We waited nearly 3 years for this company to handle our flight delay claim, only for them to suddenly close it, claiming they couldn’t take legal action due to "jurisdiction issues." That made no sens... Se mere
My Flight Delayed
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick successful claim. Received pay out in 2 weeks of submitting claim!!!! Delayed in May 2022 with jet2 who were not budging on paying out compensation using ‘extraordinary circumstances’ even thoug... Se mere
Virksomheden har svaret
We had given up on a claim against Tui from 2018 until we saw the My Flight Delayed advert. It was a case of nothing ventured nothing gained, however we followed through and met all requests and we... Se mere
Virksomheden har svaret
Long process and high fees. Would only claim for compensation, not actual refund of ticket or loss of expenses. Would only pay by cheque which is backwards in this day and age, and very expensive to b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
My Flight Delayed provides Flight Delay Claims offering a simple online calculator for instant valuation of your Flight Delay Claims
Kontaktoplysninger
Storbritannien
- myflightdelayed.com
Andre kiggede også på
My flight delayed were really helpful…
My flight delayed were really helpful with my claim I didn’t need to do anything.
7. august 2023
Besvarelse fra My Flight Delayed
Thank you for your 5 star feedback. If we can be of help in the future please let us know
Kept in touch through the whole process.
7. august 2023
Besvarelse fra My Flight Delayed
Thank you for your 5 Star Feedback. Please consider us again if you have another flight delay.
Great service
Quick and easy ! Was kept Upto date with the process till I received my claim, I would recommend!.
6. august 2023
Besvarelse fra My Flight Delayed
Thank you for your 5 Star Feedback. Please consider us again if you have another flight delay.
It was brilliant
It was brilliant - I followed an advert I saw on Instagram as we had had a long-haul flight cancelled and rebooked for 24 hrs later by Lufthansa in December (over 6 months earlier). I had complained to them at the time, but they brushed me off, saying it was the weather, so no compensation was due. MyFlightDelayed got us 1800 euro compensation with very little work, a few emails and I just had to send our booking/cancellation emails etc. Yes, we had to pay them 30%, but it was so worth it as, from my own attempt I got nothing. Would highly recommend it if the airline has brushed off your own attempts. Perhaps may always be best to see if you can get the compensation directly from the airline first.
27. juli 2023
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Thank you for your 5 Star Feedback. Please consider us again if you have another flight delay.
Poor customer service
Poor communication which is why I became not interested and turns out they take £100 off your delay compensation leaving you out of pocket.
10. juli 2023
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Thank you for your feedback. We operate on a no win no fee basis. If we win compensation for any client we only take 36% inc VAT from any compensation won. Therefore no client will be out of pocket.
Poor email communciation
I have received consistent follow up emails despite expressing I am no longer interested. Go with another provider that doesn't hassle you to sign an agreement you've expressed you're no longer interested in.
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Thank you for your feedback. Unfortunately we were dealing with a high volume of claims at that time and we did not respond to your mail within normal time frame.
Very straightforward
Very straightforward - excellent customer service via email - and very pleased to receive my compensation from a cancelled BA flight - sure, they take a percentage but they do all the work….
Recommended company
23. januar 2023
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Thank you for your 5 star feedback. If we can be of help in the future please let us know
Really easy process
Really easy process and the communication was very clear and prompt. Excellent service.
19. december 2022
Besvarelse fra My Flight Delayed
Thank you for your 5 star feedback. If we can be of help in the future please let us know
Besvarelse fra My Flight Delayed
Thank you for your feedback. If we can be of help in the future please let us know
Very proffered
8. juli 2022
Besvarelse fra My Flight Delayed
Thank you for your 5 star feedback. If we can be of help in the future please let us know
Bullies I supposedly owe 451.50....tell…
Bullies I supposedly owe 451.50....tell me for what you owe me money for harassment..how can you go forward without the flight number???this business needs shutting down...I will take this further...got all the emails..
21. maj 2022
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Dear Mr Toole, the Court determined on 20th February you owe £451.50 and this remains unpaid. The firm undertook substantial work to successfully obtain compensation amounting to you receiving a reasonable sum of money and for that work you agreed to make a payment of 30% plus VAT of the damages. When we sought to obtain this sum you emailed us saying "find me if you can". This was after you accepted the sums were due and offered a payment plan and make some payments. In terms of proceeding without a flight number - we are able to perform a high level of preparatory work which leaves the airlines with no option but to pay out when legally due. If you wish to take this further you need to follow the complaint procedure which we are happy to send if required. However we will not accept you not complying with a court order for payment as a valid reason for a complaint. Our staff work tirelessly to obtain funds for consumers and the firm deserves payment. I hope this clarifies the reasons why you are misconceived in your position that we are bullies. The court clearly didnt think so.
Great work
I only just got around to claiming for a flight from 2 years ago. Great company who sorted everything out for me and we’re able to get me compensation after the airline originally refused. Minimal effort required from my end
2. juli 2021
Besvarelse fra My Flight Delayed
Thank you for your 5 star review. We are pleased you found our service to be very professional and that you would recommend us to others. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Absolutely 100% Scammers ! I believeMy flight delay have challenged my review , I have ALL the emails from My flight delayed to support my review
Absolutely 100% Scammers !! Myself and 3 mates had a 4 hour delay in May 2018 we claimed with My flight delay , after numerous calls and emails etc etc we was told Ryan air HAD PAID into one of our accounts ??? ( And My flight were asking for their commission .) They had 100% NOT paid at all !! So having to send bank statements to my flight delay to proof we had NOT been paid , ( we have no-way of knowing if Ryan-air had paid My flight delay ) ! My flight informed us last year as Ryan-Air was a Irish company My flight have closed our case and wouldnt persue it any further!!! Ombudsman don’t deal with claims like this either !! My Flight delay are Total scammers don’t trust them you will be out of pocket !!!!
