Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mere
Virksomheden har svaret
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mere
Virksomheden har svaret
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktoplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Fremragende
740 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Igor and our support team. Thanks for being a valued customer.
timely manner
I'm happy the issue was resolved but it took three weeks from the date of the issue to get resolution. We still lost some revenue from the processing error.
29. oktober 2024
Besvarelse fra Aloha by NCR Voyix
Hi Darla, thank you for the feedback. We will relay your message.
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
The Tech was able to reset my password…
The Tech was able to reset my password quickly.
Thank you
Mark Carter
25. oktober 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
prompt service
they were able to take care of the problem without multiple contact with me and fixed the issue quickly
16. oktober 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The support team resolved the problem…
The support team resolved the problem very quickly.
22. oktober 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Not a Business to be associated with!
Not a Business to be associated with!
NCR.com now split into 2 companies - NCR Voyix and NCR Atleos. My experience is with NCR Atleos and Cardtronics UK Ltd.
I have a premises with a Fast Cash Machine supplied by NCR and serviced by Cardtronics. Due to ongoing issues and the fact the property need maintenance, the fast cash machine needs to be removed.
Since June 2024 I have been trying to contact someone, by Phone, email and letters. When your lucky enough to speak to someone, you get a stock answer that someone will get in touch with you.
NOBODY has - I have even had to get legal involved.
They just blank you - but they have told me that the machine must remain switch on. There is no money in the machine, but it continues to Advertise for them.
So, it is now 18/10/24 and once again I am back to legal to try and get a response.
I have lost a lot of Time and Money as I booked work to be done, but can't proceed before this machine is removed.
A total Scam and not a business to be associated with.
18. oktober 2024
Uopfordret anmeldelse
Quick resolution
Quick resolution, as a reseller partner, this is always appreciated.
10. oktober 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
NCR Aloha Support
Help desk personnel are easy to contact, consistently professional and knowledgeable.
9. oktober 2024
Besvarelse fra Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Bozo had a good knowledge
Bozo had a good knowledge. He responded to my questions very professional way. He explained the issue. He was very efficient. Everything is taken care of in a very short time
9. oktober 2024
Besvarelse fra Aloha by NCR Voyix
We love hearing about exceptional experiences for our customers. We’re glad Bozo and the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Besvarelse fra Aloha by NCR Voyix
Hi Kathy, thank you for sharing your experience with us.
I ordered printer adopter so Mary send…
I ordered printer adopter so Mary send me a link to fill it up but somehow didn’t work . Today Mary send me a another link to fill it up and help me make sure everything is ok
3. oktober 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Mary and our support team. Thanks for being a valued customer.
Needed help with Aloha insight LogIn
Needed help with Aloha insight LogIn. It locked me out and was helped fast without any transfers.
23. september 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
You shipped me equipment
You shipped me equipment, I have no idea how it was addressed someone unknown at an unknown location signed for it. It wasn't me or any of my staff. I still can't find the equipment. You were hesitent even to put a trace on the package and have not located it yet.
19. september 2024
Besvarelse fra Aloha by NCR Voyix
Hi Jennifer, this is not the experience we want for our customers. We are following up on this.
I had a good experience
I had a good experience, but one of my pet peeves is getting my name wrong. My name is Sherry Wild Gun (2 words) NOT Sherry Wild!!!!!
26. september 2024
Besvarelse fra Aloha by NCR Voyix
We're sorry to hear they got your name wrong. Thanks for being a valued customer and for sharing your experience with us.
Very knowledgeable team
Very knowledgeable team. Soft spoken friendly and helpful.
18. september 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
I received an immediate response
I received an immediate response, thank you!
I emailed my issue and within no time, my issue was resolved.
13. september 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, Renee. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.