A couple of weeks ago i bought a beautiful Yixing teapot as a gift for my brother, who's a tea enthusiast: the shipping took about 3 days in august (this i think it's outstanding), the packaging was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Користуючись популярними «речами», ми часто не використовуємо їх повністю, а іноді навіть не на базовому рівні. Пити чай - така проста і така звична дія. Але ця більше «традиція», дуже приємна, ен... Se mere
Virksomheden har svaret
After my first bad review "bad value for money" I was contacted by the seller. Apparently, I did not use the proper brewing method, as I was explained by the seller. So, I started brewing the tea as... Se mere
Virksomheden har svaret
Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
After 12 years of sourcing and collecting, we have more than 250 teas from 13 countries available in our store and online. Also, you can find 1000+ items of authentic teaware for the Chinese Gong Fu Cha ceremony. In our tea club at the Rozengracht 92H in Amsterdam, you can taste and smell the tea, as well as experience the teaware.
Kontaktoplysninger
Rozengracht 92H, 1016 NH, Amsterdam, Holland
- 0625395868
- club@moychay.nl
- moychay.nl
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Fast delivery to Finland!
Huge selection of excellent tea and fast delivery to Finland!!! (which is very important for me)

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
The site offers a great variety of teas…
The site offers a great variety of teas and teaware and the price are more than reasonable for the quality. It is the best EU based online tea shop I've seen.
Shipping and delivery are super fast and secured.
If you're looking for amazing teas and don't want to face the difficulties of buying straight from China, don't look any further!

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Чай посредственный
Чай посредственный, цена завышена и не соответствует качеству , сервис навязчивый с кучей спама. Единственное что порадовало ,это быстрая доставка , поэтому 2 звезды ,а не одна . Больше заказывать не буду.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Puer tea.
It has been a while since I bought some puer tea. Finally arrived. It is an excellent choice of puer teas. Well done.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
There is a room to improve
I attended a tea tasting workshop. There were around 15 people attending. We were sitting in few lines, Sergey was in front of us making tea. What I didn't like: 1. we tested around 17 different teas, I couldn't remember any of it, we had no list to make notes. 2. Sergey was far away, so people were passing the very hot cups to one another. Some of the teas were not passed and missed. And you don't realize it. It's very disappointing. 3. I received many emails about: points received (which I don't want to, I didn't sign up for loyalty program!); rate product, rate experience, etc. So annoying. 4. The website is really bad experience nowadays. What I liked: interesting experience, kind stuff and owner.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Order process a mess
I am deeply disappointed in your service with my most recent order. I love your products, but this most recent experience has been nothing but frustrating. Unfortunately this has not been the first time in which I've had trouble making and/or picking up an order.
After first being misinformed about when my order was available for pick-up, incurring extra costs (and time) on me to come to pick it up, I opened the package I was given saw that that the contents of the package do not match what I ordered. The pitcher you had displayed as #11862 on your website did not match the shape of the picture I received. The one on the website has a lip for pouring, and a totally rounded handle. The one I received had no lip and a differently shaped handle. It's clearly been mislabelled on your end, as the label number on the bottom does match the number on the website, but looks very different from the product image on the site.
Another time I made an order, only to receive an email days later that the article I ordered on your site wasn't actually available, despite it being visible and available for purchase on your site.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Time
Ik had verwacht dat de workshop boven in het café zou zijn, waar het wat rustiger is. In plaats daarvan zaten we beneden, en daar was het best rumoerig. wat jammer was voor de sfeer en de beleving.
Ook over de prijs was ik verbaasd. Bij het boeken stond €35, maar verderop in de beschrijving stond €20. Eerlijk gezegd vond ik €20 ook een betere prijs voor wat we kregen.
De tea tasting duurde vrij lang, waardoor er weinig tijd overbleef voor het andere deel van de workshop. Juist toen ik er een beetje lekker in zat, was het alweer afgelopen.
De docent wist op een aantal vragen geen goed antwoord te geven. Ook de hand-outs kwamen van een website. Ik kende die site zelf nog niet, maar had wel het gevoel dat ik deze informatie ook prima zelf had kunnen opzoeken. Ik had gehoopt dat de docent meer eigen kennis en ervaring zou delen, en dat we echt iets nieuws zouden leren.
Al met al viel het een beetje tegen

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Awesome tea tasting
This was a spontaniously visit for an Event with Sergey. He wants to show his new teas and I want to check it. The sunday is a llttle more stressfull for visiting Tea House, because of work and a longer way and day up to 2:00 next day... Before the Event I decided to take a private Pincha, because of rain. The teahouse was very full and loud. A little bit to much for me, but I could enjoy my Pincha. The Event was absolutely awesome. Very good tea to taste, some great neighbor's at my place to discuss what Sergey brew for us. Many teas was very premium or special. Sergey was in his element to tell us many about tea productions with a very good english. But I was more focused to enjoy the tea with a guest from Belgium and Daniel. And this was awesome with this high quality teas. The next day I was alone and had to work for 3... Sorted next day 900 Mails with Toelatingsbescheid most for Volksfeest in a very short time with many Tein in veins that they can go out ;-) I should visit more Amsterdam and teahouse to get more super powers ;-)

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Mixed feelings
Tasting the teas was nice, the thing that was a bit too much was when the tea instructor began using mystical and spiritual symbolism to describe the tea tasting experience. There was no need to add a religion/spirituality to the tea tasting.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you so much
Thank you so much! I absolutely love that you always have something new and unique to offer — it really helps me explore new horizons while enjoying amazing teas. I’m truly grateful for your work! My order was fulfilled quickly and with great care.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Lovely and knowledgeable staffs!
The staff was very friendly and gave me several tips to finding teas. And the teas were very delicious!

Besvarelse fra Tea Culture Club & Tea House Moychay.nl

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Высокое качество товара.Качество…
Высокое качество товара.Качество обслуживания на высшем уровне.Обратная связь,отвечают,помогают.Остался доволен и продуктом и обсложиванием.
High product quality. Top-level customer service. Great feedback — they respond and provide help. I'm satisfied with both the product and the service.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Amazing place
Workers are super nice and helpful, tea selection is wonderful. Something for every taste. The mocktails are a little expensive but good, tea are available with varying prices.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Excellent experience!
I purchased for the first time some GABA Tea in the MoyChay.nl online shop. Really high quality Tea and so good experience with shipping! For sure i buy something else here again.
Thank You guys :)

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
had 3-4 tasty matchas
it was a very fun experience, i learned a lot, and they provided us a generous amount of matcha, whether tasting or matcha lattes.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Quality and love
For both the quality of the tea and service this definitely deserves 5 starts.

Besvarelse fra Tea Culture Club & Tea House Moychay.nl
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