it was great very quick only down side was told it could be upto 4hrs so wife had to have day off to pick me up but went to have breakfast and was done in an hour (not moaning it was quick lol)
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Se, hvad kunderne siger
Windscreen fitter turned up, very polite manner, had a look at the screen, and said he could repair it, which obviously would be a lot quicker than a replacement, made a really good job, my M.o.T. w... Se mere
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I was able to go through my insurance and book an appointment very quickly and easily. They had good availability and communication as they kept me updated about my appointment. They went above and be... Se mere
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Such amazing service. The guy that came to replace my windscreen today was so polite, and replaced it super quick and efficient. I also really appreciate him re-routing my dash cam wire for me, it’s t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om National Windscreens - Tamworth
Skrevet af virksomheden
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktoplysninger
Unit 12, Ariane, B79 7XF, Tamworth, Staffordshire, Storbritannien
- 01827-425-073
4,7
Fremragende
481 anmeldelser
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Besvarelse fra National Windscreens - Tamworth
We are so pleased to hear that you experienced such quick and efficient service. We truly appreciate your positive feedback!
Kept us informed of appointments and…
Kept us informed of appointments and excellent work dine
20. juli 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased to hear that we kept you informed about appointments and that you were happy with the excellent work completed. Thank you for your wonderful feedback!
I was seen in a timely manner
I was seen in a timely manner. Windscreen exchanged quickly. The two men that worked there were very helpful, friendly and informative.
25. juli 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased to hear that you were seen in a timely manner and that your windscreen was exchanged quickly. It's wonderful that our team members were very helpful, friendly, and informative!
The windscreen was replaced and the car…
The windscreen was replaced and the car was clean and cared for. I was told the task took four hours, so went to a local gym.
I was told I had been sent a text which said the job was finished (in less than two hours) !
Then I received a phone call telling me the National Windscreen business closes at 4 pm? It was 3.55pm. I called my taxi and collected the car...
Strange day.
13. juli 2026
Besvarelse fra National Windscreens - Tamworth
We appreciate you sharing your experience with us. We understand that the communication regarding the job completion time and closing hours caused some confusion. We're glad to hear your car was clean and cared for.
Besvarelse fra National Windscreens - Tamworth
We are so pleased to hear that you found our service to be efficient and hassle-free. We truly appreciate your positive feedback!
Besvarelse fra National Windscreens - Tamworth
We are so pleased to hear that you found our team to be very professional and courteous. We truly appreciate your kind words.
The service was first class
The service was first class, prompt and the staff went above and beyond. I had a permit on my old screen that I couldn't remove and thought I would have to order a new one,when I collected my car they had kindly taken it off and put it on my new screen.
9. juli 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased to hear about your first-class experience! It's wonderful that our service was prompt and that our staff went above and beyond to assist you with your permit. Thank you for your kind words.
Quality repair
Quality repair, fast turnaround at workshop only let down by late correction of error concerning appointment time.
8. juli 2026
Besvarelse fra National Windscreens - Tamworth
We're glad to hear about the quality repair and fast turnaround. We sincerely apologize for the error regarding the appointment time and any inconvenience it caused.
Besvarelse fra National Windscreens - Tamworth
We're so pleased to hear that our staff was helpful and that everything was on time. Thank you for your kind feedback!
Amazing experience
Amazing experience, they made me at ease with every stage of the process, unfortunately my technician was poorly and asked if I could go to the nearest branch, which I happily did, amazing service when I got there, wouldn’t recommend anyone else.
2. juli 2026
Besvarelse fra National Windscreens - Tamworth
We are so happy to hear about your amazing experience and that we made you feel at ease. We truly appreciate your understanding and willingness to visit another branch. We are glad our service met your expectations.
The guy that turned up to do the job…
The guy that turned up to do the job was amazing great quality of workmanship and very helpful ...would totally recommend
24. juni 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased you were happy with the quality of workmanship and found our team member very helpful. Thank you for your kind recommendation!
Excellent service
Very easy to make an appointment. Staff were very friendly. New windscreen took less than an hour to fit. Very impressed.
26. juni 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased you found it easy to make an appointment and that our staff was friendly. We appreciate your kind words about the quick windscreen fitting!
Friendly
Friendly, courteous staff who completed the job well within time given. Very good job, very pleased .
26. juni 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased you found our staff friendly and courteous, and that the job was completed well within the given time. Thank you for your kind words!
Besvarelse fra National Windscreens - Tamworth
We're so pleased you experienced our great communication and fast turnaround. Thank you!
Great guy who showed up
Great guy who showed up. On time - no messing and got the job bang on! Top service.
12. juni 2026
Besvarelse fra National Windscreens - Tamworth
We're so glad our team member was on time and completed the job perfectly. Thank you for your kind words!
Good Experience
Easy experience and fixed quickly so i didnt need to wait for long. Thanks
10. april 2026
Besvarelse fra National Windscreens - Tamworth
We're so glad you had an easy experience and we could fix things quickly for you. Thank you!
Staff were polite and friendly and…
Staff were polite and friendly and windscreen was fixed before promised time.
18. maj 2026
Besvarelse fra National Windscreens - Tamworth
We're so pleased our staff was polite and friendly, and we fixed your windscreen quickly. Thank you!
Efficiency Kings👌
Great service from the guy's at the Tamworth branch. Prepared myself for a two hour wait but they were really efficient and got my replacement done on 45 mins.
They even went to the trouble of removing a camera bracket off the damaged windscreen (which i couldn't do) & stuck it to the new one. Awesome job.
21. maj 2026
Besvarelse fra National Windscreens - Tamworth
We appreciate your positive feedback! We're delighted to hear that our team provided such efficient service and went the extra mile with your camera bracket. Thank you for sharing your experience.
Besvarelse fra National Windscreens - Tamworth
We're so glad you found our service fast and friendly. We appreciate your kind words!
I found out a couple of days after my…
I found out a couple of days after my windscreen replacement that my screen washers had not been re- connected and I struggled to get hold of anyone at National Windscreens but managed to get a neighbour to fix it for me
18. maj 2026
Besvarelse fra National Windscreens - Tamworth
We are sorry to hear about the issue with your screen washers and the difficulty you experienced reaching us. We are reviewing our procedures to prevent this.
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