National Windscreens - Nottingham Anmeldelser 

743
•
TrustScore 4.5 ud af 5

4,5

Unit C2, Crossgate Drive, NG2 1LW Nottingham, Nottinghamshire, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Replacement windscreen. Professionally done and great Comms. Used the branch in Nottingham through insurance. Has to be said, Aiden is a credit to the company who could not have been more courteous a... Se mere

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Bedømt til 5 ud af 5 stjerner

National Windscreens in Nottingham replaced my windscreen and I had my car back in 4 hours with all driver’s aid systems calibrated and working. Excellent service. Staff were helpful and friendly.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The fitting was on time and completed efficiently. Would have liked it done sooner but realise thats not always possible.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Car was booked in for windscreen replacement by insurer. Needed DAS calibration afterwards. Arrived at 8.30 as instructed , took 2 hours exactly. On return of car DAS system didn’t appear to be worki... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Automekaniker
  2. også i
  3. Autoværksted
  4. Bilrudeværksted

Om National Windscreens - Nottingham

Skrevet af virksomheden

We are here to help.

National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.

Treating Customers Fairly

Protecting the interests of our customers at every stage.

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.

Contact Centre Employees

Putting safety first

Our promise to customers

We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.

ADAS Car

National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.

Contact us

National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.

We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.

We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.

National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.


Kontaktoplysninger

  • Unit C2, Crossgate Drive, NG2 1LW, Nottingham, Nottinghamshire, Storbritannien

  • 0115-882-0454

4,5

Fremragende

TrustScore 4.5 ud af 5

743 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(743)

21.833 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Quickly booked in

Quickly booked in . Updated on the day with times etc Extremely pleasant staff , really lovely happy guys. Cant fault the service at all 5*

18. december 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that booking was quick and that you were updated. It's great to know you found our staff pleasant and that you can't fault our service. We appreciate your 5-star review!

Bedømt til 5 ud af 5 stjerner

Highly recommend this company

Highly recommend this company. Excellent, professional and friendly service.

10. december 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We appreciate you sharing! We are so glad to hear you highly recommend our company and that you found our service excellent, professional, and friendly.

Bedømt til 5 ud af 5 stjerner

Great service throughout

After the first screen crack fix didnt hold, i rang up, quick to answer and find all the details, explained everything needed and new windscreen process, gave an early lead time, on the day of install Advisor rang in the morning to give afternoon eta, he was very professional, polite and informative even in the torrential rain. Cant fault the whole process.

15. december 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We appreciate you sharing your experience. We're happy to hear that we answered quickly, explained the process clearly, and provided a prompt lead time. It's great to know the advisor was professional, polite, and informative during the installation.

Bedømt til 5 ud af 5 stjerner

All went well and swiftly

All went well and swiftly
No complaints, well done

6. december 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that everything went well and swiftly! Thank you for your positive feedback; we appreciate it.

Bedømt til 5 ud af 5 stjerner

Great service

Great service, all explained and a prompt call to let me know it was ready

11. december 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We appreciate you sharing your experience! We're so glad to hear that you received great service with clear explanations and a timely notification.

Bedømt til 5 ud af 5 stjerner

Good communication and quick…

Good communication and quick appointment time. Very pleased.

2. december 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that you were pleased with our communication and quick appointment time. Thank you for your positive feedback!

Bedømt til 1 ud af 5 stjerner

Can’t fault customer service and…

Can’t fault customer service and organisation, but the clown who fit the screen TWICE really needs to think about another career! 3rd time lucky with a different fitter tomorrow so fingers crossed!!

29. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We appreciate your feedback and apologize that the screen fitting didn't meet expectations. We're addressing this to ensure a better experience tomorrow. Thanks for your patience.

Bedømt til 5 ud af 5 stjerner

The glass was ordered specific to my…

The glass was ordered specific to my car, and within a few days it was fixed. The technician arrived when he said he would and did a very good job, can’t tell the difference from before! Very satisfied

29. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that the glass replacement met your expectations! It's great to know the technician was on time and the work was completed to a high standard. Thank you for your positive feedback!

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Great job

21. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that you had a great experience with our customer service. Thank you for your positive feedback; we appreciate it.

Bedømt til 1 ud af 5 stjerner

As per previous review

As per previous review
Very disappointed

25. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We regret that your experience was disappointing. We appreciate your feedback and we'll look into this.

Bedømt til 5 ud af 5 stjerner

Happy with service

Staff were helpful on arrival, time given when it would be ready , repair completed on said time, all went smooth.
Manager vehicle handover on collection was very well explained and really polite.
Thanks

20. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that our staff was helpful and the repair was completed on time. We appreciate your positive feedback regarding the vehicle handover. Thank you!

Bedømt til 5 ud af 5 stjerner

Excellent service throughout

Excellent service throughout. Easy booking, drop-off and collection all within the specified time frame. Communication super. Quality of work first class.

24. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that you found our service excellent from start to finish. We appreciate your positive feedback regarding the easy booking, drop-off, collection, communication, and quality of work. Thank you!

Bedømt til 5 ud af 5 stjerner

Was really easy to deal with

Was really easy to deal with, booked an appointment and they came to my home. Window was fitted within 45mins. Excellent service.

19. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that your experience was easy and convenient. It's great to know the window was fitted quickly and to your satisfaction. Thank you for your positive feedback!

Bedømt til 5 ud af 5 stjerner

Quick and easy

17. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

Bedømt til 5 ud af 5 stjerner

Good service thank you

Good service thank you

8. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We appreciate you sharing. We are so happy you were pleased with our good service, and we thank you very much!

Bedømt til 5 ud af 5 stjerner

Very polite

Very polite, explained everything completed within the time they said.

6. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that you found our team polite and that we completed the work within the estimated timeframe. Thank you for your positive feedback!

Bedømt til 5 ud af 5 stjerner

Quick

Was fast and staff where very polite

4. november 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We appreciate you sharing your experience! We are so happy you were pleased with our fast and polite service.

Bedømt til 5 ud af 5 stjerner

Great services

Very easy experience from start to finish, from the receptionist to the window fitter all very professional .

29. oktober 2025
National Windscreens - Nottingham-logo

Besvarelse fra National Windscreens - Nottingham

We're happy to hear that your experience was easy and professional, from the initial contact to the completion of the job. Thank you for your positive feedback!

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