MyHiRelief Anmeldelser 524

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I didn’t expect to be put on subscription list and receiving 2nd shipment which honestly my Partner found no relief from it. Contacted company, Lorenzo replied was helpful with my returning HiRelief c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had a concern about a purchase i made that made me really worried & disappointed. I brought it to your customer service & that lady who assisted me made me understand clearly what happened & to top... Se mere

Bedømt til 1 ud af 5 stjerner

The product helps sore muscles topically after a tiring day but I would never buy anything from this company again. They advertise discounts but charge full price. Their return emails offer a refund b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have both my knees and hips replaced but I have still had issues with joint pain in my feet and shoulders. I have issues with taking pain meds and since I have started using Total Relief cream I fin... Se mere

3,7

Middel

TrustScore 3.5 ud af 5

524 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 4 ud af 5 stjerner

Great prouct

The website is a little confusing, and I ending with more product than I needed and wanted.
The company was very helpful and refunded me money for the extra products
I love the product, have only used it for a week and I already felt the difference in my feet

4. maj 2026
Uopfordret anmeldelse
MyHiRelief-logo

Besvarelse fra MyHiRelief

Hi Emilia,

Thank you so much for your honest feedback and for sharing your experience with us.

We appreciate you pointing out the confusion you experienced on the website, and I’m glad our team was able to help resolve the issue and provide a refund for the extra products. Feedback like yours truly helps us improve the customer experience.

Most importantly, we’re so happy to hear that you’re already feeling a difference in your feet after just one week of use—that’s wonderful to hear! 😊

Thank you again for your understanding and support. We truly appreciate you giving our product a try.

Warm regards,

Aga
Hi Relief Team

Bedømt til 2 ud af 5 stjerner

After several unanswered complain mails…

After several unanswered complain mails I sent to "Hi Relief company" due to an order that I placed and paid for on March 16th but never received because they wrote that they could not deliver at my address; I then asked them to cancel the order and send me a full refund.

After 1 month - on April 16th - (and once again several unanswered mails), I finally received a reply "to the point" from a person of "Hi relief" team (Betty), saying that they were very sorry and would return the money paid to my account.

Then on the same day, a person named Aga, introducing himself as CEO & Co-Founder at Hi Relief, "stepped in" and offered me a 20% discount for the order I placed, stating how good their product is....

I do not know whether the product is good or not (the items I ordered were never shipped) and I guess that I will never know.

Aga then wrote that the refund mentioned by the previous person (Betty) had bounced back because their system detected a negative review/feedback from me, he asked me to change my review to positive.

My negative reviews were and are on the lack of service from his team/company, not on the product itself that I never got/tried.

Last week I contacted my bank but they did not yet confirmed the reimbursement; today I contacted my bank again and they confirmed that the full refund had been received.

In one of his last mails, Aga asked me to change my review/critic of the company after they returned the money I paid to 4 or 5 stars.

The fact that the money was returned does not change my opinion on the poor service (or rather lack of service) but, in order to be nice , I have changed my evaluation from 1 star to 2 stars.....

As for the efficiency of the product , I guess I will never know.

Jean-Luc Michel

4. maj 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Jean-Luc,

Thank you for taking the time to share your experience so thoroughly.

I’m truly sorry for how this experience unfolded for you—from the initial delay and lack of response, to the confusion around your refund, and the frustration it caused. You placed your trust in us, and we did not meet the standard you deserved.

I’m relieved that your refund has now been completed, I fully understand your point: receiving your money back does not erase the experience you had. And you’re right to separate the product from the service—you never even had the chance to try it.

If there is one thing I hope you take from this message, it’s that your feedback has been heard and taken seriously. Experiences like yours are exactly what we review internally to improve how we respond, communicate, and support our customers moving forward.

I won’t ask you to change your review. That decision is entirely yours. What matters more is acknowledging where we fell short and making sure it does not happen again.

