Myhermes Anmeldelser 

Hermes have had my package since the 5 of June. For the last 8 days it has been 'due by 8pm' no tracking information, clearly lost. Has not arrived. Zero stars

Had my parcel delivered by Hermes today, I wasn't in at the time, the delivery chap placed it in a secure place. How do I know this? I came back as he was delivery to a neighbour. I got to my house and the parcel was inside my door. Our courtyard is a safe place to leave parcels outside the front door but the delivery chap wasn't to know that and so secured it. Can't be faulted for this reason.

Delivery driver supposedly came at 8.14pm at night the picture he used looks to me to be his trouser bulge not that it was a big one but still now it's been days nd still hasn't arrived company's getting terrible for this kind of stuff it's getting to the point when I see hermes or evri I just don't bother ordering but on this occasion I really had and and low and behold nothing hut a nightmare

Poor - deliver delayed again or lost
Worst delivery company , pointless changing name if the service is always poor

Hermes are a bunch of liars, they said they attempted delivery on 15th June that was a lie, I contacted them and they emailed me admitting that my parcel was not on the delivery vehicle and I couldn't get help from the supplier because the tracking stated that they had attempted delivery. My order of some wire fencing has arrived today but unfortunately I had to go and buy some elsewhere because I needed it for the weekend so that I could keep my 2 small dogs from getting onto the road whilst my garden fence was being replaced. I will NEVER again buy from a company who use Hermes for delivery. In my opinion they should be closed down and any company who uses them deserves to loose all their customers. WORST DELIVERY COMPANY IN THE WORLD.

Very poor parcel was held for two weeks by courier then when he eventually delivered he constantly called to ask where to leave the Small package despite already agreeing a safe place. Not the first time this has happened. Not recommended 😩

I got an email saying that delivery was attempted, yet I was home awake waiting for it, no one rang the bell or made any kind of noise. I think they just arrive at the location, take a picture, and move on to the next destination. This is the worst delivery company after DHL

The worst delivery service i have ever experienced, they are total liars !, no delivery ever received they lie and say it was attempted and nobody was, I have cctv which can prove you never came, STOP lying.

PLEASE NOBODY USE THESE LIARS !

Ordered something which was supposed to arrive the 13th, but that slipped to the 14th. I waited in all day as the Hermes tracking number said it was "out for delivery" until at 8pm it changed to delayed, then to say it would be with us 15-19th! What was on their van all day?! So I've got to stay in, potentially until the 19th, for them to turn up - I daren't let them come and not be here, as you'll see below...

This isn't the first time. A few years ago we had no heating in the house, there was thick snow on the ground, and my mother was badly ill, so a friend kindly ordered us a portable radiator. An urgent item, as you can imagine. Hermes managed to lose the first one and the replacement they managed to deliver to completely the wrong address, claiming they'd knocked (they hadn't, I was here all day as a carer), and left a note saying it was with a neighbour. They didn't say which neighbour, it wasn't either side as we checked. Hermes' customer support was atrocious, showing absolutely no interest in helping nor any sympathy for having lost something so vitally urgent. It was only by luck that it turned out they'd left it five doors away and the person who had taken it in knew us and dropped it by, Hermes had no record of what number they'd left it at!

I'm surprised this company is still in operation and hasn't been sued into bankruptcy for gross negligence long ago. Avoid at all costs.

Said they attempted delivery at 12:20
Total lie we were home and no recording on video doorbell at that time or any other

The reviews of Hermes already on Trustpilot are shocking and appalling, so my complaint pales into insignificance.
Nevertheless, my complaint is that Hermes left a perishable birthday gift on my front step in full view of passersby. They could have placed it in a more obscure position in my front porch which is immediately at the front door. This would have been the sensible thing to do, and so easy. Also, I didn't hear a knock or doorbell ring so I suspect no attempt was made to inform me of the delivery! This happens often with Hermes deliveries!
Fortunately I found the parcel in time and brought it indoors before any damage was sustained to the contents.

This absolutely useless shower of **** deserves to go bust!! There is no number to contact, the computer system is just as useless as they are! My next day delivery should have been here Wednesday morning and it arrived Saturday lunchtime! How can you possibly get it this wrong and be this useless? DO NOT USE THIS COMPANY THEY ARE USELESS!!! ONLY REASON I GAVE THEM A 1 STAR REVIEW IS BECAISE I CANT GIVE A MINUS! UNBELIEVABLE!! YOU LOT SHOULD BE ASHAMED!

For me, Hermész simply disappeared my package, I'm trying to deal with the matter, but this is already too outrageous, they dare to bother people by trying to deliver my package twice, both times I was at home, in front of the house. camera. the house proves that Hermes wasn't here, no, they rang the bell and didn't even try to deliver my package.
Please, someone take people's opinions and experiences seriously, stop this company's package delivery license.
Take it off the market

No human interaction, says unable to deliver business closed, then next day says unable to find address, then 8 days later for a tiny parcel says on hold. By far the worst delivery company ever, does not matter if you change name to evri flipping useless.
I've had 7 delivery's within these days from 5 different company's and no issues. What is it the blind leading the blind 🤔

Oh my god where do I start . If I could give a zero I would . Parcel goed missing told to contact them . Only online get 1 generated email then nothing no updates just email saying its missing . You cant speak to a person just a computer . Nightmare avoid at all cost . Never again .

I was disappointed with the delivery service provided by Hermes when my parcel was left underneath a car in my absence. This could have potentially damaged the package or resulted in the parcel being stolen once the car drove away. I would appreciate more care and consideration for the safe delivery of my packages in the future."

The worst company. Do not bother to attempt delivery, do not bother calling. Keep the delivery on hold in their warehouse for days on end without any resolution. Happened 12 months ago with another parcel and happened over the past 2 weeks again. I would never use this company for delivery if I had any choice in the matter.

Very bad experience with Hermes. I tracked my parcel and on Hermes website said that my parcel was already delivered to me with a subcontractor “Evri”. I was home between 15:00-16:00 near the door, I was doing gym and I was waiting my parcel. On their website said that was delivered at 15:33. No door ring, no picture with my parcel with the place that was dropped, no notice no nothing. I will not order from Amazon either because of that.only Royal Mail can be trusted.

So I live down a farm lane.. When it comes to delivering my package the same thing has happened twice in a row now, it says that my package has been hand delivered to me but in fact my parcel has actually just been dumped on the floor in a barn nearly a mile down the road. The same has happened to my neighbor which also lives down the same lane.
Dumping it in the barn makes me very cross as farm machinery drive into that barn everyday and if the package was not seen on the floor somebody could accidentally drive over it! The barn is also on the side of the road which means that anybody could see these parcels and just simply take them. This is all down to pure laziness of not wanting to drive down the lane every other delivery company can do why can’t you!!😡

Terrible terrible service. They hang on to deliveries for days and days on end and post false messages about attempted deliveries - pure lies.
Avoid like the plague