INNOVO Anmeldelser 

I purchased the set an it was not working properly then stopped working altogether after wearing the shorts 10 times. I really felt that this program works but when I tried to replace the product (within 30 days) I never received a reply or return label. I reached out to customer service via email 9 times (there is no number to call).
I am out over $500 for a product that doesn't work.

took awhile but I am leak free now!

I appreciate being able to do this treatment at home on my own schedule! I am seeing improvement now that I got shorts the right size. I had to get a few pair replaced after error messages, but the company was very good about sending me replacements.

Nul !! Le premier ne fonctionnait pas ! Le second a fonctionné 2 fois !!!!!!!

Not only has it helped my stress incontience but continues to help with back pain.

I was unable to use due to hip replacement
I sent it back
Was very disappointed
I really wanted to use it

Nicole S has been very helpful and caring when I have had questions and concerns about my Innovo

All good so far.

There was a problem with getting the right fit in shorts, but I now have the right fit now and am hoping for good results, your customer service was a great help to me in resolving the correct fit for me. Thank you,

Everything was well done. I‘m completely satisfied.

I ordered my first pair of INNOVO shorts back in April. After just a few times using them (correctly, by the way), they stopped working. After jumping through all of the seller's hoops and returning the shorts, the seller sent me a second pair several weeks later (which is why I gave two stars instead of just one). However, the second pair also stopped working after using them just a few times (correctly). What's the deal? My husband told me not to bother trying to get the second pair replaced because of all the stress doing it the first time. So, I just took the multi-hundred dollar loss. So disappointed. These shorts could have been a great help.

Brilliant service and helpful in every way which made it easy for me to send it back

I use the wrap and needed new pads. The order came quickly, and the cost is very reasonable. I am trying to stay "at it" and do my 5x per week. It's a commitment, but after 2 weeks I already see improvements.

This company is excellent very quick nothing to much trouble wonderful service
Very pleased with the service couldn't have asked for a better service thankyou iii

CUSTOMER SUPPORT BY NICHOLE WAS OUTSTANDING

My Innovo shorts worked for 35 sessions and then would not. The error message saying various electrodes Not working.
I contacted Innovo, they told me to use more spray, check connectivity. Eventually, after I bought more conductive spray and a lot of emails, I had to return my shorts and once Innovo had received them and checked them, they sent me another pair. Obviously, I had missed a month of Innovo sesssions. The second pair of shorts worked for 2 sessions and then same “error “ messages. After more tedious emails I had to send back. This time Innovo sent me 2 leg wraps, cos they said I was between sizes, this would be a better fit for me.
My husband had brain haemorrhage and life interfered and so I only got 2leg wraps out this month. I had noticed a deterioration,eg losing wee when sneezing or laughing or coughing. I realised that although I had only done those 35 sessions they had really improved my stress incontinence.
Now after 6 sessions, these ‘new’ leg wraps , which are really difficult to put on correctly, are starting to say;” error electrode”. I am dreading having to go through all the time consuming emailing, postage , cost, waiting for replacements etc and no guarantee that it won’t go wrong again in a couple of months.
Innovo is expensive and having investigated other methods to improve stress incontinence , I know that you have to maintain. So you will have to use Innovo maybe yearly.

customer service very knowlegable and helpful

Nicole was very helpful and had genuine concern for my problem, nice person to deal with.

Very good service

There was an issue with the shorts and replacement at no cost was easy. I received a mailing label to return the defective ones and received a new pair quickly.