Thank you again for your honesty. I genuinely wish your experience had been different.

Warm regards,

Aga
Hi Relief Team

Bedømt til 4 ud af 5 stjerner

My experience was a bit up & down

My experience was a bit up & down, as I had to email back and forth a bit before I got my order sorted. The problem was I didn't want an ongoing order but I hadn't made that clear, so my order was going to be ongoing. After explaining to Stephanie, one of the staff of MyHiRelief, everything went well. She was very helpful and caring and really helped with the whole misunderstanding regarding my initial order. So thank you very much to Stephanie!

28. april 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Elizabeth,

Thank you so much for your thoughtful review and for giving us the opportunity to help resolve the misunderstanding.

I’m sorry there was some initial confusion regarding the ongoing order setup, but I’m very glad to hear that Stephanie was able to assist you with care and professionalism and help get everything sorted out properly. 🌟

We truly appreciate your patience throughout the process, and I’ll be sure to pass your kind words along to Stephanie—she’ll be so happy to hear this feedback.

Thank you again for your understanding and support!

Warm regards,

Aga
Hi Relief Team

Bedømt til 1 ud af 5 stjerner

The ad said 67% off

The ad said 67% off, buy 3 get 3 free. The price shown for that bundle was $ 29.95/ jar. 3 jars would be $90.00 in round numbers. Before confirming the order, you HAD to watch a short video. Somewhere around 30 minutes later ( not what I'd call short) they were trying to upsell me additional products. They finally confirmed the order and I received an email confirmation for the amount of $233.39. I emailed customer support and they gave me an unacceptable explanation that the discount on the 3 jars that I was purchasing was like getting 3 more jars for free. That was not what the ad said. I even took a screenshot of it to see if I missed some small print. Thank goodness I immediately checked my email for the confirmation, since it is not displayed on the website prior to or after their lengthy video. The ad is like a bait and switch and highly deceptive. They did agree to cancel the order and give me a full refund

2. maj 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Aileen,

I’m truly sorry for your experience—I completely understand how concerning it must be to see a charge that doesn’t match what you expected.

I completely understand how that could seem confusing. I want to clarify exactly how this promotion works.

This is how this promotion works. The “Buy 3, Get 3 Free” offer applies to the total bundle price.

· Regular price per jar: $69.95
· Bundle: 3 jars for $220.18, including the 5% handling fee
· Effective price per jar: $34.95/jar

This means that the $34.95 per jar reflects the discounted cost when spread across the entire bundle. When you take advantage of the Buy 3, Get 3 offer, it’s essentially structured so the discount is applied to the full bundle, which is why checkout shows a single total of $$220.18 rather than $69.95 x 3 for 3 jars.

There’s no extra charge or hidden charge —you’re getting 6 jars at less than half the original price, which is the actual benefit of the promotion.

I hope this clarifies your confusion.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

Customer service was great

Customer service was great. She handled a computer problem extremely well and resolved the problem.

1. maj 2026
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Besvarelse fra MyHiRelief

Hi Lori,

Thank you so much for your wonderful review! 🌟

We’re very happy to hear that our customer service team was able to handle the computer issue smoothly and get everything resolved for you. Providing quick, effective, and supportive assistance is always our goal. 😊

Your kind feedback truly means a lot to us, and we appreciate you taking the time to share your experience.

Warm regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

The representative who assisted me at HiRelief, was…

Charlotte,the representative who assisted me was professional, personable, and genuinely concerned about my needs. She and I had about three exchanges to take care of my issue. I requested that my recurring subscription be suspended until I had an opportunity to actually try the product. She was very understanding and told me that she could suspend the subscription or cancel the subscription, whichever was best for me. She didn’t badger me or try to coerce me to change my mind. She respected and honored.my although, we never spoke, I could hear the warmth she exuded through her kind words. I truly appreciate her and the service she provided!

