I cannot say enough wonderful things about the incredible team at myhomecare. Recently, I experienced a frightening medical episode, and my carers Gilbert and Linet handled the situation with the u... Se mere
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Se, hvad kunderne siger
They refuse to answer emails, change the amount of time that the Council has allotted without warning or explanation, send very aggressive carers, many carers have absolutely no interest in their clie... Se mere
All I require are morning newspapers . Today the Carer did not bring the right papers and was two hours late. I gave her £10 to pay for the newspapers and cause I had no change she threw the money at... Se mere
I have been with your company just two weeks now and on three occasions the brakes on my commode have not been reapplied, after moving the commode from the lounge to the bedroom in the evening. This... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We offer care and support in your own home. Providing personal care, medication management, meal preparation, light domestic duties, befriending, escorting to appointments and running errands. We look after clients from age 18 and above with a range of health or age related conditions. We will help you stay safe, well and independent in your own home for as long as possible.
Kontaktoplysninger
The Royal, 1st Floor, 1 Front Street, DH9 0JQ, Stanley, Storbritannien
- 0330 041 548
- info@myhomecare.co.uk
- myhomecare.co.uk
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Working in my homecare assistant has…
Working in my homecare assistant has been a wonderful experience. The team collaboration is been top notch. I have learnt a lot this past few years I have been working at MyHomeCare. I give kudos to the management team and their immerse leadership skills, they are amazing.
MyHomecare stands out as one of the…
MyHomecare stands out as one of the premier home care providers in the UK, consistently earning acclaim for its exceptional services and commitment to excellence. Here's a comprehensive review highlighting why MyHomecare is regarded as one of the best in the industry:
1. **Comprehensive Range of Services:** MyHomecare offers a wide array of services tailored to meet the diverse needs of clients, including personal care, companionship, medication management, dementia care, palliative care, and more. Their comprehensive approach ensures that clients receive personalized support that aligns with their unique preferences and requirements.
2. **Highly Trained and Compassionate Staff:** MyHomecare prides itself on its team of highly trained and compassionate caregivers who are dedicated to providing top-notch care to clients. From skilled nurses to friendly companions, MyHomecare's staff members undergo rigorous training and adhere to strict standards of professionalism, ensuring that clients receive the highest quality of care with warmth and empathy.
3. **Client-Centered Approach:** MyHomecare prioritizes the well-being and satisfaction of its clients above all else. They take the time to understand each client's individual needs, preferences, and goals, tailoring their services accordingly to ensure a personalized and meaningful experience. Whether it's assisting with daily tasks, providing companionship, or coordinating with healthcare professionals, MyHomecare goes above and beyond to meet the unique needs of each client.
4. **Commitment to Excellence:** MyHomecare is committed to maintaining the highest standards of excellence in all aspects of its operations. From meticulous caregiver selection and training to stringent quality assurance measures, MyHomecare continuously strives for excellence to ensure that clients receive nothing but the best care possible. This unwavering commitment to quality has earned MyHomecare a stellar reputation and the trust of countless clients and their families.
5. **Transparent Communication and Accountability:** MyHomecare places a strong emphasis on transparent communication and accountability, fostering trust and confidence among clients and their families. They provide regular updates on the care provided, encourage open dialogue with clients and their loved ones, and welcome feedback to continuously improve their services. This transparent approach ensures that clients and their families are always informed and involved in the care process.
6. **Flexible and Responsive Care:** MyHomecare understands that the needs of clients may evolve over time, and they remain flexible and responsive to accommodate any changes. Whether it's adjusting care plans, accommodating special requests, or addressing unexpected challenges, MyHomecare demonstrates flexibility and adaptability to ensure that clients receive the support they need, when they need it.
Overall, MyHomecare stands out as a beacon of excellence in the home care industry, consistently delivering exceptional services with compassion, professionalism, and a steadfast commitment to client satisfaction. With its comprehensive range of services, highly trained staff, client-centered approach, commitment to excellence, transparent communication, and flexibility, MyHomecare sets the standard for excellence in home care in the UK.
Working as a support worker at…
Working as a support worker at Myhomecare has been a truly fulfilling and rewarding experience, and I am delighted to share my glowing review of this exceptional establishment.
From the moment I joined the team at Myhomecare, I was struck by the unwavering dedication to providing compassionate care to each and every resident. The atmosphere exudes warmth and positivity, creating a welcoming environment where residents and staff alike feel valued and supported.
One of the standout features of Myhomecare is the emphasis placed on person-centered care. Every resident is treated as an individual with unique needs, preferences, and life stories. As support workers, we are encouraged to build meaningful connections with residents, taking the time to listen, understand, and cater to their specific requirements. This personalized approach not only enhances the quality of care but also fosters a sense of dignity and empowerment among residents.
