لقد تعاملت مع خدمة العملاء من خلال الشات موظفة اسمها (Mariia Podvadtsiatnyk) بصراحة قمة في الاحترام والتعاون وسعة الصدر والفهم الكامل لطبيعة عملها وطبيعة المشكلة، وتم حل المشكلة من خلالها في اقل من... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
لقد تعاملت مع خدمة العملاء من خلال الشات موظفة اسمها (Mariia Podvadtsiatnyk) بصراحة قمة في الاحترام والتعاون وسعة الصدر والفهم الكامل لطبيعة عملها وطبيعة المشكلة، وتم حل المشكلة من خلالها في اقل من... Se mere
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My cancelled booking covered four passengers and cost SAR 2,486.17. Flynas confirmed in writing that the refund funds had been transferred, but more than one month later, Mytickets has still not... Se mere
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DO NOT BOOK HERE! It's cheap but it will stress you. I booked here for a flight with porter airlines and when I checked the PNR/Confirmation Number on the airlines' website it automatically cancelled.... Se mere
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LAST NOVEMBER 13, 2025, MY FRIEND OF MINE BOOKED A TICKET FOR ME IN Myticket.ae AND THAT DAY, WHEN SHE SHOW IT TO ME THE TICKET THERES A MISTAKE IN MY NAME AND NEED TO CHANGE IT, SO WE DECIDEDTO FILE... Se mere
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يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً. بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم. اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, Estland
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My experience with Myticket.ae has been extremely disappointing. Their customer service is very slow and unresponsive—I sent multiple emails regarding a refund and received no reply. The only way to get any response was by calling them repeatedly. Its more than month now, still no update on my refund. I would not recommend purchasing tickets from this website.
Updating this review to let everyone knows refund is still not happening till date. Only update you will get after follow is very generic. It seems this company is grabbing the opportunity airlines will not disclose to customer the status since I got this ticket this agency. Feedback for 2 months technical issue from airlines.. Seriously??
Never ever trust this site..
1/5
As expected, I will receive quick update the moment I post review here.
However, I would like to highlight a clear inconsistency in the information provided. In your earlier response, it was explicitly stated that the flight was cancelled by the airline due to prior tensions. In contrast, the feedback I received from your finance team claims that the cancellation was initiated by me, which has consequently reduced the refund amount.
This discrepancy is concerning. Misrepresenting the reason for cancellation directly impacts the refund I am entitled to, and I would appreciate a transparent and consistent explanation.
Could you please clarify which version is accurate and ensure that the refund is processed accordingly?

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Hello everyone ,
Im writing this to make inform you that mutickets.ae one of the worst flight agency you can deal with them , they gave invalid information and no trust , taking alot to do refund and with no supportive , professional customer service unit, really its a very bad experience and not recommended to deal with such company ,
This is the 2nd time to write this review but this based on real experience as i still facing issue with them till now ,
Update ;
As i mentioned flynas snaps shared from their system showing that amount refund to you since 9 match for both tickets , also 1st ticket refunded partially

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Honestly the worst experience I’ve ever had with a travel agency.
I booked a flight through them (Order: GGU95S4G), and from start to finish it was just frustration. I was passed around between multiple customer service agents, some of whom literally hung up mid-conversation. No one took responsibility, and I kept getting different answers every time I reached out.
There’s zero sense of trust or proper supervision in how they handle customers. It felt like no one actually cared about solving the issue.
I’m asking for a full refund and compensation for the time, stress, and overall terrible experience.
Would not recommend at all.

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Worst website to book your ticket ever. Worst customer service ever. It is a scam. Please don't book with them they are the worst and they exist to steal your money only. I have booked a ticket got the flexible ticket to be able to change the dates without any fares but they were asking double the price of the original ticket. Customer service hanging in customers faces, being rude and not speaking properly. This is just a big SCAM fake website. Don't Trust it.

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Please share again on correct e-mail/SMS TXT address as confirmation mail is not received yet
I received initial booking number(T687HX3Z) on website on mytickets.ae website and ticket fees deducted but still PNR not received and confirmation mail not received and am unable to check booking on airlines website,

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Bad and disaster since I paid I can’t manage my book g by acceding to site while I click on mange my booking to amend my fight due to sick emergency I have certificate I can’t even access the page. I can’t call take international number I’m waiting more credit . The email they don’t respond

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واجهت مشكله في تسجيل وصول الكتروني وساعدتني Hrytsan Natalii بشكل كبير اشكرها جدا لحسن السلوك والصبر ارجو ترقيتها للافضل وشكرا

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Cancellation email sent after the flight date - WOWW
Across the GCC, airlines and travel agencies are supporting stranded passengers during this difficult situation ( WAR). Unfortunately, Mytickets appears to be doing the opposite by refusing a refund for a flight that was cancelled due to the war situation, which was completely beyond the passenger’s control.
Worst response ever . Please dont book from this site ever.
This was not a voluntary cancellation from my side. I was stranded in Riyadh, incurred additional hotel expenses, and had to travel back to the UAE by bus after a long and exhausting journey.