28. april 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Susie,

Thank you so much for your thoughtful and heartfelt review! 🌟

We’re truly delighted to hear that Charlotte provided you with such a positive experience. Treating customers with understanding, respect, and genuine care is exactly the standard we strive for, and it’s wonderful to know that her warmth and professionalism came through so clearly in your interactions. 😊

We especially appreciate your recognition that she respected your decision without pressure or coercion. Making sure our customers feel heard and comfortable with their choices is very important to us.

I’ll be sure to personally share your kind words with Charlotte—this will absolutely make her day!

Thank you again for your trust, support, and generosity in sharing your experience.

Warm regards,

Aga
Hi Relief Team

Bedømt til 1 ud af 5 stjerner

This is a scam company.

This is a scam company.
Do not buy from them.
I ordered 3 jars of there cream and was charged 147 dollars.
I certainly did not order more, but low and behold, I've been charged another 147 dollars for next month's cream.
I don't want there cream and didn't order it.
SCAM COMPANY RIPPING INOCENT PEOPLE OFF.
They know damm well about the recurring payment that is not written clearly and refuse to do anything about it

3. maj 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Warren,

I’m really sorry to hear about your experience—I understand how upsetting it is to see a second charge when you didn’t intend to place another order.

I want to reassure you that I can absolutely take care of that for you. First, please allow me to clarify that the subscription option is selected at checkout to provide customers with the deepest discount and member pricing which automatically generates a new order every month.. All orders are placed directly through our secure online system; we do not manually create or place orders on behalf of customers. Every purchase requires the information to be entered and confirmed during checkout. That said, we completely understand how this option can sometimes be overlooked.

We also want to be clear that we do not operate as a scam. All charges are linked to an order created through checkout, and we work to resolve any concerns fairly.

I hope this clarifies your confusion.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

------

28 May 2026

Hi Warren,

I’m following up regarding your concern about your recent order. Our support team has already reached out to you with full details and a resolution offer; however, we haven’t received a reply yet.

Kindly check your spam or junk folder, as our message may have been filtered there by mistake. Please get back to us directly via private message, email us at support@myhirelief.com, or reach out to me directly at aga@nw-proeject.com so we can assist you further and finalize the resolution for your case.

We are ready to help as soon as we hear from you.

Best regards,

Aga
MyHiRelief

Bedømt til 5 ud af 5 stjerner

I was amazed that Star was able to help in such a quick manner.

I was amazed that Star was able to help me right of the gate. Most of the time you have to go back and forth so many times to get your issue taken care of.
She asked me some questions and the next thing I know, I had an email stating it was all taken care of. No arguments, no going back and forth a million times.

1. maj 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Susan,

Thank you so much for your wonderful review! 🌟

We’re incredibly happy to hear that Star was able to assist you quickly and make the process smooth and stress-free. Providing fast, straightforward support without unnecessary back-and-forth is exactly the experience we strive to give every customer. 😊

I’ll be sure to share your kind words with Star—she’ll truly appreciate it!

Thank you again for your support and for taking the time to share your experience with us.

Warm regards,

Aga
Hi Relief Team

Bedømt til 4 ud af 5 stjerner

Great Customer Service.

The customer service gets a five star rating but not everything does. I ordered the buy 2 get one free. I felt the advertisement was very misleading. The price they advertise at is what it cost for each of the jars. It’s a reduced price but really you pay the advertised price for each of the 3 jars. This was very confusing to me.

I contacted the company and after several e-mails going back and forth we came to an agreement and I let them know I think this type of advertisement feel like they are being sneaky. After talking with my daughter she told me that anytime it say a price and buy 2 get one free the price they list you do have to pay for all three. I don’t understand this confusing way but I do feel they should just say X amount for each jar rather then all this buy 2 get one crap.

I have not tried the product yet so I will update after I use it.

27. april 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Tami,

Thank you for sharing your concern—I completely understand how that could seem confusing. I want to clarify exactly how this promotion works.

