Nedbank Anmeldelser 

iam waiting on the line for almost and hour - we are 15 clients waiting in nedbank wonderpark- no counsultant available to assist - this is bad service - taking my money somewhere

Worst bank ever calling consultants and no one knows and transferring me to many departments whom, they also do not know. How come? How come, no one knows and phones ring more than 20 minutes and no one answers, mfc and nedbank. We waste money by calling you and not getting help we need and we pay for your service we not satisfied with it. I cant wait to leave this bank for good.

I called Nedbank Head office,and so far I spoke with more than 7Agents but with no Help about Homeloan Advance arrangement ad I have already paid that Advance...As soon as I finish paying thay Homeloan Im done with Nedbank,The Service is poor and when you go to the Branch they tell you to call Head office,My Question is:Who excactly must Assist?

I had a refund and it has taken 8 days for my money to reflect on my account. Even now am still waiting.
The last agent I spoke to seemed clueless and inexperienced as she told me to wait 7 days, but Nedbank says 2-3 business days for amount to reflect.
Nedbank withholds your money and they don't have decency to alert you that something is wrong on their system. They don't give a damn

Very dissatisfied! I’m not one step further than what I was! Paid$55 just to tell me I must contact customer services! This is where the problem is! It doesn’t help me! It’s impossible to contact them because they want my South African details, which I don’t have! I explained it to you! I’m a Australian citizen, and only have my passport and a Australian mobile phone! Really very dissapointed!

Nedbank at thulamahashe mpumalanga is missing up i m have been going to the brech for 3 days now. Can get any help people are just fooling around wasting my time I need my money no has a clue what's going on

Nedbank in this 2 month process double debit orders in my account. I call their call center and the untrained consultants were just moving me from one person to another person. I think is time to leave this bank

Well i have been a customer for over 40 years. It was and still is i think a good bank but of course any organisation is only as good as its weakest link and boy are there some weak links. If you are overseas then you are very vulnerable due to vagaries with approve it messages. So you cant do any transactions and if you continue to try then your account is frozen ! This happened to me last year whilst in the Uk and i had to go all over trying to find a lawyer to confirm i am who i am . They helped me this time around by saying i wouldnt have to do that but i could do a video call and answer certain questions.I was advised it takes up to 5 days for "legal" to approve . Well that was a month ago. And to chase things up you go via a call centre. Then i went to complaints - absolutely useless. I think if you are in S.A. and you can get into a branch you should be OK but i would advise if you are overseas to avoid the bank at all costs

Very Sad news to hear how Nedbank treat black businesses. Pathetic service from Nedbank Business Campus Square, Melville, Johannesburg and Business managers. Honestly speaking, how do you hold a person’s money for over 2months and not giving them an explanation as to what is going on. Is this how banks are making money out of black business that are trying to do business? Am told Nedbank froze our service provider’s business everyday account: 1243192879 with no clear explanation. and its now over 22days with no explanation. Can someone at nedbank help this business to avoid it going under water for reasons that can be avoided. The Business Banker has shown no sign or interest to help and even the customer care of Nedbank has shown a pathetic response with no willingness to help the poor business man and his money is locked in the nedbank account with no explanation. Can someone help this person. business relationship banker has not been forthcoming, this poor guy needs to be urgently assisted.

I've been banking with Nedbank for 17 years now. Lately the money app doesn't work well. Especially with international transactions. Worst bank ever it's time to move to another bank.

I went to Nedbank Kwagga Centre mall in Pretoria West.What an excellent service,from the manager to the staff.Keep up the excellent customer service.

Why cant nedbank verify your fica docs when you open an acount and only request fica docs after 3 months this is absured, now i need to wait 24 hours since yesterday for them to activate my card again imagine i have commitments i need to use my funds this weekend dololo,

worst bank ever, it's always a battle with the otps and approve-it messages. difficult to make payments. and the app is so many screen before you get to make a payment. As a business owner, I don't have time for this, I hate my bank. personal banker is also useless I am already with my 3rd one.

I have always purchased my electricity via the banking app and never had a problem. Tonight I purchase again and cannot load my electricity. I have been on the phone now with helpdesk for an hour. NO manager on duty, No team leader on duty. Complaints department is not available. They can't transfer the money back to my account, they can't assist me with anything. I understand now after 1.5 hours that the service provider should be helping me not Nedbank. Then say that on the message don't send Nedbanks number and maybe say it right away not an hour into the call.

My money app stopped working suddenly and I am unable to pay my creditors. I phone the helpdesk and they verify my details, including my cell number, and keep me on the phone forever and being unable to resolve the problem transfer me to Lifestyle Banking who go through the verification process and inform they that my cell numbers are not registered on their system. I insist on speaking with a manager who comes on, apologises for the agent telling me the cell number registered with them is one I stopped using 15 years ago and tries unsuccessfully to assist. My not insubstantial amount of airtime runs out and the call disconnects but they do not call me back. I have to go to a branch, at great inconvenience, to again explain my problem and hopefully be assisted.

I ended up paying fees for a product I never asked. Took ages to get my money back

My original request to Nedbank, to Deactivate / delink my Greenbacks subscription was on 24 March 2023.
I have followed up on at least 5 occassions and have the following reference numbers... and to date it has not been resolved! APPALLING! am not proud to say Nedbank have been my bankers for over 40 years.
14496013
14529800
14625116
14799559
67166658
14937821
I want to be refunded the subsciptions paid since my original request.

I have come to loathe banking with Nedbank. A simple bank deposit has turned into my worst nightmare. One minute on Tuesday 4 July 2023, I had R3200 solid cash then I deposited it into a Nedbank ATM. One R100 bill is returned, machine decides for some weird reason, to cancel the transaction. Up till now, I still don't have a clue wheb I'll have that money back. Of all the banks I have dealt with, Nedbank has definitely been the WORST! Stay away fron Nedbank. Save yourself the geartache of incompetence.

I am lost for words at how disappointed I am with Nedbank. I made a claim for my car and they take two weeks to process paper work, then they choose a panel beater for you and that panel beater is also slow and then they dnt want to update you coz they say everything is a third party , they didn't even give me a courtesy car extension since it was not my fault either , then the consultants dnt even try to get the matters resolved but have their defense's up on why they shouldn't further assist, treating clients as if they're doing them a favour. Dnt go for this insurance u will be frustrated the entire time with them. Worse decision I ever made was leaving outsurance to join such inconsiderate people