I received prompt email replies to my questions and friendly, detailed advice when choosing a canicross harness for my small border collie. Honestly, I was truly impressed with the standard of service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Se mere
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Se mere
First of all i ordered a medium harness but it was too big around the next so i phoned customer services for advice,they were so helpful and nice.I packed up the medium and returned for size small as... Se mere
Virksomhedsoplysninger
Om Mountain Dog
Skrevet af virksomheden
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Kontaktoplysninger
17 Endeavour Park, NE231XA, Cramlington, Storbritannien
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use website for ordering
Easy to use website for ordering, plenty of information about products. Quick delivery and good customer communication

Besvarelse fra Mountain Dog
Robust Light
The light is very robust and our dog does in and out the bramble and so far light is still intact and in place!

Besvarelse fra Mountain Dog
Harness
Sadly the harness I purchased was not suitable. However delivery, return and refund was very efficiently dealt with. I would be very happy to purchase items from this Company again.

Besvarelse fra Mountain Dog
Worried that it might fall off .
Worried that it might fall off .. we will see used on a short walks so far and thankfully stayed on and still charged

Besvarelse fra Mountain Dog
Excellent product but poor delivery
Excellent product , delivery by Parcel Force with no notification which day being delivered so missed and returned to depot 23 miles away so we had to collect.

Besvarelse fra Mountain Dog
Sturdy rucksack
Very well made sturdy rucksack for carrying our young puppy when she gets tired. Very comfortable to wear with padded shoulder straps. Lots of handy compartments. A great product, would highly recommend.

Besvarelse fra Mountain Dog
Great light for your dog’s collar!
Great little collar light which doesn’t look massive on our Patterdale Terrier. Really bright and help us see her in the pitch black.

Besvarelse fra Mountain Dog
Speedy delivery with a quality product…
Speedy delivery with a quality product that should last our puppy for a few years once he grows into it. The double action chocker dangles close to the ground at the moment!
Dave Andover

Besvarelse fra Mountain Dog
Great product
Great product, sturdy, well made and a really quick service! Delighted!

Besvarelse fra Mountain Dog
Harness of dreams!
Harness fits my dog perfectly, it’s well designed and you can tell it’s been made from quality materials. There’s ample padding on the harness to make it comfortable to wear. It’s also lighter than I expected which is great as my dog doesn’t like anything on him, he likes to be free as much as possible. 5* you won’t regret purchasing.

Besvarelse fra Mountain Dog
Absolutely fabulous customer service
Absolutely fabulous customer service.
I ordered a harness which was delivered very quickly.
Emailed to ask a question about fit and had a super quick, friendly helpful response.
I would definitely order from this company again.

Besvarelse fra Mountain Dog
Non stop dog gear
Purchases arrived in good. Pleased with product sent.

Besvarelse fra Mountain Dog
5 stars
Fantastic Company. Speedy delivery with 5 stars customer service. My dog loves his new Ruffwear harness and the DNA Amber Air Dog lead is excellent! Look no further. Will definitely recommend and be a customer in the future. Thank you

Besvarelse fra Mountain Dog
Company provides great products at…
Company provides great products at reasonable prices, has regular sales and discounts and the customer service is great.

Besvarelse fra Mountain Dog
Wonderful service
Fantastic Company. Ordered online, very easy website, arrived a few days later. My dog Loki loves his new Ruffwear collar and he looks very handsome. Will definitely recommend and be a customer in the future. Thank you

Besvarelse fra Mountain Dog
Great dog collars and arrived very…
Great dog collars and arrived very quickly.

Besvarelse fra Mountain Dog
Brilliant service and great communication
I placed the order for a dog harness and it was dispatched within an hour! Prompt delivery. No issues whatsoever. Will happily buy from them again

Besvarelse fra Mountain Dog
Staff very friendly and helpful
Staff very friendly and helpful. The two harnesses we bought for our rescue Chihuahuas are fantastic, (Ruffwear XXS). They fit so well compared to what we had. It’s a shame they don’t do a colour coordinated lead to go with them that is suitable for a small dog. I bought what was recommended which is a perfect lead for a very small dog, just the colour choices don’t go with the beautiful colour of the harnesses which is a shame. Maybe it’s something the manufacturer should think about if they sell such a small harness. If they bring out the leads in the colour of the harnesses that we bought could you please contact me so I can buy them.
Kind regards
Steve Jones

Besvarelse fra Mountain Dog
Good quality gear
Good company to deal with, prices a little high for me to be honest but always good quality equipment .
I would shop here more if prices were a little lower.

Besvarelse fra Mountain Dog

Besvarelse fra Mountain Dog
Dette er Trustpilot
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