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Waste site don't buy tickets from this site.
They will cheat you 101% sure

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PNR: CLSXU0PS
I am writing to express my serious dissatisfaction with the customer service I experienced regarding my booking (PNR: CLSXU0PS).
For several days, I attempted to contact customer support through phone calls and emails concerning a minor issue involving a missing last name on my ticket. Despite the urgency of my upcoming travel date, I received no meaningful response, no proper assistance, and no timely support. The complete lack of communication during such a time-sensitive matter was extremely frustrating and unprofessional.
Because the issue was not resolved and my departure date was approaching, I was forced to cancel my ticket and purchase a new one to avoid travel complications. This resulted in additional financial loss and unnecessary stress, all due to the absence of responsive customer support for what should have been a simple correction.
I have submitted a refund request and expect it to be processed promptly and in full. Given the circumstances and the failure to provide adequate assistance, I believe a fair and timely refund is the minimum appropriate resolution.
I sincerely hope the company reviews its customer support system to prevent other customers from experiencing similar situations.
thank you.

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حبيت المصداقيه و رد السريع مباشره اول مره اتعامل مع ماي فلايت اشكرهم على حسن التعامل.
I appreciated their honesty and quick response. This was my first time dealing with MyFlight, and I thank them for their excellent service.

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I would strongly advise others to think carefully before booking through mytickets.ae.
I requested a refund almost a month ago after the airline rerouted my flights due to the geopolitical situation in Iran. Because of the new route, I had to cancel the trip. This was not a last-minute change, it was due to circumstances outside my control.
Since submitting the refund request, I’ve received no real progress or clear answer. Each time I contact support, I’m told to “wait” first it could take a week, then two weeks, then up to months. There has been no transparency, no updates, and no accountability.
What made the situation even more frustrating is that I asked them to cancel my return ticket a full week before the flight. Despite this, the ticket was never cancelled and I even received a check-in email. When I contacted them, they simply said they don’t know what happened, which is unacceptable, as cancelling the booking was their responsibility.
This experience has been extremely disappointing. Cheap prices don’t mean much if customer service disappears when you need help.
I would not recommend booking through them.

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I am extremely disappointed with the service I received regarding my cancelled flight with booking ID JTLG5MCX scheduled for 19/12/2025. The airline cancelled the flight due to bad weather, which I completely understand. However, it has now been over two months and I still have not received my refund.
I have contacted customer support multiple times, but the responses were not satisfactory. On one occasion, a customer service representative even disconnected the call without giving me a proper explanation. I was honestly shocked by this unprofessional behavior.
Today, I was informed that my refund will be credited within 10 business days. After waiting this long and receiving unclear communication, it is difficult to feel confident that this timeline will be followed.
The delay in processing refunds and the poor customer service experience have been very frustrating. Customers deserve clear communication, respectful treatment, and timely resolutions especially when the cancellation was not their fault.
I sincerely hope the company improves its customer service standards and refund process so that other customers do not have to go through a similar experience.

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I would like to sincerely thank Hrytsan Nataliia for her outstanding support with my flight issue. She was extremely professional, patient, and responsive throughout the entire process.
She handled everything efficiently, explained the details clearly, and made sure my concern was resolved smoothly. Her communication was excellent, and she truly cared about helping me.
I highly recommend her services to anyone needing assistance. Thank you again for the great support!

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هذا الموقع فيه غرر ومخادعة للمسافر
وهو أن التطبيق أعطاني أرخص الجوزات، ولكن عند إتمام العملية وإدخال البيانات تفاجأت أن عملية الدفع عبر فيزا ومدى وابل باي ب ١٢٣ ريال
ولم يبين ذلك قبل البدء بالخطوات، ثم لما أتممت الشراء احتسب علي مبلغ إضافي رسوم ٣٦ ريال فأصبح المجموع ١٥٠ ريال،
المفترض يبين ذلك مسبقا قبل البدء بالخطوات وضياع الوقت في التعبئة.
وكذلك البنوك تأخذ ٣٦ ريال على عملية الدفع لهذه الشركة، فهي في الحقيقة ليست رخيصة
تجربة سيئة لا أنصح بالتعامل معهم.

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I usually use mytickets.ae as they have very good prices and you can book in few minutes
Always happy to deal with 👏🏽keep up

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