Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mere
Virksomheden har svaret
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mere
Virksomheden har svaret
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktoplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Fremragende
740 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Aloha by NCR Voyix
Hi Antonio, thanks for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
He was committed to seeing my issues…
He was committed to seeing my issues through to resolution.
3. december 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Leonel was able to assist me directly…
Leonel was able to assist me directly with my locked account.
3. december 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Leonel and our support team. Thanks for being a valued customer.
Customer service representatives are…
Customer service representatives are always extremely helpful.
2. december 2024
Besvarelse fra Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
I've NEVER given you Feedback Why are…
I've NEVER given you Feedback Why are you emailing me about Aloha?
26. november 2024
Besvarelse fra Aloha by NCR Voyix
Hi, thank you for sharing your feedback. Our team is looking into this.
Personable and Professional. A+
Rinesh called me back very quickly from my L1 experience, which was also good. He was very personable and patient while we worked through many obstacles. He was willing to research and try various things and also give me some advice as well.
21. november 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, Ted. We love hearing about exceptional experiences for our customers. We’re glad Rinesh and the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
Hi, Nick. We’re happy to hear about your great experience with Nick and our support team.
Great experience!
19. november 2024
Besvarelse fra Aloha by NCR Voyix
Hi Nevena, thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Extremely nice on the phone and the issue I called about was handled quickly. Thank you for your usual kindest attention and help; greatly appreciated.
Extremely nice on the phone and the issue I called about was handled quickly.
Thank you for your usual kindest attention and help; greatly appreciated.
10. november 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, Lamin. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Amazing
He sure went above and beyond to assist my client and me, thank you so much, what an amazing experience
12. november 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, Steph. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
Hi Amit, thanks for being a valued customer; we love hearing about the positive experience with our team.
All the follow up
22. oktober 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
George my tech took care of the issue…
George my tech took care of the issue with spacing efficiency!
10. november 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with George and our support team. Thanks for being a valued customer.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Harry and our support team. Thanks for being a valued customer.
Besvarelse fra Aloha by NCR Voyix
Hi Jesus, thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Val and our support team. Thanks for being a valued customer.
Great Support!!!
5. november 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.