Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mere
Virksomheden har svaret
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mere
Virksomheden har svaret
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktoplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Fremragende
740 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful & polite
18. september 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
PS always very helpful and kindly…
PS always very helpful and kindly sharing knowledge needed to attend issues.
12. september 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Support has been unbelievable bad
Support has been unbelievable bad, account relationships manager is very bad.
4. september 2024
Besvarelse fra Aloha by NCR Voyix
Hi Jian, this is not the experience we want for our customers. Our team is looking into this and will follow up with you.
Elizabeth M was awesome!
6. september 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Elizabeth M and our support team. Thanks for being a valued customer.
The support tech that helped me was…
The support tech that helped me was amazing. She was on top of it in secure of the problem immediately.
4. september 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Very helpful
31. august 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Thank you for assistance.
31. august 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Very quick response our
Very quick response so we can keep our business initiatives moving forward
30. august 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
The representative was knowledgable and…
The representative was knowledgable and patient. My issue was resoloved in a timely manner.
28. august 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Quick fast and easy!
28. august 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Tim and our support team. Thanks for being a valued customer.
Reason for great response
What made my experience great was the timeliness in responding to my requests for assistance and the follow through of the agent, Shairra. My problem was resolved very quickly the same day I reached out.
22. august 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Shairra and our support team. Thanks for being a valued customer.
helpful and efficient
15. august 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Besvarelse fra Aloha by NCR Voyix
Hi Tricia. Thank you for sharing your experience with us.
The NCR Voyix Team was very helpful
The NCR Voyix Team was very helpful and great in resolving our issues with the POS changes we needed made.
20. august 2024
Besvarelse fra Aloha by NCR Voyix
Glad to hear you are enjoying Aloha and it’s the right solution for your business. We appreciate having you as a customer.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.