THIS

PLEASE READ THIS
DO NOT AND I REPEAT TO NOT SIGN UP OR DEPOSIT

IN ALL MY YEARS I HAVE NEVER SEEN THIS LEVEL OF SCAM. THEY HAVE ZERO RESPONSIBLE GAMBLING MEASURES, AND WILL NOT SEND YOU WITHDRAWALS. THEY ARE CROOKS AND THIS CASINO SHOULD BE CLOSED PERMANENTLY. THEY IGNORE EVERY EMAIL THAT HAS ANYTHING TO DO WITH WITHDRAWAL OR ACCOUNT BAN. STAY FAR FAR AWAY DO NOT JOIN. I HAVE TONS OF PROOF

It's now been a week and a half. Vip team is a joke and they ignore. They know they are in the wrong and REFUSE to reply

11. september 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Dear Liam,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The neon54.com Team

Bedømt til 5 ud af 5 stjerner

Grazie Saara sempre cordiale e…

Grazie Saara sempre cordiale e disponibile.

2. september 2025
Uopfordret anmeldelse
neon54.com-logo

Besvarelse fra neon54.com

Gentile cliente,

Grazie mille per la recensione che ci hai inviato. Il nostro casinò apprezza molto il tuo feedback e si impegna a fornire la migliore esperienza possibile ai propri clienti!

Grazie ancora per il tempo che ci hai dedicato e per la stima che ci hai dimostrato!

neon54.com

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere