A couple of weeks ago i bought a beautiful Yixing teapot as a gift for my brother, who's a tea enthusiast: the shipping took about 3 days in august (this i think it's outstanding), the packaging was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Користуючись популярними «речами», ми часто не використовуємо їх повністю, а іноді навіть не на базовому рівні. Пити чай - така проста і така звична дія. Але ця більше «традиція», дуже приємна, ен... Se mere
Virksomheden har svaret
After my first bad review "bad value for money" I was contacted by the seller. Apparently, I did not use the proper brewing method, as I was explained by the seller. So, I started brewing the tea as... Se mere
Virksomheden har svaret
Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
After 12 years of sourcing and collecting, we have more than 250 teas from 13 countries available in our store and online. Also, you can find 1000+ items of authentic teaware for the Chinese Gong Fu Cha ceremony. In our tea club at the Rozengracht 92H in Amsterdam, you can taste and smell the tea, as well as experience the teaware.
Kontaktoplysninger
Rozengracht 92H, 1016 NH, Amsterdam, Holland
- 0625395868
- club@moychay.nl
- moychay.nl
4,7
Fremragende
803 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
Great store! The order arrived on time, safe and sound. Good service, good quality teaware
22. august 2025
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We hope to delight you with new orders in the future!
Very nice coffee
Very nice coffee, I've already finished the first pack
Would like more variety of choice in this product the future
24. august 2025
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Thank you!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Dear Maha, thank you for letting us know.
Of course, we’re sorry to hear that you experienced issues with our matcha. However, as you mentioned, your clients initially enjoyed the taste — so it’s a bit surprising that they changed their minds afterward.
It’s also worth noting that matcha originally comes from China. While the Japanese variety is more widely recognized today, China still produces excellent matcha — and the one we offer is a great example. Many of our customers are very happy with both the taste and the quality.
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Hope to see you next time soon!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
We’re glad you enjoyed your time with us — the team and, of course, the tea!
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We’ll do our best to delight you again!
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Thank you!
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Thank you for considering us the best — it truly means a lot to us!
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Thank you for your recommendation!
Однозначно самый лучший чай
Однозначно самый лучший чай именно здесь!!!! Плюс к этому ещё и отличное обслуживание!!!! Ребята все молодцы!!!!
8. august 2025
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We’re so glad to hear that you’re happy with your purchase and our service — we’ll be looking forward to your next order!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you! It seems everything went well, but next time we’ll do our best to make it a 5-star:)
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Thank you for your warm words!
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Thank you for high rating!
Great teahouse with room to grow
Welcoming atmosphere, helpful staff and authentic teas. While there is palpable knowledge available at hand at the teahouse I had the sensation that staff need to be encouraged to dwell deeper into what selection they have to offer and be more confident in assisting the making of tea choices.
5. august 2025
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Hello Szabolcs! Could you please share what exactly happened?
We’d like to understand the situation better so we can improve our team’s knowledge where needed.
Thank you!
Het was een hele ervaring!
Het was een hele ervaring!
Door drukte was het even onduidelijk wat de bedoeling was, maar dat kwam al gauw goed. De mensen waren vriendelijk, wisten ons veel te vertellen en we hebben lekkere thee gedronken op een traditionale manier.
Dit is iets wat leuk is om te doen met vriendinnen of een groep en zeker als je houd van thee
8. august 2025
Uopfordret anmeldelse
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We're glad you were able to enjoy the ceremony despite a bit of hustle at the beginning — sometimes that can happen when the tea club gets a little too busy. Hope to see you again soon!
Fast delivery!
4. august 2025
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Thank you for sharing your experience!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you for recommendation!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
We`ll be happy to serve you again, enjoy your teas!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
We always do our best to help our customers receive their goods as soon as possible, thank you for sharing!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you for noticing the care we put into our work — we’ll be happy to welcome you again as our customer!
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