I received prompt email replies to my questions and friendly, detailed advice when choosing a canicross harness for my small border collie. Honestly, I was truly impressed with the standard of service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Se mere
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Se mere
First of all i ordered a medium harness but it was too big around the next so i phoned customer services for advice,they were so helpful and nice.I packed up the medium and returned for size small as... Se mere
Virksomhedsoplysninger
Om Mountain Dog
Skrevet af virksomheden
Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Kontaktoplysninger
17 Endeavour Park, NE231XA, Cramlington, Storbritannien
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
4,9
Fremragende
2 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Mountain Dog
Always great to hear. Thank you so much for your kind words.
Dog ramp for car
Ordered a dog ramp for my arthritic labrador - came exactly as described light weight easy to use and with a non slip surface. She took to it straight away and I'm so glad she no longer aggravates her condition by having to jump in and out of the car. Great service - kept up-to-date with delivery status . Great communication.
6. august 2023
Besvarelse fra Mountain Dog
Wonderful to hear Louise, lovely to hear she took to the ramp so well. Thank you so much for your review.
A great range of products to choose…
A great range of products to choose from and reasonable prices. Quick delivery of a DNA multi way lead. The lead is wider than I realised but still fine and well made. Definitely recommend.
15. august 2023
Besvarelse fra Mountain Dog
Thank you so much for your review. It's lovely to hear your pleased with the DNA lead and that it was delivered so quickly. We look forward to seeing you again online soon.
Excellent trusted product quick…
Excellent trusted product quick delivery excellent customer service. Would highly recommend
24. august 2023
Besvarelse fra Mountain Dog
Thank you so much for your wonderful review Stephen, enjoy your new Ruffwear gear.
Spot on
As always it was straightforward to order from Mountain Dog - Great prices and great products!
Delivery was prompt and the items as described - a pleasure to deal with - many thanks!
20. august 2023
Besvarelse fra Mountain Dog
Such lovely words, its a pleasure to pass these onto our hard working team, thank you so much.
Besvarelse fra Mountain Dog
Thank you so much for your review Fiona, wonderful to hear your so pleased with the Ruffwear Collar.
Good range of products week described
15. august 2023
Besvarelse fra Mountain Dog
Thank you so much for your review, enjoy your new gear!
Besvarelse fra Mountain Dog
Thank you so much for your review and for supporting our small business.
Good service
Good service
Item came as described, well packaged and delivered as said on the website.
22. august 2023
Besvarelse fra Mountain Dog
Always lovely to hear Phil. Thank you so much for your positive review.
Besvarelse fra Mountain Dog
Great to hear you could take advantage of some of the bargains we have in our Outlet. Thank you so much for your review and for choosing Mountain Dog
Excellent customer service
Customer service team extremely responsive in ensuring item delivered on time.
22. august 2023
Besvarelse fra Mountain Dog
Wonderful to hear our team could help Felicity. Thank you so much for your lovely feedback, its a pleasure to pass this onto to them.
Besvarelse fra Mountain Dog
Thank you so much, our team aim to give the best experience we can. We look forward to seeing you again online soon.
Quality and fast delivery.
22. august 2023
Besvarelse fra Mountain Dog
Always lovely to hear. Thank you so much for your review and for choosing Mountain Dog.
Good price, quick delivery.
21. august 2023
Besvarelse fra Mountain Dog
Wonderful Paul! Thank you so much for your review and for choosing Mountain Dog
Lovely harness quickly delivered and…
Lovely harness quickly delivered and has stopped my dog pulling ...result!
24. august 2023
Besvarelse fra Mountain Dog
Lovely to hear, great to hear the Comfort Walk Pro Harness works so well for you and your dog. Thank you so much for your review and for choosing Mountain Dog.
Quick and easy purchase delivered…
Quick and easy purchase delivered swiftly ready for the Bank Holiday weekend ride with our border terrier in his new k9 sportsack on the granite way on dartmoor
21. august 2023
Besvarelse fra Mountain Dog
Sounds like you had a great Bank Holiday weekend! Thank you so much for your lovely review
Good product
Easy to order. Parcel arrived in good time.
This was a replaced in a different colour to one we had for over 2 years, just wanted to update
24. august 2023
Besvarelse fra Mountain Dog
Lovely to hear Pat. Thank you so much for your review and for choosing Mountain Dog.
Everything I have purchased from this…
Everything I have purchased from this company has been of good standard
24. august 2023
Besvarelse fra Mountain Dog
Lovely! Thank you so much for your wonderful review Rhona.
Great range not found elsewhere
Great range not found elsewhere, good value, incredibly quick despatch. Superb!
24. august 2023
Besvarelse fra Mountain Dog
Wonderful to hear Elspeth. Thank you so much for your lovely review.
great lead long but not too long
20. august 2023
Besvarelse fra Mountain Dog
Great to hear your pleased with the Active Bungee lead Janice. Thank you so much for your review.
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