Thought I was buying boots "for life". Sole came adrift. Eighteen months after raising issue boots eventually replaced. It was only through my own persistence and help of the retailer (Whites agri.ie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Es hat lange gedauert bis das angeforderte Rücksendeformular kam, ich musste daran erinnern. So lange liegt der grosse Karton mit den Stiefeln in der Wohnung herum! Keine kostenfreie Rücksendung... Se mere
Virksomheden har svaret
Sehr solide Stiefel, absolut empfehlenswert! Warm, bequem und wasserdicht. Perfekt bei jedem Wetter! Auch die Lieferung erfolgte rasch und unkompliziert. Ein kleines Minus war das Rücksendeetikett, we... Se mere
Virksomheden har svaret
My new Mick Boots just arrived, and I’m absolutely thrilled! 🌧️✨ A perfect mix of sturdy design and elegance, with top-quality materials and amazing comfort even after hours of wear. Ideal for tackl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Muck Boots are renowned for its exceptional support and protection. It all started with a universal problem - muck. Wet, messy, muddy, dirty muck, and we determined to find a solution for keeping our feet warm and dry through it all. So we set out to build the most protective, most comfortable, most reliable boots on the planet - no matter what the conditions. And The Original Muck Boot Company was born providing 100% waterproof boots and footwear that withstand the muckiest situations in every season. Over the past two decades we have had the freedom to innovate, experiment, and test our wellies in every single element - because outside, there are way more than four seasons. That's why we've designed each of our wellingtons to work hard for every task and brave every condition - so you can be protected, productive, and always in your comfort zone, no matter what the weather.
Kontaktoplysninger
Storbritannien
- muckbootcompany.eu
4,0
God
162 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
These are the most comfortable rubber…
These are the most comfortable rubber boots I’ve ever owned! The original Muck Boot is a yes from me!
9. maj 2024
Très bon produit conforme à sa…
Très bon produit conforme à sa description
Envoi très rapide et suivi possible
9. april 2024
Great company, great products
Great service .Very fast delivery ( the Netherlands) and a good return policy
17. april 2024
Everything was perfect
Everything was perfect. good and helpful service. Always happy to return.
16. april 2024
Great boots
Great boots - my third pair - a very fair price for such great quality, well packaged and delivered very promptly. A delighted customer
11. april 2024
disappointing return policy
The returns policy meant that I lost the discount I got when I first bought the boots, so now I can't reorder as I can't afford them anymore :-(
And the only reason I had to return them was the fact their size guide is rubbish and I ordered as per their advice, which made me order the wring size.
Had to spend 35 euros returning the boots and am left with no boots and a nice hole in my bank account.
Thanks.
25. marts 2024
No very pleased they leak when you walk…
No very pleased they leak when you walk into water above 6 inches in the left one very comfortable, but a pair of neoprene wellies would not leak. Next time I will know better. Pat.
28. marts 2024
Lieferung, Qualität
Lieferung: super, Qualität der Schuhe: sehr gut, Tragkomfort: super, angenehm zu tragen. Nachteil: Rücksendungen müssen selber bezahlt werden.
28. marts 2024
very efficient service
25. marts 2024
Great service, quick delivery!
Super happy with my 2 pairs of new Muck Boots since it has been raining since last summer in the Netherlands. Received my order within 3 working days. Very pleased!
25. marts 2024
Absolutely brilliant boots
Absolutely brilliant boots, just the job for working in my garden. Highly recommended
25. marts 2024
Die beste Funktionalität für Hof, Weide und Wald…
Die beste Funktionalität an Schuhen für Hof und Natur (Weide, Hund, etc) wasserdicht, sehr gute rutschfrei Sohlen bei allerbestem Tragekomfort.
Leider bricht der Gummi Bereich durch intensives täglichen Gebrauch relativ bald. Bereich Ferse. Ist das reparabel?
24. marts 2024
Very bad customer service after they…
Very bad customer service after they get your money
I ordered a pair of muck boots via the EU website and the boots arrived from England no problem. They were too big. Before ordering, I had measured my feet as per the instructions on the website and used the size guide but they were two sizes too big. I contacted their "customer service" by email ( there is no telephone number for the EU site) on 16 August to ask about an exchange considering the product was the wrong size due to a mismatch between the physical size of my foot and the company's size guide. No reply. As I was afraid that I would run out of time to return the boots (from Ireland to UK) I paid the 28euro to return the boots. In the box I put my email, a follow up email on 18 August, a receipt for the return, photographs of my feet and the measuring tape which confirmed my measurement was correct, and ... still no reply.
On 21 August, I telephoned the customer service for the UK and a very nice lady located my emails, explained that there was an error on the sizing and would speak to her supervisor about getting me a discount code for ordering a smaller size. She said she would email me back. No email.
I telephoned again today to follow up, and a less than helpful lady told me (a) as there was no telephone number for EU orders, she could not help me as I had contacted the UK customer service (b) I would have to email customer service again. (c) when I advised that they do not reply to emails and that I thought their customer service was not very good, she said sorry about that and ended the call.
I am at my wits end with this crowd.
24. august 2023
Uopfordret anmeldelse
Besvarelse fra Muck Boots EU
We are really sorry to hear about your experience. This is certainly not the standard we aim to provide. We have escalated your query for a solution.
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