I opened an account. The person who did it screwed up and claimed some paperwork had accidentally been shredded. I went back. Signed papers again. They needed to created the deposit check again... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My loan officer was absolutely wonderful. She had less than a hour before her lunch break when I walked into her office. Needless to say a hour and a half later this young lady was still just as cou... Se mere
Everyone was really patience with me and went above and beyond to help me and make sure I understood what was happening. It was my first time ever trying to refinance anything before and I wasn't trea... Se mere
Loan officer LaWanda Jones did an awesome, exceptional, professional job processing an auto loan for me. She genuinely showed me kindness. No question I asked was a dumb one to her. Ms. Jones even gav... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL. Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets. Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money. We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution. In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."
Kontaktoplysninger
1604 Cherry Street, 39180, Vicksburg, USA
- 877-457-3654
- membercare@mutualcu.org
- mutualcu.org
4,0
God
242 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My loan officer was absolutely…
My loan officer was absolutely wonderful. She had less than a hour before her lunch break when I walked into her office. Needless to say a hour and a half later this young lady was still just as courteous and when I first arrived. I was greeted with a warm smile and very professional attitude. I would have no problem recommending Mutual Credit Union to my family and friends
18. november 2021
Provided information that caused me to…
Provided information that caused me to use your services. Good experience
18. november 2021
Can’t never get anyone one the phone
Can’t never get anyone one the phone. No matter when you call in don’t try to call for a loan no help at all
17. november 2021
They were able to accommodate me in a…financial matter service.
They were able to accommodate me in a financial matter.
12. november 2021
What can I say other than I love my new…
What can I say other than I love my new bank. Everything has been so convenient so easy to learn so easy to keep up with and the service you get when you go inside the bank for help is outstanding I have nothing but good words to say other than I love my new bank, Mutual Credit Union.
10. november 2021
Ashley Sampley was outstanding at…
Ashley Sampley was outstanding at making it super easy to buy a vehicle and refinancing my other one. MutualCU is the way to go, thank y’all so much!!
Benjamin Sasser
10. september 2021
Excellent customer service.
10. september 2021
Mutual credit union at Charles Ext 1251
Mutual credit union. Charles at Ext 1251 . He literally called me a liar, told me to shut up that I was a liar and not someone he wanted have associated with them ! Yes my truck got repo but I was making payments to catch up and on their word had 30 to do so ! But they repo me , I pd repo fee and the $200 left on my past due account, the repo company stole $500 out of my truck ! Yes stole it . Charles tell me I’m a liar to shut up there was no way I had $500 in truck for them to steal ! He proceeds to threaten me with not returning my truck after I had pd ! Then repo company watched video seen their driver take the money out of my truck ! Repo company apologized repeatedly returned my money and refunded the storage fee , repo called Charles at Ext 1251 and explained I wasn’t lying , I was being honest and had cooperated nicely , Charles then speaks to me to say I guess you wasn’t wrong , don’t be late or I will repo again ! Charles sir my truck was in shop for over 2 months , yes I work 75 hrs a week yes I hit a tough spot on cost of fixing truck , but I did let you know and I was making payments to get back up to date , yes Charles not all people are liars !!! You sir do not have any right to speak to anyone the way you spoke and yelled at me! And I was doing the right thing , I was making payments, hitting a tough spot in life doesn’t make someone who is trying a liar… not everyone is bad in life , before you yell and judge and accuse look at the facts before you sir !!! I accepted the repo apologies, and the guy was fired for stealing my money that You MR Charles said I couldn’t have nor didn’t have !!!
7. september 2021
Uopfordret anmeldelse
Besvarelse fra Mutual Credit Union
Hi Gena, someone from our team has reached out to you to resolve this matter. If you need additional assistance, please contact us at membercare@mutualcu.org or give us a call at 877-457-3654.
Simple
Simple, easy to use. Setup the account online and they were great at verifying everything.
3. september 2021
Besvarelse fra Mutual Credit Union
Hi Cat, we're so glad you're enjoying our digital services!
Love it!
Love it! Great service and friendly people. I would recommend Mutual Credit Union to everyone.
3. september 2021
Besvarelse fra Mutual Credit Union
So glad to hear it! Thanks for being a member!
Besvarelse fra Mutual Credit Union
Thanks for your review! We look forward to continuing to serve you!
Opening my Account was a very pleasant…
Opening my Account was a very pleasant and positive experience. I will eventually be moving all of my banking needs to your facility and will recommend your bank to all of my friends and family
3. august 2021
Besvarelse fra Mutual Credit Union
Wow! That is awesome news, Mary! We are so happy that you had a great experience and more importantly that you are sharing your joy with others. Please let us know if there is any thing that we can assist you with as you transition your accounts and make Mutula CU your primary financial institution of choice. Thank you for your membership and for taking the time to leave us an awesome review!
Love the website its very useful
2. august 2021
Besvarelse fra Mutual Credit Union
Latoria, we are excited that you found our website helpful! Thank you for taking the time to leave us a review and give us your thoughts! Thank you for being a member of Mutual CU!
Excellent team
2. august 2021
Besvarelse fra Mutual Credit Union
Thank you, Linda for saying so! We think our Mutual CU family is pretty amazing too. Thank you for taking the time to leave a review and for your membership.
Simply put great
10. juli 2021
Besvarelse fra Mutual Credit Union
Thank you, Edward for taking a moment to leave us a review. We appreciate your time and your membership!
Besvarelse fra Mutual Credit Union
Thank you, Aubreuna for taking the time to leave us a review!
I am very happy with the customer…
I am very happy with the customer service of Mutual Credit Union.The service overall is excellent, informative and the employees are very helpful and nice.
8. juli 2021
Besvarelse fra Mutual Credit Union
Thank you, Nicole for leaving us a review. We look forward to continuing to serve you in the days, months, and years to come!
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