mydome Anmeldelser 

211
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Really poor service, I have received my order, but have no email confirmation of the order so cannot prove purchase. Emailed twice, contact form on Web completed and several phone calls, no reply... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Some time ago l purchased a Light Switch Timer (UK113) which provided continuous satisfaction and was 100% reliable.Unfortunately,after many years of daily operation,a small internal part broke and... Se mere

Bedømt til 5 ud af 5 stjerner

Has made us feel that we and the house are safe and secure when we go out or away for the last approximately 10 years. Much easier to install and operate than many alternatives we have tried, an... Se mere

Bedømt til 5 ud af 5 stjerner

Just thought I'd tell you my experience with my dome, My driveway alarm stopped working so I contacted mydome customer services. Could not be happier with their response replaced the faulty base un... Se mere

Virksomhedsoplysninger

  1. Smartshop
  2. også i
  3. Engrossalg af elapparater
  4. Gør det selv-butik
  5. Leverandør af sikkerhedssystemer

Om mydome

Skrevet af virksomheden

mydome | Protect your home

mydome is a well established UK based, multi -channel consumer products brand that has built up a reputation over more than 10 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality products.

When we started mydome our aim was simple, create products which are well designed, reliable and simple to use. 10 years on our focus remains on quality, innovation and our customers. We can be found on the high street, in major retailers and DIY stores throughout the country. Our products have been recognised as being reliable and innovative, having won multiple awards.

Bringing peace of mind to homeowners since 2011 and taking your home in to the future one step at a time


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

211 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(211)

21 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Driveway alarm - 5 Stars.

Driveway alarm. ‘Mydome’ gives excellent customer service which is rare these days. I purchased a base unit and two sensors, one for the front driveway and one at the rear of my property. They work brilliantly, a different tone set for each, letting me know if someone is approaching the house. An issue developed with my base unit and so I emailed the seller. It was a few weeks until the same model was in stock but received it in the post, along with a complimentary doorbell. Their communication is very good and they seem intent on building a happy customer base. I would have no hesitation in buying products from this company again. 5 Stars from me. 👍🏻

6. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Driveway Alarm - Great Product

I have just installed the driveway alarm with a third sensor. I got to tell you it really works very well. I can silence it through the day and set the chime at night. Confident should anybody approach I will know. Great product.

6. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Affordable and super simple to install.

I sent for and received the double sensor system and it arrived on time and in perfect condition. I also sent an email to Customer Services to enquire if it was possible to add extra receivers and again I had a very prompt and helpful reply.
After unboxing the sensors and receiver I then followed the simple set up guide and programmed individual alerts for each one. Everything worked fine so I then introduced a timer and now the whole system in in place, all working perfectly even though I live in a cottage bungalow with thick stone walls.
Within the next week I shall introduce another sensor and receiver.
This is remarkable affordable and most certainly easy to install.
The customer service is quick to respond, very helpful and polite.
Highly recommended.

26. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professional Service and Customer Care

Professional Service and Customer Care

Had to contact customer concerning an unforeseen and unexpected problem with a motion sensor. The unit had been working efficiently. Customer care were quick to respond and able to identify and rectify the issue. A replacement part under warranty at no expense. A very professional service. Thankyou.

19. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I contacted mydome customer services…

I contacted mydome customer services for advice when my driveway alarm reciever developed a fault. As it was still within the warranty period a replacement was dispatched within days. Excellent communication, first class customer service from Nadeem Esa. Quality goods from a company that cares. Thankyou.

29. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5 star treatment

Had a problem with my receiver but contacted my dome without hesitation replaced my unit,5 star treatment, on my 2nd unit they found a fault with them all and gave me an option to have an alternative model or wait 3/4 months till they got the unit through, all this even though my unit was out of warranty absolutely fantastic customer service

27. juli 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Driveway Alert.

Driveway Alert, the receiver failed after six months, I have contacted the company by phone and by email, but they do not call back or reply to emails.
They have now contacted me after a week and I will add further comments when the issue is resolved.
One week on and Mydome have not made further contact with me to resolve the issue. Very disappointed.
The company have now replaced the faulty receiver. Thank you. So I am now a happy customer and I have changed the Star rating from 1 to 3 stars.

15. juli 2022
Uopfordret anmeldelse
mydome-logo

Besvarelse fra mydome

Hi there Adrian, thank you for taking the time to leave a review. I am sorry for the experience you've had so far, rest assured our team will continue to work towards your satisfaction.

We would love the opportunity to improve your overall experience. Please feel free to reach out to our dedicated support team so they can look into this for you.

https://mydome.co.uk/contact/

To help ensure a fast resolution please include the following details:

order number
full name
email address
contact number
full billing address, including post code.

Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster.

Thanks Tracey

Bedømt til 5 ud af 5 stjerner

Had an issue with a driveway sensor

Had an issue with a driveway sensor, they gave great troubleshooting steps over the phone, however the unit was faulty. Great communication via email and replaced the unit no issues. Brilliant customer service and communication. Would highly recommend this company.

22. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product and service - highly recommended

Have had Arctic II product for 6 months and it works brilliantly. I’ve also just contacted their customer service team to swap over my door bell cover and they were superb - quick, efficient and very helpful. Look no further if you need a wireless door bell kit!

20. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A Christmas gift that has proved to be…

A Christmas gift that has proved to be excellent value, as they say, it does what it says on the tin.
Had a minor problem, contacted the support team and received a positive response within days. I highly recommend Mydome.

6. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I e mailed the support team at my dome…

I e mailed the support team at my dome regarding clarification on detection abilities of their different gas detectors.
I was very impressed with the very quick response time and honest feedback from Nadeem. Unfortunately they do not have a detector for R32refrigerant at this time, however I look forward to using their products in the future.
Mydome certainly seem to have a very efficient knowledgeable technical team to support what appears to be a good product.
Thank you.

24. maj 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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