I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Se mere
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Se mere
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Kontaktoplysninger
Storbritannien
- help@myjewellerystory.uk
- myjs.com
4,5
Fremragende
984 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still waiting after three weeks
Still waiting after three weeks, tracking says that they are with the post office, and they thrive on incompetence.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra My Jewellery Story
Hi Lola,
We’re really sorry to hear that you’re still waiting for your order after three weeks. We completely understand how frustrating this must be, especially when the tracking shows that your parcel is with the post office but hasn’t been delivered.
We’d really like the opportunity to look into this further and see how we can assist. If you’ve already been in contact with our Customer Care team, we’re happy to pick this up and investigate the delivery status again.
Please email us at help@myjewellerystory.uk
with your order number and details, and we’ll be more than happy to review this for you and work towards a resolution.
Kind regards,
Erika
MYJS Customer Care
Outstanding quality & impressive company
Outstanding quality of jewelry
Price is incredibly low
Personalized emails from company thanking you
Love my sparkly earring!!
Bought over 2 years ago & earring look the same !!
24. juni 2026
I liked how prompt the company was in…
I liked how prompt the company was in letting me know when my order would arrive, and the steps involved to make it happen in a certain time frame, which it did.
I am more than satisfied with
the entire transaction.
Thank you.
21. juni 2026
Great Customer Service
When I received my highly anticipated earrings they were both damaged. The hoops were broken and twisted and I was very disappointed. I contacted customer service and they responded immediately and said they would get back to me with a resolution. Within hours they contacted me again and told me they were sorry for my experience and would send out a new set of earrings immediately. This is what I call excellent customer service. I would buy from them again because they made me feel like I can trust them.
6. juli 2026
Quick delivery
I was skeptical about ordering something from so far away because I’ve had bad experiences in the past.The earrings I ordered arrived, well packed and in just a short time
They are just as beautiful as the picture.
19. juni 2026
Exquisite Earrings....Simply Beautiful.
The earrings I purchased have all been exquisitly made with beautiful stones and great craftmanship. In addition, I had a question about a delivery and the response was immediate, informative and kind.
17. juni 2026
My ring is beautiful and I really…
My ring is beautiful and I really appreciated the free earrings with my first order. I am wearing them all now! Quality is great! Will definitely order again!!
17. juni 2026
I'm love the quality !
1. juni 2026
My earrings arrived intact and each…
My earrings arrived intact and each pair inside a nice little pouch to keep them in. I didn't expect that. It was a nice surprise. The earrings look and fit great. Thank you.
31. maj 2026
Great quality
Great quality, Great prices - I have ordered twice and been very happy with everything I've ordered.
31. maj 2026
Absolutely love the earrings
Absolutely love the earrings, their high quality, rich colors, and prompt delivery!
22. maj 2026
I purchased earrings
I purchased earrings. They did not look like the ones advertised. Customer service is terrible and trying to make a return is difficult
26. maj 2026
Besvarelse fra My Jewellery Story
Hi Julie,
We're sorry to hear this. We've replied to your message and are happy to assist with your return.
It appears the incorrect return form may have been used, so we've reached out to help complete the correct US return form and provide the appropriate return instructions.
Kind regards,
Erika
MYJS Customer Care
Great product!
I have ordered over a dozen pairs of the Bella earrings and find them to be good quality. I get so many compliments on the various colors, and lots of my friends have now ordered them, as well.
26. maj 2026
Quality and size was perfecto!
19. maj 2026
Love your jewelry!!
19. maj 2026
I like this store,I will recommend for…
I like this store,I will recommend for all my friends! Thanks!
29. april 2026
Sollte ein Geschenk sein
Sollte ein Geschenk sein. Ärgerlich, dass das Preisetikett nicht zu entfernen war, ohne Klebstoffspuren zu hinterlassen. Das müsste doch auch anders möglich sein.
21. maj 2026
Uopfordret anmeldelse
I have purchased 4 pairs of6mm earrings…
I have purchased 4 pairs of6mm earrings beautifully made dxcellnt service
How ever I of the jewels has come out of backing I emailed customer er services to ask what glue they recommended to reattach jewel to backing but no response very disappointing
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra My Jewellery Story
Hi Jacqueline,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We’d really love the opportunity to learn more about the issue and assist you further. We’ve checked our inbox but unfortunately have not been able to locate your email.
We’d be more than happy to help with a replacement for the affected earrings. Please kindly inform us your order details so we can look into this for you as soon as possible.
We look forward to hearing from you and resolving this for you.
Kind regards,
MYJS Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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