Sandra was very helpful with booking 1-1 with pensions. I explained i was having issues with setting password and i emailed team for support. Sandra sent email i can reset my password which i tried. I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Telephone call to ask for support around AVC deductions from salary, where I had made an error resulting in a larger amount than expected taken from salary. The gentleman was polite, listened and was... Se mere
Virksomheden har svaret
Today, I called Money Matters for support and had a great experience. The lady I spoke to was professional, calm and very helpful. She listened carefully and explained everything clearly, especially... Se mere
Virksomheden har svaret
I used the 'text chat' with Sandra today, for some questions regarding an AVC that I have recently taken out. My experience was nothing but positive. I got immediate assistance. Sandra was professiona... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Kontaktoplysninger
First Floor, 5 Fleet Place, EC4M 7RD, London, Storbritannien
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Fremragende
326 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful pension advice.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Excellent easy to understand…
Excellent easy to understand presentation
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Besvarelse fra my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very informative advice and support
Very informative advice and support
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Besvarelse fra my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Very informative and clear webinar
Very informative and clear webinar. Thank you gave me last lost to think about
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
I had occasion to speak with Kelsey…
I had occasion to speak with Kelsey from MM. She was friendly, helpful and informative. Nothing was a problem. Well done Kelsey, your interaction gave me faith in Money Matters for the future.
26. maj 2026
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Advice on AVCs & pension
Kelsey was very knowledgeble regarding my AVC & pension for voluntary redundancy & gave me much needed advice which has been lacking from my employer.
2. juni 2026
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Happy customer
The customer consultant was very knowledgeable and polite. Highly recommended
2. juni 2026
Besvarelse fra my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Sandra was so helpful…
Sandra was so helpful and made a very stressful time sorting my lead up to retirement a much easier experience than I expected.
1. juni 2026
Besvarelse fra my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Excellent customer service
I phoned the customer support line for advice regarding an online application I was making. I spoke to Kirstie who was polite and professional. She listened to my questions and sorted out my issue quickly. She also set up further support to ensure I was making an informed choice regarding my pension.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
It was simple
It was simple, Katie was immediately able to advise me and set up an appointment with a specialist pensions advisor. Bosh, done. Thanks.
26. maj 2026
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Great Customer Service
Spoke to Nirin who answered all my queries and explained everything very well.
26. maj 2026
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Lady i spoke to was very helpful.
Lady i spoke to was very helpful.
She guided me through my problems with help and kindness
26. maj 2026
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
My experience was great
My experience was great. I was listened to and questions I had were answered with confidence. I was also offered to be booked in to have a consultation with the team for further guidance on my pension that was arranged.
So yes I am a happy customer.
26. maj 2026
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Great service
Great, efficient, professional service. Dealt with my problem in a speedy and friendly manner. Would definitely recommend!
26. maj 2026
Besvarelse fra my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.