I can confirm that you selected the “Buy 2, Get 1 Free” and a one-time purchase at $39.95 per jar, while the subscription price is $34.95 per jar.

The “Buy 2, Get 1 Free” offer applies to the total bundle price.
· Regular price per jar: $69.95
· Bundle: 3 jars for $125.85 total (Excluding Sales Tax)
· Effective price per jar: $39.95/jar

This means that the $39.95 per jar reflects the discounted cost when spread across the entire bundle. When you take advantage of the Buy 2, Get 1 offer, it’s essentially structured so the discount is applied to the full bundle, which is why checkout shows a single total of $125.85 rather than $68 + $68 for two jars. That said, we completely understand how this structure can sometimes be overlooked.

There’s no extra charge or hidden charge —you’re getting 3 jars at less than half the original price, which is the actual benefit of the promotion.

I hope this clarifies your confusion.


Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

The company(Star) is very responsive to…

The company(Star) is very responsive to my request and came up with t he a great compromise to solve my situation. Thank you!

2. maj 2026
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Besvarelse fra MyHiRelief

Hi Robert,

Thank you so much for your wonderful review! 🌟

We’re very happy to hear that our team was able to respond quickly and work with you toward a solution that felt fair and helpful. Finding the right resolution for our customers is always our goal, so your feedback truly means a lot to us. 😊

Thank you again for your patience, understanding, and kind words of support!

Warm regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

My problem with my order was completely corrected to my satisfaction.

I got my first order as expected but it did not work for my Mom so I just was not going to order it again. Next thing I see is a $39 charge on my credit card for an order. I emailed customer service, told them that not only do I not have a second order I was being charged for I didn’t want it at all so I just needed for her to cancel the order because I certainly didn’t place it. She advised me that it was an automatic recurring charge. So again, i told her that I didn’t want it and that since it was recurring i needed it cancelled completely. She gave 2 options one was that in order to cancel the recurring charged she could only offer me a 20% refund of the second order and the other was to keep the current subscription at a 20% discount going forward. I told her to give me option one because to be honest I never want to ever do business with them again. And to top it all off I never even received the second order. My correspondence with them was solely off of my charge card. This is not the way to do business at all. The recurring charge should be in very bold handwriting and we should have to agree to do that. All I wanted here was for my Mom to try something that seemed promising but the behind the scenes of this transaction was certainly not worth it.

Update!
I am completely satisfied with the correspondence I have had with this company since my review. They reached out immediately with an offer to rectify anything that was wrong. I sent them my paperwork and their solution was very prompt. The CEO was very professional and apologized for the situation. I was impressed with their attitude and prompt handling of my situation to come to a very agreeable end. Thank you so much for helping me feel better about your company.

23. marts 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Dianne,

I’m truly sorry for your experience—I completely understand how frustrating this must have been, especially when you did not intend to continue and then saw a new charge appear.

To clarify, recurring shipments are part of a subscription option selected during checkout to provide customers with the deepest discount and member pricing, which automatically generates a new order every month. All orders are placed directly through our secure online system; we do not manually create or place orders on behalf of customers. Every purchase requires the information to be entered and confirmed during checkout. That said, we completely understand how this option can sometimes be overlooked.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

Problem resolved

After a lot of frustration on how their ordering system works, Aga from HiRelief fixed everything for me. I was very great full to have somebody who worked with me. She was great!

2. maj 2026
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Besvarelse fra MyHiRelief

Hi Kathy,

Thank you so much for your kind review! 🌟

I’m truly glad we were able to get everything resolved for you, and I really appreciate your patience throughout the process. I understand the ordering experience caused frustration initially, so it means a lot to hear that you felt supported and taken care of in the end.

Your feedback is sincerely appreciated, and I’m very grateful for the opportunity to assist you personally. 😊

Thank you again for your understanding and support!

Warm regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

Customer service was efficient and…

Customer service was efficient and courteous. Very easy to work with.