11. maj 2021
Uopfordret anmeldelse
Great service
Great service , helped me get some money back from a long delayed flight .
All cost are explained clearly , will use again
25. februar 2021
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Jeremy,
Thanks for your great review! We are pleased we were able to obtain you compensation and you found our service very helpful. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
EXPENSIVE SCAMMERS
Dreadful SCAM DO NOT USE cost me a CCJ and 1.2K in costs for no service. EASYJET gave me a direct refund these guys piggyback and demanded it all without even knowing the amount I got. They charged me more then I got refunded so totally out of pocket. Go through respective airline and AVOID these crooks. A BUNCH OF LIARS they are!!! Daylight robbery. The positive reviews are fakes posted by them only.
30. november 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Sophy,
We are sorry to see you are not happy with the service you have received from myflightdelayed.com (MFD). Please be assured, all reviews on our site are from genuine clients. We are fully authorised and regulated by the Solicitors Regulation Authority.
We do not begin working on a claim unless the person who has submitted it has signed our Terms & Conditions via our website. The T&C are presented when flight details are entered on our site, and we would expect all clients to fully read, understand and agree to them before accepting/signing them. Without these being signed, we would not begin working on the claim.
Within our T&C all potential fees which may become payable to MFD are fully explained, including that of our cancellation fee. We have a 14-day cooling off period, within which the client can cancel their claim free of charge, so long as this is done within the 14-day period, which begins with the day after the day on which the T&C were signed. As explained, all fees are fully outlined, and we would not expect a client to sign our T&C should they not agree with them.
Please be advised, it is never our intention to cause a client to feel harassed, however, as with any business, when monies are owed we will take action to obtain payment of these as is necessary.
If you would like to discuss this matter further, then please do not hesitate to contact us on 0333 212 4320.
Kind Regards.
Helpful & Easy to work with .We used myflightdelayed twice and found…
We used myflightdelayed twice and found them helpful,easy to work with and honest.On the recent complaint we didn't get all requested but were much better off than before mfd took the case.On a previous complaint we got 100% satisfaction.Recommended.
25. november 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Anthony,
Thanks for your great review! We are pleased that you would recommend our services, although we were unable to assist you further with your most recent COVID-19 claim. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Besvarelse fra My Flight Delayed
Hi Dovydas,
Thanks for your great review! We are pleased we were able to obtain you compensation and you found our service very helpful. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Very good service when ever i send an…
Very good service when ever i send an email during working hours i get a reply back within an hour , it was my first time in a situation like this and my flight delayed has helped me i am veryy happy
10. november 2020
Besvarelse fra My Flight Delayed
Hi Mrs. Karamagara,,
Thanks for your great review! We are pleased we were able to obtain you compensation and you found our service very helpful. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Do not hire my flight delayed services
I am Brazilian and a year ago (July 2020) I had a ticket purchased for London with a connection in Amsterdam. But my flight from Amsterdam to London was canceled and the airline gave us a letter saying that we could leave the airport and find a place to stay as the airline would reimburse me the sum of € 120. So it didn't happen and I looked for MY FLIGHT DELAYED services. But I don't think I would be commenting on stupidity. Why this company just deceived me. After a year waiting for my money back from the Airline, I received an email from MY FLIGHT DELAYED and they informed me that the payment was already in my bank. I should receive € 120 which in my currency would be R $ 701. And that is not what happened. I received the amount in reais of R $ 366.16 that would give € 68 (this is not € 120). Conclusion: My Flight Delayed forced me to pay them £ 43.00 for this service. Almost the same amount that the airline paid me.
23. september 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Dear Anatalia,
Thank you for your review. We are sorry to learn of your concerns regarding our service.
I can confirm that I have looked into your claim/case details and we have followed our process and the airline's correctly. As you had requested that the funds be paid in your currency your bank have then charged a conversion fee from Euro to Reais. The amount we transferred was in Euros and your bank has then converted this and charged you.
Our fee is based on a successful claim of 120 Euro's. Our fees are clearly stated in our Terms & Conditions which are presented to all clients to fully read, understand and agree to before they are able to submit a claim to us.
Kind regards.
SCAM / Horrible service.
Scam/ Horrible service.
I decided to pursue two claims for my two delayed flights last year. First of all, kept getting the same emails asking for the same stuff over and over again and then, they somehow got notified from wizzair that I had "claimed" the money from one of the flights with another company, which never happened in the first place. I asked for proof and nothing happened. Trying to reach out to Wizzair and they wouldn't get back to me. Long story short, debt collectors got involved and I had to pay £160+ for no reason. "No win No Fee" yeah right... Horrible service, never using them again. No respect whatsoever. Extremely disappointed.
28. august 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Roki,
Thanks for your review. We are sorry to hear you were unhappy with our service.
Without looking into your claim, I am unable to understand the full situation, therefore, if you would like to discuss this with us, then please do not hesitate to get in touch on 0333 212 3088.
I can assure you however, that all potential fees that may become payable are fully outlined in our Terms & Conditions (T&C). Our T&C are presented to all clients to fully read, understand and agree to before they are able to submit a claim to us.
Kind Regards.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.