The leadership team at Myhomecare sets a shining example of excellence in management. They are approachable, supportive, and dedicated to creating a positive work environment where staff can thrive. Regular training and development opportunities are provided to ensure that care support workers are equipped with the skills and knowledge needed to deliver the highest standard of care.
Furthermore, the sense of camaraderie among staff members is truly remarkable. Collaboration and teamwork are at the heart of everything we do, allowing us to work together seamlessly to meet the needs of our residents. Whether it's assisting with personal care tasks, organizing engaging activities, or simply providing companionship and emotional support, every member of the team plays a vital role in creating a nurturing and supportive community.
Best place to work
Best place to work. My Homecare is a place where the right of service users and employees are protected and hold in high esteem.
My Homecare is very organised
My Homecare is very organised, with understanding and helpful management who are ready to go out of their way to support staff.
Myhomecare supported living Stanley is…
Myhomecare supported living Stanley is a standout example of a company in its commitment to empathy, staff retention, work-life balance, and service delivery to service users. The company ensures employees are dedicated to delivering top-notch service and employees are always up to date with trainings. This dedication is complemented by a work-life balance approach that allows employees to excel professionally while maintaining fulfilling personal lives. Overall, the company sets a high standard for success, prioritizing both employee well-being and exceptional service delivery and care to service user.
Administration very fantastic
Administration very fantastic
Adequate attention given to clients
Friendly environment
Company Reputation
A company with service oriented goals, dedicated to giving client optimum value for money.
Maintains open door policy and forbids discrimination.
Without any hesitation
Without any hesitation, or any back and forth, My Homecare (Durham) is the best company I have ever worked with. I have worked in some great companies but the level of professionalism and commitment to the welfare and wellbeing of the clients, staff and the general public is top notch. It doesn’t matter if you’re a Support Worker, Care assistant, Dom care worker etc, you can’t start work without undergoing the core training and pass the essential courses outlined to develop your skills and improve your knowledge about your duties. Issues over payroll and shifts get sorted promptly and without any aggravation. My manager, in person of Alan, is a wonderful reasonable man that makes the job easier. When situations arise, he’s always available to help staff readily, without compromising the interests of the company. I don’t think you will ever find flexibility elsewhere better than with my Homecare. The Director is approachable, always smiling, responds to mails in time… A vivid example of how lovely these people are, during the last bus strikes, directors and managers had to connect staffs who’s got no cars to other people just to reduce stress and inconveniences. Most companies don’t care if you swam to get to work, just get there! There’s also a career growth, should you wish for it. Working with My Homecare has been a lovely wonderful experience that I wouldn’t trade for anything else. Thank you Darren, thank you Alan and God bless you, Gill.
My Homecare is a very organised company…
My Homecare is a very organised company that takes the welfare of clients seriously. It also takes the welfare of its employees in a very high esteem. I appreciate the good work the management is doing.
I am an employee at my Homecare and…
I am an employee at my Homecare and have been now for almost 10 month.
Every decision made by management team is with the service users best interest at heart. Additional training is always offered to staff. MHC have an open door policy where families of service users and/or employees can discuss any issue with the strictest of confidence and any steps to resolutions are taken with great care. I hope and plan to continue working alongside an incredible team and watch myself alongside colleagues and service users grow and shine!
I haven’t left 5 stars simply because in any aspect of life/career/company I believe there is always room for improvement and my judgment is that the team strive to always improve and become better.
Excellent in care giving
MyHomeCare provides exceptional health and social healthcare services that truly prioritize the well-being and comfort of their clients. From their compassionate caregivers to their personalized care plans, MyHomeCare ensures that every individual receives the support they need to live a fulfilling and independent life. Their commitment to excellence and dedication to client satisfaction make them a top choice for anyone seeking quality healthcare services in the comfort of their own home.
My homecare supported living is very…
My homecare supported living is very unorganised and unprofessional.
Staff are untrained and managers have no empathy. Staff do not follow rules and this is acceptable by the manager.
Residents are neglected while the staff sleep, and the manager finds this acceptable.
Terrible company.
Absolute disgrace of a company
This is a review of
myhomecare that is based in Halifax.
The company or better still its vehicles are based near the Halifax Minster Church and its graveyard.
The Halifax Parish Church and its graveyard is dedicated to St John the Baptist. It is believed to date back to Saxon times, but the first recorded church on this site was in 1120.
This company is literally parking its cars on top of the old graves and its ancient gravestones. Which are ultimately the old residents of Halifax.
I'm assuming that the care they provide to the local community of Halifax only applies whilst you are alive. So think long and hard before using this company because evidently once they have taken your money and you have passed over they will disrespect you, your family and the local community by literally parking on top of you.
I left a note on the vehicle asking that they have more consideration for the dead.
However, evidently they do not as today the vehicle was parked further on top of the old gravestones.
This company and its actions are absolutely disgraceful.
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