23. april 2026
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Besvarelse fra MyHiRelief

Hi Deborah,

Thank you so much for your review! 🌟

We’re really glad to hear you found our customer service efficient, courteous, and easy to work with—that’s exactly what we strive for.

We truly appreciate your feedback, and we’re always here if you need anything in the future! 😊

Warm regards,

Aga
Hi Relief Team

Bedømt til 4 ud af 5 stjerner

Not the product advertised, charged excessively and placed in a subscription

I ordered 1 jar of magnesium nerve cream and was charged for 3 and placed into a subscription I did not request or was even aware of. It appears one has to opt out or automatically get enrolled and the way to opt out is quite "hidden". I received the 3 jars today and they are NOT the product you advertise. These jars have nothing on them indicating they are for nerve pain--false advertising or "bait and switch" at a minimum. I had received this same fake product from Amazon but thought I would get the advertised NERVE cream if I ordered directly from Hi Relief but NO I did not.
I want a refund to my credit card for all payments and to be removed from any subscription you entered me into. I will be following up with my credit card company and the Better Business Bureau. If you have another way to resolve this, please do so.

UPDATE to original review: My concerns as expressed in my earlier review have been well addressed by "Aga" and I am expecting a refund and cancellation of the subscription. The resolution was very prompt and inclusive of my concerns. Other companies should offer the same quality of response!

29. april 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Linda,

We’re really sorry to hear about your experience—this is absolutely not the kind of impression we want to leave. I want to reassure you that I can absolutely take care of that for you. First, please allow me to clarify that you made your first order on March 20, 2026, and the subscription option was selected at checkout to provide customers with the deepest discount and member pricing, which automatically generates a new order every month.

On April 7, there's an order for the 3 jars of cream. Please note that all orders are placed directly through our secure online system; we do not manually create or place orders on behalf of customers. Every purchase requires the information to be entered and confirmed during checkout. That said, we completely understand how this option can sometimes be overlooked.

Regarding the difference, I can confirm that you received the correct Total Relief Cream.

Total Relief is formulated to provide fast-acting support and help address:

Arthritis-related knee discomfort
Nerve discomfort (burning, tingling, or numbness)
Muscle and joint relaxation
Improved circulation in targeted areas, such as the knees
Please rest assured that any updates were carefully developed with customer comfort, safety, and performance in mind.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Bedømt til 5 ud af 5 stjerner

This is my 2nd time Cancelling the…

This is my 2nd time Cancelling the cream. Relief and I was shocked when I’m sent âne-mail that another one was on its way. But Misty came to my rescue. She worked Magic with her computer and now it’s been Cancelled and no further Charges. Thank you Misty plus your promptness in this matter to help me. Enjoy your day

1. maj 2026
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Besvarelse fra MyHiRelief

Hi Gayleann,

Thank you so much for your 5-star review! 🌟

We’re really glad to hear that Misty was able to step in and resolve everything for you quickly. It’s great to know the subscription has now been fully canceled and that no further charges will occur.

We truly appreciate your kind words about her promptness and support—we’ll be sure to pass that along! 😊

If you ever need anything in the future, we’re always here to help.

Warm regards,
Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

As Advertised

As advertised, the product works for me. I have trouble falling asleep with my feet and legs numb and painful.So I just rub a little on and within twenty minutes, I'm asleep. The staff in the office was very cooperative to at letting me order as needed. It's been a good experience!

19. april 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Martha,

Thank you so much for your review! 🌟

We’re truly glad to hear the product is working well for you and helping bring comfort, especially when it comes to getting better rest—that means a lot to us. 😊

It’s also great to know our team was able to support you with flexible ordering options. We always want to make the experience as smooth and convenient as possible.

We really appreciate you sharing your experience, and we’re always here if you need anything!

Warm regards,
Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

The product is superior

The product is superior. A lot of thought went into it. We will continue to suggest it to our friends.

