Really poor service, I have received my order, but have no email confirmation of the order so cannot prove purchase. Emailed twice, contact form on Web completed and several phone calls, no reply... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Really poor service, I have received my order, but have no email confirmation of the order so cannot prove purchase. Emailed twice, contact form on Web completed and several phone calls, no reply... Se mere
Virksomheden har svaret
Some time ago l purchased a Light Switch Timer (UK113) which provided continuous satisfaction and was 100% reliable.Unfortunately,after many years of daily operation,a small internal part broke and... Se mere
Has made us feel that we and the house are safe and secure when we go out or away for the last approximately 10 years. Much easier to install and operate than many alternatives we have tried, an... Se mere
Just thought I'd tell you my experience with my dome, My driveway alarm stopped working so I contacted mydome customer services. Could not be happier with their response replaced the faulty base un... Se mere
Skrevet af virksomheden
mydome | Protect your home
mydome is a well established UK based, multi -channel consumer products brand that has built up a reputation over more than 10 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality products.
When we started mydome our aim was simple, create products which are well designed, reliable and simple to use. 10 years on our focus remains on quality, innovation and our customers. We can be found on the high street, in major retailers and DIY stores throughout the country. Our products have been recognised as being reliable and innovative, having won multiple awards.
Bringing peace of mind to homeowners since 2011 and taking your home in to the future one step at a time

The Close 1, IG2 7RS, London, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Chose this company. because it looked good value for the quality, Was not wrong. Had a small problem ,so I rang the number , So good to be answered by a human. No hassle .No problem ,instantly said they would send a replacement. Well done Oliver. service as it should be. Highly recommend "Mydome"
The team at Mydome go above and beyond to help. I misplaced the n-shaped inserts for the automatic light switche timers and they sent me some more. Excellent products and helpful team!
One of the units of my Wireless Doorbell Chime Kit malfunctioned and mydome were quick to respond with helpful advice that soon provided a solution. They do appear to take the term "Customer care" literally. Many thanks.
I ordered the wrong product and the company sorted it for me instantly.
Excellent product and brilliant after sales service - even 6 years after purchasing the product. 100% satisfied customer. I wish all companies were like this!
A fault developed on a driveway receiver after 6 months. MyDome promptly replaced it free together with a gift. Excellent service
Bought alarm off eBay but the receiver was faulty! Contacted mydrome and they replace receiver straight away no hassle fantastic service! Which is getting rare these days, thank you very much
Had a problem with my receiver which Nadeem sorted out a replacement straightaway no quibbles and also sent out a doorbell as a goodwill gesture
I cannot recommend this company highly enough and won’t hesitate to tell friends and family to purchase from them too
Thank you again for all your help
Fantastic backup after my receiver stopped working excellent service replacement sent same day without any argument very polite and helpful.
UPDATE - MyDome replied asking me to email them details. 7 days later they have not even acknowledged my reply.
Purchased a smart MyDome drive sensor, which failed to work as described. We were told the software developers were at fault, and that they would try to get it changed. Nothing happened, so we returned the item. Not easy as MyDome staff work from home and the phone is not answered. Paid for "signed for" delivery, which is lucky as when I chased a week later they said they had not received it. On being given the tracking details they agreed a refund but refused to pay my postage costs. Avoid this company.

Besvarelse fra mydome
I did have some intermittent issues with a receiver and contacted Nadeem via the support Email link providing a log of those issues and a supporting video. The response from the Company was immediate and within 36-hours, I had installed the replacement receiver and 3-days later, the system is working perfectly. Sensor range and coverage excellent and distance between sensor and receiver not an issue whatsoever given that the sensor was 50+ metres down the driveway and the receiver behind a 2-foot thick solid stone wall.
All in all, an excellent product and competitively priced. Full marks also to the no-nonsense reaction from Nadeem.
Thank u for my driveway sensors.. they great and easy to fix up..😃
Responded very quickly and comprehensively to my question.
Just thought I'd tell you my experience with my dome,
My driveway alarm stopped working so I contacted mydome customer services.
Could not be happier with their response replaced the faulty base unit under warranty no question asked and gave me a door bell button free of charge for saying sorry for what happened.
Can't recommend mydome highly enough.
Just had a very helpful and pleasant person from mydome sort outmy pairing difficulties. Now all good. Highly recommend.
Great product (wireless doorbell) and excellent customer services.
Excellent Customer Service (Nadeem) who was very quick in resolving my issue and replaced a faulty Receiver upon proof of purchase.
We have had two light switch timers ever since MyDome ( and their previous company) introduced them. They are still working perfectly and are used every time we go away. Thoroughly recommended.
I bought a doorbell but unfortunately it didn't work. I contacted the support line and they gave me some ideas to try. None of these ideas worked so they asked me to return the doorbell. They sent me a replacement which works perfectly. Thank you for your excellent service and support
I would just like to start by saying how pleased I am with the support team, they have been very helpful. I have a number of the Mydome driveway sensor, which I have to say I am very pleased with. When one of my sensors developed a fault within the warranty period, I contacted the support team who have been excellent, and after some preliminary tests they replaced my sensor with the minimum inconvenience to me. A great company and a pleasure to deal with.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.