1. maj 2026
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Besvarelse fra MyHiRelief

Hi James,

Thank you so much for your review! 🌟

We’re thrilled to hear that you find the product superior and that it’s made such a positive impression. It means a lot to us that you’re recommending it to your friends—that kind of support truly means everything. 😊

We really appreciate you taking the time to share your experience, and we’re always here if you need anything!

Warm regards,

Aga
Hi Relief Team

Bedømt til 5 ud af 5 stjerner

Super service

This product wasn't quite right for me, and you made it so easy to cancel my subscription. Your very prompt, courteous, and generous assistance were deeply appreciated. Thank you!

26. april 2026
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Besvarelse fra MyHiRelief

Hi Asher,

Thank you so much for your review! 🌟

While we’re sorry to hear the product wasn’t quite the right fit for you, we’re really glad our team was able to make the cancellation process easy and support you promptly and courteously—that truly means a lot to us.

We appreciate your kind words and your experience with our service. If you ever need anything in the future, we’re always here to help! 😊

Warm regards,

Aga
Hi Relief Team

Bedømt til 1 ud af 5 stjerner

I ordered one jar of your Total Relief…

I ordered one jar of your Total Relief Cream costing only 47.00. You charged me over 127.00. That is extortion. I disputed that. Correct that on my cards immediately, understand or I will put it out there all over Facebook how you scam people with videos to buy your products. I didn't order no magnesium pills or foot massagers. So once again correct your mistake on my cards immediately. No joke.

30. april 2026
Uopfordret anmeldelse
MyHiRelief-logo

Besvarelse fra MyHiRelief

Hi Veronica,

I’m truly sorry for your experience—I completely understand how upsetting it is to see a charge that doesn’t match what you intended to purchase.

To clarify, any additional items such as bundles or add-ons (like supplements or accessories) are optional and shown during checkout. That said, we recognize that the experience can sometimes be overwhelming, and I sincerely apologize if this led to confusion or an unintended order.

Please rest assured that we take this very seriously and want to resolve it properly for you.

We can't seem to locate your information in our system and need it to assist you further. Kindly email me directly at aga@nw-project.com with your order details, and I will personally:

Review the full breakdown of your $127 charge
Identify and remove any unintended items
Arrange a refund for anything you did not wish to purchase
Ensure no subscription or further charges are active

We’re committed to resolving this quickly and fairly, and I’m here to make sure this is handled without further frustration.

------

28 May 2026

Hi Veronica,

I’m following up regarding your concern about your recent order. Our support team has already reached out to you with full details and a resolution offer; however, we haven’t received a reply yet.

Kindly check your spam or junk folder, as our message may have been filtered there by mistake. Please get back to us directly via private message, email us at support@myhirelief.com, or reach out to me directly at aga@nw-proeject.com so we can assist you further and finalize the resolution for your case.

We are ready to help as soon as we hear from you.

Best regards,

Aga
MyHiRelief

Bedømt til 4 ud af 5 stjerner

Don’t order twice if declined

I tried ordering and told me it was declined. So I did it again. Now I have two orders coming but at different pricing exact same thing. By the time it was noticed with the company too late to stop it. Customer service was very professional with their response and gave me a refund on both orders. Just don’t try again for a few days to make sure it didn’t or did go through. I only received one confirmation for the second one. Just longer before I have to order.

26. april 2026
Uopfordret anmeldelse
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Besvarelse fra MyHiRelief

Hi Monica,

Thank you for your review! 🌟

We’re glad to hear that our team was able to assist you professionally and resolve the duplicate order with a refund—that’s exactly what we aim for.

We also appreciate you sharing your experience and advice. Situations like this can happen if a payment appears declined but later goes through, and your insight will definitely help other customers avoid the same issue.

If you ever need anything in the future, we’re always here to help! 😊

Warm regards,

Aga
Hi Relief Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere